Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKeeping it in the Family
This is specifically a review of the Property Services department run by the amazing Katie Tucker. It is easy to eulogise about the department that shows you round your dream home or letting but just as important is what happens next! I rented an apartment from Lettings (Stratford Upon Avon) and the team there led by the Hampton's Poster Girl Mrs Barnard are just the first leg of the relay. The last leg is run by the very dry Property Management Service! Well, no race is run until the last leg is complete and Katie Tucker is gold. Katie is professional, fastidious and responsive. Katie will reply to your concerns in a New York minute and she will follow up every time to see if the remedy actually worked. Hampton's MD proclaims that they are a family and families work together! Katie Tucker personifies the brand intent.
Chris · 30 November 2021
★★★★★ 5/5
GoogleWe recently We recently brought a house through Hamptons and had a great experience from start to finish. Mark and his team were both professional and easy to deal with and I wouldn’t hesitate in using them again in the future.
Jamie · 23 October 2022
Agent replied · 22 October 2024
Thank you for your review Jamie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotI am extremely pleased with the…
I am extremely pleased with the outstanding support and care provided by Mya Miller in resolving my property issues. Her compassion and prompt action ensured everything was handled smoothly. Mya was consistently responsive, keeping me informed every step of the way. Her empathetic approach and genuine concern were incredibly reassuring.
Anonymous · 9 June 2024
★★★★★ 5/5
TrustpilotHamptons Are No 1
I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!
Education · 18 November 2021
★★★★★ 5/5
TrustpilotSelen Hurbas
Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!
Simon · 15 August 2024
★★★★★ 5/5
GoogleWe had a great experience with Hamptons Earlsfield and Southfields branch during our move. We were coming from overseas during pandemic and the travel conditions throughout the world was constantly changing. They were very helpful viewing our preferred property virtually, arranging the paperwork to start our tenancy on time. They addressed our queries patiently. I would like to specifically thank to Jodie and Caroline for all of their hard work. I would definitely wish to work with them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Gülünay · 23 October 2021
★★★★★ 5/5
GoogleWe purchased our property through Hamptons Earlsfield and had a very positive experience. Paul Hamilton was an absolute hero throughout - we met him originally when viewing a different property to the one we purchased when our own property wasn’t yet on the market. Our positive experience with Paul, alongside a friend having a positive experience with the company, led to us deciding to use Hamptons to sell our property. Paul got the balance just right of following up to make sure we devoted enough time to our property search vs. not being too pushy. We eventually found our ideal property, also listed with Hamptons, and Paul couldn’t have been more helpful, polite and patient during a challenging 3 months as we battled to get an offer on our property and stay in the race for the one we wanted. Eventually we got the offer and completed nearly 4 months later, so in contact for 7 months in total. The service level stayed high through the sale process and Paul kept in touch throughout, taking time to give us access to the property numerous times and genuinely caring to hear how we were getting on. We also dealt with Mark Thompson who was equally polite and followed up with us several times through the sale process, providing helpful advice and being happy to take the time. We won’t hesitate in using Hamptons again!
Luke · 23 October 2021
★★★★★ 5/5
TrustpilotThe Hamptons Deposit Manager and the TDS.
The Hamptons Deposit Manager, Camillie Solomon, was extremely helpful in handling a disputed sum by outgoing tenants. Throughout a four month period of resolving the dispute Camillie was meticulous in keeping me updated on her negotiations with the tenants and the Tenancy Deposit Scheme (TDS). She did this with much courtesy and I could not have expected a more efficient and fair outcome. Thank you Camillie.
John · 23 May 2023
★★★★★ 5/5
TrustpilotWe used Hamptoms in Godalming to help…
We used Hamptons in Godalming to help sell our home. Selling isn't easy, especially during a pandemic. Hamptoms made it less stressful all round. The staff were extremely helpful with all things regards to selling the house, knew the area very well and generally a lovely bunch of people. The after care was nothing short of amazing! Should we look at selling or buying again, we would definitely use Hamptoms, without a doubt. Highly recommend Hamptoms Godalming, especially Ross, Andrew and Jason and the lovely Pippa.
Meryl · 12 October 2021
★★★★★ 5/5
TrustpilotHamptons Ealing
My experience of Hamptons has been positive throughout my tenancy. Mya Miller (Ealing) is an excellent property manager who always answered my queries and worked hard to try and resolve any issues I had. She is professional, understanding and will always do her best to try and help you which I greatly appreciated.
Emily · 16 December 2025
★★★★★ 4/5
TrustpilotPatryk Lehmann
Patryk Lehmann, is a great property manager, Proactive and efficient managing property request and concerns. A good 'can do' attitude and probably one of the best property managers I've had in my property in the 14.5 years it's been rented with Hamptons!Thank you Patryk!
KP · 5 September 2024
★★★★★ 5/5
GoogleWorking with Alexandra has been an absolute pleasure, when working on cases it is a relief when the agent is working with you to achieve the same goal.
Rachel · 23 October 2023
Agent replied · 22 October 2024
Thank you for your wonderful review Rachel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleAlex has been amazing at keeping me up to date throughout the process. She is so friendly, communicative, efficient and helpful. Will use their services again. Highly recommend.
