Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAppreciation to Danish Ashraf
I would like to express my appreciation for Danish Ashraf and the excellent support he provided throughout the process of replacing our washing machine.
Roland · 1 June 2026
Agent replied · 24 June 2026
Thank you for your fantastic review.
We are pleased to hear that you were happy with the service you received. Our teams work hard to deliver the best possible experience for our clients, so it is always encouraging to receive such positive feedback.
We greatly appreciate you taking the time to share your experience and will ensure your comments are passed on to the team.
Thank you again for your support and for choosing Hamptons.
★★★★★ 5/5
GoogleHamptons (especially Alex) was fantastic throughout our home-buying journey! Her expertise, attention to detail, and genuine care made the entire process stress-free. We couldn’t be happier with our new home. Highly recommend Hamptons for anyone looking to buy a home!
Charida · 24 June 2024
Agent replied · 22 October 2024
Hi there Charida, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe have used Hamptons Earlsfield twice now to rent out our house, and have been extremely pleased with the service. On both occasions they have found renters willing to pay the asking price, and within a month of marketing. They have also been extremely helpful in resolving problems with one of the tenancies. Caroline and her team are efficient, extremely easy to deal with and not pushy as some agents can be. Would definitely use again, and highly recommend.
Annabel · 24 October 2019
Agent replied · 22 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to receive such positive feedback about Caroline and the team in Earlsfield. It is especially wonderful to hear the team have been efficient and helpful, and you would recommend our services further. Thank you again, we look forward to sharing your review with the team.
★★★★★ 5/5
TrustpilotApril Kane property manager
I have had a very positive experience working with April Kane as our Property Manager.
Manuela · 22 July 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your feedback.
I am delighted to hear about your positive experience with April. It is wonderful to know that she has been professional, responsive and efficient throughout your tenancy, and that her communication and dedication to resolving issues promptly have made a positive difference.
I will ensure that your comments are shared with April and her management team, as I am sure they will be pleased to receive such positive recognition of her efforts.
Thank you again for your feedback.
★★★★★ 5/5
TrustpilotTia Gooden - outstanding and professional service
Hamptons' team makes it a great and efficient company. Special and extra thanks to Tia Gooden. As a portfolio manager she always demonstrated perfect skills, excellent service and attention to every detail. The most unique quality is in managing to always find a proper balance between interests of all sides involved, leaving everybody happy. Tia Gooden is highly recommended as a fantastic professional. Personally this made the experience with Hamptons an easy and enjoyable one.
Konstantin · 22 March 2024
★★★★★ 5/5
GoogleHi,
We recently used Hamptons, (earlsfield) branch to rent out our house in Wimbledon Park.
I have to say Charlie and Pierce were nothing like the typical estate agents that promise you the world then fail to deliver. They were 'straight talkers' and it was what it was. At no point were any false promises made. Their customer service was also outstanding.
When a viewing took place, we got instant feedback. They never said they were bringing scores of people for viewings, the people they bought were quality. Not wasting anyone's time. I would definently be using Hamptons again and thoroughly recommend them.
S Riaz
Sam · 24 October 2017
Agent replied · 22 October 2024
Dear Sam, thank you for taking the time to leave this fantastic five star review. It is great to see that the personal and straightforward approach taken by the team at Hamptons International made this a stress free experience for you. I will pass on your kind words to Charlie, Pierce and the entire team at Hamptons International Earlsfield. Many Thanks.
★★★★★ 4/5
GoogleWe have just sold our house with Hamptons in Earlsfield and would not hesitate to use them again or recommend them to a friend. Cormac and James were always ready to talk and answer questions or give us updates and did regularly proactively. It was a tough journey in a difficult market so we are grateful that the did not give up and worked hard to get us back on the market and sold after our first buyer fell through. They took calls on days off and well into the evening showing they were really working for their money. They also coordinated well with another Hamptons branch through whom we were buying.
My only reason for not 5 stars is that I would have liked even earlier and very detailed feedback on what issues people were having, or in their opinion might have been having with our house v rival ones as we did not really get this until after a month or so (and it wasn't something that was obvious to us owning the house every day and not being able to compare directly), but we know that they had difficulty getting detailed feedback from buyers so understand this.
G · 24 October 2017
Agent replied · 22 October 2024
Dear Guy, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Cormac, James and everyone else involved at Hamptons International in Earlsfield. Many Thanks.
★★★★★ 5/5
TrustpilotWe have been very impressed at how…
We have been very impressed at how professional the approach has been when needing things fixed through Lockdown. We have had a number of Property Managers since starting our tenancy, Melanie Hudson is by far the best! She is personable, professional and highly efficient! A massive thanks is required and she's a pleasure to deal with. After having some horrible experiences with lettings companies and property managers, it is a breath of fresh air. :)
Philippa · 12 June 2020
Agent replied · 26 October 2024
Thank you for leaving us a review, we are delighted to hear you had such a positive experience and look forward to sharing your feedback with Melanie and the team. Thank you again.
★★★★★ 5/5
TrustpilotReliable, Professional, and willing to walk the extra mile.
Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.
Harry · 23 November 2023
★★★★★ 5/5
TrustpilotHelpful estate agents that went the extra mile
We dealt with Sharon James at Hamptons when we rented a property last month - she came across honest and down to earth. She was always punctual and organised when sorting out everything we needed from viewings to getting all the referencing checks sorted. When one of our checks failed, she went the extra mile to sort it out for us and so luckily we still got the rental property, when it seemed at one point like it was going to fall through. I'd recommend working with Sharon again.
