Dexters Northcote Road reviews in Wandsworth

★★★★★ 5/5

Google

Jack, Lara and the team did a great job selling our property, they were very responsive, easy to work with and progressed the sale quickly. Dexters also bring a wide network of prospective buyers, which increased the reach of our listingPositiveResponsiveness, Quality, Professionalism

Tom · 25 October 2021

★★★★★ 5/5

Trustpilot

Many thanks to Petros Giorganios for…

Many thanks to Petros Giorganios for his excellent support service!

Ms · 30 July 2024

★★★★★ 1/5

Trustpilot

Waste of time

So many of the properties I've called Dexters about have already been sold, are under offer etc. To the point where it just seems like a waste of time to call about their listings. Property hunting is already time consuming enough. I complained to a Dexter agent about this and he said it keeps Dexter's housing stock looking high. Yeah right, good for Dexters, lousy for customers.

Deborah · 7 February 2024

★★★★★ 1/5

Trustpilot

Utter incompetence, no shame, shocking lies in written correspondence

Edit: Below reply from Dexters perfectly illustrates everything I state below as I have already emailed that very exact email address and they confirmed receiving my formal complaint but here of course say that they cannot locate me. Classic Dexters.Original review:For 4 years renting through Dexters and despite multiple poor experiences over the years where things are mixed up, forgotten, incorrectly submitted, referred etc, by far the most despicable act was recent when they lied to me in written email correspondence, claiming to be negotiating on behalf of my landlord for a 31% increase in rent. Turned out my landlord never asked for this and never instructed them to do this or wanted any such increase. So I guess they were counting on us not talking to eachother hoping that I would decline the increase move out and they get fees to get someone new. Separate to this at least 10 other cases where all branches of dexters from maintenance to admin have failed to follow the simplest and clearest of instructions which cost time and money of both me as tenant as well as the landlord.

Senad · 27 February 2023

★★★★★ 5/5

Google

Highly recommended service, Leah was fantastic.

Hugo · 3 October 2024

★★★★★ 5/5

Google

Had a lovely experience here, Leah has been absolutely wonderful - so patient and lovely!

Lucy · 27 April 2024

★★★★★ 5/5

Google

I have been in contact with James from Dexters for the past week or two and he has been of great help. Finding places which exactly fit my criteria and helping find places which best suit my needs. He has been very friendly and easy to get along with. It has made the search for a house much easier and an enjoyable experience.

James · 27 April 2024

★★★★★ 5/5

Trustpilot

Thank you Donalina

I want to say thank you Donalina Gargrupe, the Property Manager. She is very helpful and always responsive. She is doing an outstanding job.

K.C · 10 October 2023

★★★★★ 5/5

Trustpilot

Efficient and speedy service

Huseyin Tas organised work to be carried out for my flat very efficiently and quickly, and explained everything clearly. I was very pleased with the service.

Barbara · 19 June 2026

★★★★★ 5/5

Trustpilot

Donalina has great customer service skills

Donalina is very helpful, her customer service is great and trustable.

Ana · 3 July 2024

★★★★★ 5/5

Trustpilot

Donna is really professional and able…

Donna is really professional and able to understand our needs as tenants. Quickly replies to emails and always does her best to help.

Alexandra · 26 October 2023

★★★★★ 5/5

Google

Purchased a property through Dexters, Sophia was very helpful and always available when needed. Regularly chased solicitors for updates too. Would highly recommend.

Mark · 25 October 2023

★★★★★ 5/5

Trustpilot

Myra is an outstanding agent

Myra is an outstanding property manager, who responds well to all issues including maintenance, renewal of letting contracts and new tenants. Highly recommended.

James · 25 October 2023

★★★★★ 5/5

Trustpilot

Surprisingly decent for renters

Zelda Carr has been very helpful at Dexters, as has Mohammed Amin and various others. They respond quickly to problems and are trustworthy.

Sam · 25 October 2023

★★★★★ 1/5

Trustpilot

Harassed and threatened by this company. Do not use!

