Trusted Agent profile · Wandsworth

Dexters Northcote Road reviews in Wandsworth

4.4

★★★★★ Great

2,141 reviews across 2 platforms

93 St Johns Road, London, SW11 1QY, Wandsworth, SW11 1QY

Dexters's office in Wandsworth, at 93 St Johns Road, is rated 4.4 out of 5 across 2,141 reviews on two platforms, including 273 Google reviews rated 4.9.

Google logo

4.9 / 5

273

Reviews on Google

This office

Trustpilot logo

1,868

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent property management team

I have had a great experience with Dexters property management team, most notably with my property manager Louis Preston. Speedy with response, teeming with life and humour, and full of energy, Louis brings something unique to managing the property, and has been the reason for my recommendation of these services to many of my friends and family.

Rebecca · 23 October 2023

Agent replied · 23 October 2024

Dear Rebecca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A friendly and dedicated team who work…

A friendly and dedicated team who work hard together to provide an excellent, highly professional service that delivers a successful completion. Alistair, Jenny, Nick and Carlo were great, always readily and cheerfully available throughout the process, smoothing the way. We are delighted with every aspect of the service received and highly recommend Dexters.

Glyn · 17 October 2022

1/5

Trustpilot

The worst letting and property…

The worst letting and property management company ever!! They do not care about the tenants, only the landlord. As long as the landlord gets a good offer, they won’t bother helping with issues in the property. And they trick you with adding stuff to your contract after you’ve signed and paid deposit / rent so you are left with no choice but accept whatever they add into the contract.

Alex · 13 October 2022

Agent replied · 23 October 2024

Dear Alex, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

5/5

Trustpilot

Good Property Management

Good Property Management- Louis Preston is great.

Nicola · 6 December 2023

Agent replied · 23 October 2024

Dear Nicola, Thank you for taking the time to leave a wonderful 5* review. Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very happy with our sale. Big thank you to Lara Williams & the Dexters team! -Great professional pictures included -Quality floor-plan -Professional service trough-out Not sure you can ask more :)PositiveQuality, Value

Pedro · 11 January 2021

Agent replied · 10 January 2025

Dear Pedro, I am writing to say thank you for your kind comments about the service you received from our Northcote Road Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

It has been an absolute pleasure to work with Dexters and Lottie specifically. As a first time buyer I highly recommend working with Lottie, she has been extremely professional, helpful and patient throughout the whole process. Thank you very much for helping me find a flat I love!!

Romy · 27 April 2024

Agent replied · 24 October 2024

Dear Romy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lottie, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters sold me a wonderful flat and they could not have been more helpful or professional. Special thanks to my agent Charlotte Bashall and manager George Underwood as well as all the other charming people I have dealt with in the Northcote office!

Ted · 26 July 2024

Agent replied · 24 October 2024

Dear Ted, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Google

Just completed a purchase with Charlie at Dexter Northcote Road. After a little hectic start things got quickly better and Charlie found the perfect house for us. We just completed on the house we really wanted. We are generally happy with Charlie's services.

Pauline · 26 July 2024

Agent replied · 24 October 2024

Dear Pauline, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lindsey was very responsive to our…

Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!

Peter · 4 November 2022

Agent replied · 23 October 2024

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Daniel Burrel is a star

Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled

Mustafa · 19 June 2023

Agent replied · 23 October 2024

Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worst property agent in existence

This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.

Jay · 24 January 2022

Agent replied · 23 October 2024

Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

fantastic service

We are pleased with the excellent service by Dexters especially William and Dominique, who are easily contactable and professional throughout. We will certainly recommend them to other landlords.

Emily · 24 September 2021

Agent replied · 23 October 2024

Dear Emily, Thank you for your review, and mentioning your experience with William and Dominique. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent!

My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.

Anna · 14 July 2023

Agent replied · 23 October 2024

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica has been really helpful and…

Jessica has been really helpful and very prompt in answering our queries.

John · 14 July 2023

Agent replied · 23 October 2024

Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service all around

Great service all around. special thanks to Indre.

Zlatan · 25 October 2023

Agent replied · 23 October 2024

Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful staff!

Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.

Hamza · 12 November 2021

Agent replied · 23 October 2024

Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We first used Dexters in 2014 when my elderly mother was looking to downsize. Very smooth, very professional. In 2019 my mother passed and we were faced with selling her flat into a very difficult housing market. Dexters gave us unfailingly good advice but accepted our decisions when we didn't follow quite what they said. They made a beautiful brochure and web link for the flat. We've had a string of people interested in buying it and an offer but we know we're holding out for a bit more than the market wants to give. Dexters have been patient with us and always supportive. I have had another property to sell and I had no hesitation with appointing Dexters as sole agent. I think they're very good.

Calduron · 25 October 2020

Agent replied · 24 October 2024

Dear Calduron, We are delighted that you took the time to leave such a fantastic review which the Northcote Road team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

2/5

Trustpilot

On the whole not good

Pros: Senior lettings people know what they're doing and really helped us out with a couple of tricky interactions withe the council.

Olle · 19 March 2026

5/5

Trustpilot

Property Management

I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.

Anonymous · 22 November 2023

Agent replied · 23 October 2024

It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Since Natasha took over

Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._

Lanre · 21 November 2023

Agent replied · 23 October 2024

Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience with Jadasa

I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!

Laure · 27 October 2023

Agent replied · 23 October 2024

Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Jada

After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.

Nn · 13 December 2023

Agent replied · 23 October 2024

Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Phoebe was so helpful when we were moving in to our new property and really accommodating. Since moving in Lauren has been great at helping us sort any issues we have. I would recommend Dexters Battersea!

Megan · 26 October 2018

Agent replied · 24 October 2024

Dear Megan, We are really pleased to read your positive review regarding the service from our Northcote Road Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

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