Serhat · 23 October 2023
Agent replied · 22 October 2024
Thank you for your review Serhat. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotExcellent service
The two property managers we've had looking after our flat have both been amazing. When Sarah Sapong left her role we were concerned that the excellent service she'd offered wouldn't continue. We had nothing to worry about Thahmid Sultan has been fantastic. We have had a few issues with tenants and things needing to be repaired in the property and Thahmid has responded quickly, with interest and concern and resolved everything in a very timely manner. We couldn't be happier with the service we've received.
Keren · 30 July 2021
★★★★★ 5/5
TrustpilotApril Keane is a star property manager
April Keane has been managing my apartment for years. She is dedicated and extremely efficient. She has always operated in a timely and accurate fashion. No matter if she had to deal with contractors, the freeholder, the other leaseholders in the building or the tenants, she has without fail achieved what she set out to do upon my instructions, but also independently, when needed. She is 100% reliable and I could not recommend her more. I am very grateful for all the problems she has solved for me. Priceless.
Mariacristina · 28 July 2021
★★★★★ 5/5
TrustpilotHamptons Property Manager Sarita
The Hamptons Property Management have always been a huge support to us as tenants. Especially Sarita, who I consider to be an extremely special person in this instance as she has always put our needs first. Whenever we have had property issues, she's always reassuring, extremely professional in the way she handles situations and always puts us as priority. I feel grateful that we have a property agent like her who is kind and supportive and always ready to offer help :)
Faiza · 28 July 2021
★★★★★ 5/5
GoogleI bought my first property this year and Hamptons were the selling agents for the property. From viewing to completion, I was provided with relevant information, timely updates and guidance.
Alex in particular was extremely helpful and professional throughout the buying process. She helped to facilitate resolving any queries and helped to move the process along when needed. I had a very positive experience with Alex and the Hamptons team and would highly recommend them.
Yvonne · 23 October 2023
Agent replied · 22 October 2024
Thank you for the great feedback Yvonne. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Earlsfield and Southfields was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleFrom initial valuation (Mark), during viewings and post 'sale agreed' phase to exchange and completion...Hamptons Int'l Earlsfield provided a seamless and highly professional service.
Particularly impressive was Alex's sensitive handling of negotiations after surveys came back which never let us doubt that she and the firm were always acting in our best interests.
We purchased our home in 2010 via Hamptons and have now sold it, 12 years later, via Hamptons. We unreservedly recommend them.
Andrew · 23 October 2023
Agent replied · 22 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Earlsfield and Southfields. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 4/5
TrustpilotAbove and beyond our expectations
We had a quirky house in a slow and nervous market. Mark and his team were the 4th agents we used and their effort and commitment to achieving our sale was exceptional. Thank you for everything, you went above and beyond our expectations.
Rob · 3 September 2024
★★★★★ 5/5
TrustpilotHamptons Property Management
I have used Hamptons Property Management for over 10 years and have definitely come to expect the exceptional over that time. I never have to worry about my property, as I know whatever problems arise for the tenants or for me, Hamptons will always sort it out - quickly and efficiently. Special thanks to Angela Parn who has handled our property over the last few years, to an excellent standard.
P · 23 November 2022
★★★★★ 3/5
TrustpilotMisleading Estate Agent - Amersham.
I am angered how this firm do not service property before placing on the market - If they did - they need to do better. Reason - 2x in one year my brother has fallen from one of their properties / injured their self. Flat - top to bottom with no balcony barriers & Staircase - broken with no degree of checking stairs Both should be reviewed before placing on the market.Both properties are still on the market even with issues. - If you need to contact us - Units 1-7 PO6 1EFBE AWARE - This Estate Agent Is Misleading / Faulty.
-- · 6 June 2023
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotHamptons Staff always Attentive
Hamptons Staff always AttentiveAlthough it sometimes occurred that issues took a little while to be solved, this was rarely the fault of the Staff at Hamptons themselves. We have been particularly fortunate to have Property Manager Joe Sanders as our contact point, and he has always tried his best to sort things out for us whenever an issue has arisen. He has been particularly good at being an equal intermediary between tenant and landlord and never made us feel as though he was only working for the landlord and didn't care at all for the tenant.Keep up the good work, and thank you Joe!
Marina · 6 July 2021
★★★★★ 4/5
TrustpilotMy experience with our property’s manager and some of our letting agents
My experience with our property manager, Mr. Joe Sanders have always been satisfactory in terms of him being responsive, helpful, and committed. He has always tried to address our concerns in a timely manner and has a good understanding as to how effectively communicate with the landlords. In some occasions though, especially with letting agents, I’ve had some unpleasant experience which sometimes was kind of frustrating. There were some situations where one or two of the flats were vacant for relatively long period of time and I personally found it very difficult to communicate my sense of urgency with the agents. And sometimes there were different agents working on a specific flat with no effective communication channels with each other as well as with the landlords causing me send different emails to different agents discussing same matters. To me it seems there are sometimes some sort of miscommunications amongst Hamptons’ hierarchy as well as between the letting agents.
KD · 28 June 2021
★★★★★ 5/5
GoogleWouldn’t hesitate to recommend Hamptons, Earlsfield (and already have!). Mark Thompson was a pleasure to deal with throughout the process (as was anyone I spoke to in the office). We got a good price for our property and he was always on hand or would call me back promptly. I also received regular unprompted updates which was really helpful when you’re dealing with so many people during a sale and purchase. Thanks to all of the Hamptons team!
Becca · 23 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.