The police are currently investigating my landlord for threatening behaviour and harassment. I have never dealt with or spoken with Dexters company before, yet they emailed me twice, claiming we'd conversed and agreed on a tenancy termination date. This is libellous, we have never spoken in this capacity! They have even issued an invalid eviction notice. I fully intend to add them to the original police report against my landlord and his agent and report them to Property Ombudsman. Trading Standards next!Do not use them!

Michelle · 8 February 2023

★★★★★ 5/5

Trustpilot

Very friendly and quick

Very friendly and quick estate agents. especially Natasha Bedenik. Always available by email and phone. I would recommend them above other estate agents.

GL · 25 October 2023

★★★★★ 5/5

Trustpilot

Joe and team have been excellent

Joe and the team have been excellent start to finish in helping us let our property. Fantastic choice of tenants appreciate the continued support from Dexters.

Chris · 8 August 2023

★★★★★ 5/5

Trustpilot

Dexters Notting Hill continue the great work

Have posted previous great reviews of Dexters Notting Hill office, but just wanted to say again how well they've worked in finding me my new tenants and giving a me a lot of help sorting out some urgent works which needed completing over the difficult Christmas period. I've found both their Lettings Agents and Management Depts continue to go to great lengths to smooth the way for landlords!

Alison · 2 January 2024

★★★★★ 5/5

Trustpilot

Great service again

This is the second time I gave a review to this company. Same good service as my previous review. I would like to give a shoutout to the Senior Property Manager, Petros Giorganios, who promptly helped me to fix my apartment closet after a phone to him. The issue was fixed after 2 days of the phone call.

Ken · 18 July 2024

★★★★★ 1/5

Trustpilot

Nice people but they don't do anything…

Nice people but they don't do anything unless you constantly chase them. For example they've owed me money for over 4 months now, every time I chase I get an excuse followed by a statement that it'll happen in X days. It doesn't happen so I chase again, repeat, repeat. Was similar when I was in one of their flats, the first visit for an issue or maintenance would be arranged quickly, then follow ups to actually fix the issue would not happen until I chased them.Pretty disappointing

Gordon · 2 February 2023

★★★★★ 2/5

Trustpilot

I have always been pleased with my…

I have always been pleased with my local Douglas Martin in Hendon, but I didn't realise they have been taken over by the large company Dexters. Now it seems to be more about their own performance than customer satisfaction. As a landlord with rising prices I was adamant that I only wanted a fixed priced one year contract, while they kept pushing two years. Not that I am unreasonable and overpriced. But I need the option to slightly raise. Yet somehow I ended up with a two year fixed contract. How? I was travelling with bad WiFi and on the day they sent through the contract to sign I was on a boat and could only click quickly and return. I didn't realise I'd signed for two years! Nor did they tell me until a two year bill arrived. Now I have a tenant who phones regularly about everything and anything and I'm stuck for two years! I spoke to another landlord who was also unhappy as he ended up with two years. They also pushed like mad for extras like management etc. To make matters worse after taking the first month for their fees they hounded me for another £125 threatening a debt collector. Sadly I would not use them again.

Laura · 2 February 2023

★★★★★ 5/5

Trustpilot

Kelly and her team are great!

Kelly and the team at Dexters have always been so helpful and brilliant. Very responsive and positive. We have been very impressed. Thanks!

Consumer · 20 October 2023

★★★★★ 5/5

Trustpilot

Zendeca Sinclair- Battersea branch.

Zendeca was super helpful in our transition and move from Australia. She was thorough, professional and reliable. I would highly recommend her services!

Jordan · 19 October 2023

★★★★★ 5/5

Trustpilot

Louis Preston and Natalie- 10/10

I have had the pleasure of dealing with Dexters property management over the past few years and have been delighted by the service provided by Louis Preston- who is always swift to lend a hand and make me laugh on the phone.In recent months, Louis has introduced me to a new member of his team- Natalie- who has been polite and respectful in my experiences so far.A great experience!

JD · 6 December 2023