Locate Properties reviews

★★★★★ 1/5

Google

DO NOT TRUST THIS COMPANY. As you may have seen with other reviews, they will attempt to keep your deposit without providing any reasons. I was skeptical that this was happening at first but from reading these other reviews it is pretty clear that they are not incompetent, they are tying to scam you. There is a clear pattern of behaviour with them not responding to any attempts to contact them. I emailed them 5+ times with no response and every time I called up I was told I would receive a call back regarding the issue. Of course, this never happened and was clearly just a way to waste time. I eventually had to lodge a dispute and, after providing undeniable evidence, they returned the deposit, still without any emails or calls back. Our Agent Sean, who was relatively good at replying during the tenancy, ignored calls completely (until I rang with a different number) and also wasted time saying he would 'look into it' and then never calling back. Not worth your time or stress, I hate to think about the people they managed to take the deposit off because they didn't lodge a complaint in time due to the deliberate time wasting from Locate Properties. Please don't give these people money. AVOID THIS COMPANY.

Julius · 11 November 2024

★★★★★ 1/5

Google

After being evicted due to the landlord wanting to renovate the property, I had to chase down my deposit due to it being weeks after the 10 working day window stated in the contract and eviction notice. The agent who was dealing with us (Shan Mir) dropped off the face of the earth and never replied to texts sent or even answered his phone. Called the agency to be told time and time again that someone will contact me back with updates to no avail. Had to file a dispute just to get my deposit back only to finally get it back 10 days after the window. My housemate got his deposit a month after leaving the property. He had to chase them down too. We're lucky to even get ours back as I see reviews of people never getting theirs back.

Teej · 10 April 2024

★★★★★ 1/5

Google

These people attempted to steal 750 pounds from me. They only returned the money after I started the process to take them through the formal MyDeposits claim process, where they realised obviously they couldn't win and were illegally not returning the bond. All conditions/requirements were clearly met and documented on my end and 7+ attempts at contacting them had been ignored from myself and my other flatmate. They will tell you they will ring you back and then never contact you again. They will not pick up your calls if they recognise your phone number. Do not rent from these people. It is not worth the hassle. I hope they are held accountable for ripping vulnerable people off.

Solomon · 21 February 2025

★★★★★ 4/5

Google

Renting out a house from them. Very helpful and polite. Process was done smoothly and quickly.

Farah · 10 April 2024

★★★★★ 1/5

Google

Took over my flat, sold to his company 200,000 under the market price. Did not inform the client. No accountability of rent weather it was deposited. No receipt or exchange of contract issued at the time of transfer. Beware of his slick fraud. Kishwar

Detroit · 10 April 2024

★★★★★ 1/5

Google

The Landlords are the worst landlords in the history of landlording. Power cuts out on a Friday afternoon and when you call them more than 3 times, your number gets blocked, so you can't call them again and your entire weekend you spend it in pure people pitch black darkness. The bathroom and kitchen are tiny, not even enough for one person. They never care about the tenant once you've paid them, then they'll shxt on you so hard that you'll want to just rip through walls. If you're considering to use them, word of advice is don't bother, you'll get the best worst services that there's in the housing market. Stayed with them a month and that's the last time I'll ever want to go to Locate Useless properties.

Araali · 27 October 2015

★★★★★ 1/5

Google

If I could give a negative star I would. I rented a room off the owner of Locate Properties Shan Mir and never got our deposit back from Shan. From talking to the other housemates, he did this to all the housemates. He disappears when you want to talk to him and he gives out a generic email and phone number. From talking to the actual owner of the house, Shan never paid him rent either. Good luck to anyone who decides to use this company, but you have been warned.

Travis · 27 October 2013

★★★★★ 5/5

Google

I had the most pleasant surprise while working with Shan at Locate Properties as my experience with other estate agents in the past has not been very positive. Shan has changed my view on this with his knowledge of the area and his attitude to making sure that every step of the process during the house purchase was extremely smooth. I hope to work with the team at Locate Proprieties in the future.

Qamar · 26 October 2016

★★★★★ 1/5

Google

Shocking service. Tried for 3 days to book a viewing, only to be told the lettings team were busy every time and that they’d get back to me. They never got back to me, but I eventually managed to arrange a viewing once I phoned back. Finished work early to view only to be told the property had been let an hour before the viewing. Avoid.

Jack · 11 April 2020

★★★★★ 1/5

Google

I was a tenant in one of their properties. Apart from being way too overpriced for whatever they offer, getting the deposit back from them has taken forever

Mustapha · 10 April 2024

★★★★★ 1/5

Google

Unfortunately, I didn't receive any call back though I called 5 times in 3 days at all. The lady who picked up the call seems to be nice lady who probably passes the message but never ever got a call back. And property was out of market after that.NegativeResponsiveness, Professionalism

SalE · 11 April 2022

★★★★★ 5/5

Google

I rented a house from Locate Properties for myself & 3 children & never had any problems. Any repairs/issues were dealt with quickly & effectively. Emails & texts were answered quickly & i would definitely recommend others to use Locate Properties. I would rent from them again in the future 👍

Sarah · 26 October 2018

★★★★★ 5/5

Google

Locate properties did an amazing job for me & my girlfriend. They had a tough ask to get everything processed for us within 24 hours, but they we're amazing & I would highly recommend using them. They were helpful, friendly & super efficient. Thanks again guys!

Rob · 26 October 2018

★★★★★ 5/5

Google

Locate Properties are a well established and professional letting and management agent. I have had nothing but a positive experience with them. They look after my entire portfolio in Tooting and I couldn't recommend high enough. Thanks guys, let's keep growing...

Akeel · 26 October 2018

★★★★★ 5/5

Google

I was looking for a rental property around the area. They gave me good options within my budget, and viewings were arranged within the day. Will use you again. Thanks again.

M · 26 October 2018

★★★★★ 5/5

Google

As a tenant I think Locate properties did an amazing job. They were always responsive and the property was maintained very well. Highly recommend!

Shemma · 26 October 2018

★★★★★ 5/5

Google

Very helpful and friendly, the service was impeccable

Laurielle · 26 October 2018

★★★★★ 1/5

Google

Rating only, no written review.

Sage · 23 April 2025

★★★★★ 1/5

Google

Rating only, no written review.

See0 · 17 April 2025

★★★★★ 4/5

Google

Staff is helping

Shaukat · 11 April 2020

★★★★★ 3/5

Google

Rating only, no written review.

Andrea · 11 April 2020

★★★★★ 5/5

Google

Rating only, no written review.

Rizwan · 26 October 2017