Clare · 21 November 2023
★★★★★ 5/5
GoogleThank you so much Tania for all your help and hard work. You've been amazing during this process so really appreciate it and can't thank you enough.
Kiah · 1 December 2024
Agent replied · 8 December 2024
Thank you for your wonderful review Kiah. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 1/5
TrustpilotDishonest
Why was i told by a Hamptons agent in West Hampstead that Countrywide has nothing to do with Hamptons when they are apart of the group and it states on the Hamptons site at the bottom of the page (Hamptons is a trading name of Countrywide Estate Agents Limited) Hamptons Estates Limited is an agent and subsidiary of Countrywide Estate Agents Limited and even have the same registered office. Why was i told a mistruth by your agent?
Thomas · 16 December 2023
★★★★★ 5/5
GoogleI would like to thank Filippo and Caroline for all their efforts in securing the house we wanted. The team worked really well in negotiating with the landlord.
Hoda · 18 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
TrustpilotDanish Ashraf is a class act
Danish Ashraf has single handedly transformed my experience of Hamptons.
Mr · 2 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear about the positive difference Danish has made to your experience with Hamptons. Your comments perfectly reflect the qualities we value most in our Property Managers, and it is wonderful to know that his proactive approach, professionalism and commitment have provided you with such confidence and reassurance.
Managing challenging situations is never easy, and it is especially pleasing to hear that Danish remained calm, professional and solution-focused throughout while working to achieve the best possible outcome for all parties. We're also glad that his sense of humour helped make even the more difficult situations a little easier to navigate.
Your feedback is greatly appreciated, and I will ensure that your kind words are shared with Danish and his management team. I know he will be thrilled to receive such high praise.
Thank you once again for your continued trust in Hamptons. We look forward to supporting you for many years to come.
★★★★★ 5/5
GoogleAlex was the agent for the sale of our first home and could not have been more helpful throughout the transaction. She navigated some significant challenges during the process without blinking, we could not recommend her enough!
Angus · 3 August 2025
★★★★★ 5/5
TrustpilotFriendly
Friendly, helpful and professional staff achieved a good result for us in difficult market conditions.
Allan · 26 June 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave this review.
We are delighted to hear that you found our team friendly, helpful and professional, and that we were able to achieve a good result for you despite the challenging market conditions.
Your feedback is greatly appreciated. We wish you all the very best for the future and thank you for choosing Hamptons.
★★★★★ 1/5
TrustpilotAvoid like the plague
If you are considering hiring Hamptons to let and/or manage your property, I would strongly recommend you don't.
Noelia · 4 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave your review. Providing a high standard of customer service is extremely important to us, so we are naturally disappointed to read about your experience.
We take all feedback seriously and would welcome the opportunity to look into your concerns in more detail and address the points you have raised. Please contact us at customercare@hamptons.co.uk with your details so that we can investigate thoroughly and respond appropriately.
Thank you again for bringing this to our attention.
★★★★★ 5/5
GoogleI would recommend Alex, Patrick, & Mark at Hamptons, Earlsfield. They have been on the ball and very supportive throughout our sale and I'm so pleased we chose Hamptons.
Elizabeth · 22 September 2024
Agent replied · 22 October 2024
Thank you for your review Elizabeth. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotAn excellent company to rent a property with!
I’ve been renting a property with this firm since 2017 and recently having run into certain financial difficulties-this company negotiated a contract which would help me manage my finances and keep the landlord happy. The exemplary and very kind service was with Renewals Consultant Sara-Louise Wood. She took into account all sides of the negotiation and worked a suitable arrangement, very quickly, in order to remove any stress. I would definitely recommend renting with Hamptons, they are worth the money you pay, and although the three different contract renewal consultants I’ve dealt with were good, Sara-Louise has been the best. A great professional yet compassionate person.
T · 7 September 2023
★★★★★ 5/5
GoogleWe had a really positive experience from start to finish. The team were professional, responsive, and genuinely supportive throughout the whole process. Communication was clear and timely, and we always felt well looked after. …
Wil · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide top-notch service to make the home buying/selling process stress-free and seamless for our clients. It was a pleasure working with you and we appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVita was very helpful and made the process simple. We were in touch via email to begin with and then managed the contracting with ease. The house was well represented by the photos, and the check in process went smoothly. All good.
Alex · 13 January 2024
Agent replied · 12 January 2025
Thank you for your wonderful review Alex. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleHamptons’ professionalism, efficiency and responsiveness is the best I have ever encountered. They were with me every step of the way of the process, and I always felt in safe hands with them. What particularly stands out is the human face they give to a process that can often be enormously stressful - Alex’s compassion and care made me feel genuinely supported throughout this journey, and it is that personal touch that really sets them apart from other estate agents.
Holly · 24 July 2024
Agent replied · 22 October 2024
Hi Holly, we are delighted that you enlisted Hamptons Estate and Letting Agents Earlsfield and Southfields and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleHamptons Earlsfield and Hamptons Haslemere were brilliant at facilitating our sale and purchase. It was fairly complex, but they were extremely hands on and helpful through the process. They made it work for everyone, and I would recommend the team, especially Alex Foster, every time.
Catherine · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review Catherine. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleAlex has been absolutely amazing in the process of buying my first home! She has been so proactive, helpful and informative. Would definitely recommend Alex and Mark at Hamptons!
Ruby · 23 August 2024
Agent replied · 22 October 2024
Hi Ruby, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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