Trusted Agent profile · Wandsworth

City Locations Wandsworth reviews

4.9

★★★★★ Excellent

72 reviews across 1 platform

118 Franciscan Road, Tooting, London, SW17 8HR, Wandsworth, SW17 8HR

City Locations's office in Wandsworth, at 118 Franciscan Road, is rated 4.9 out of 5 across 72 reviews on 1 platform, including 72 Google reviews rated 4.9.

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4.9 / 5

72

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

We’ve been with City Locations for over 11 years now, and it’s been a fantastic experience throughout. They’ve always been reliable, professional, and incredibly friendly. Anytime there’s been an issue or damage at the property, they’ve responded quickly and sorted it out without any hassle. They were also really supportive with my parents, especially since English isn’t their first language. The team was patient, respectful, and made sure they understood everything clearly. That kind of care really makes a difference, and it meant a lot to us as a family. It’s rare to find a letting agency that’s this consistent and supportive over such a long period. Special thanks to Irshad for always being so helpful and attentive. Highly recommended!!!!

Jorge · 24 June 2025

Agent replied · 22 September 2025

Thank you for the wonderful review , I will pass on the message to Irshad

5/5

Google

We rented a flat with Irfan and the team for almost 3 years and they’ve been excellent. Always quick to respond to queries and sort any issues. Thanks so much for a great place to live and wishing all the best to the city locations team!

Rebecca · 16 February 2026

Agent replied · 17 April 2026

Hi Rebecca Thank you so much for the wonderful review , please feel free to reach out to us in the future in you need any assistance

5/5

Google

I rented a property for several years through City Locations and had a great experience. I cannot recommend them enough! Irfan and the team have always been readily available and professional in every manner (even when I misplaced my keys!). Genuinely nice people :)

Rebecca · 16 February 2026

Agent replied · 24 October 2024

Hi Rebeca Thank you for your kind words

5/5

Google

Rented a property from City Locations for approximately 4 years, Irshad was always on hand to address any issues or queries promptly and efficiently. If I had the opportunity I wouldn’t hesitate to rent a property they manage again! Thank you guys.

Shabbar · 16 February 2026

Agent replied · 17 April 2026

Thank you for the kind words

5/5

Google

My husband and I rented an apartment through City Locations. They were readily available and very helpful whenever we needed anything. Special thank you to Irfan Ismail for his friendly service over our tenancy period. We highly recommend working through them!

Martine · 23 October 2025

Agent replied · 22 November 2025

Hi Martine Thank you for your wonderful review please feel to contact in the future if you need any assistance

5/5

Google

I have rented for the past year from City Locations, and I have to say it's been one of the most pleasant agencies in my experience. Ismail is very responsive,professional and helpful.If I had any issues,they were resolved quickly and efficiently. Would highly recommend!

Orsolya · 10 July 2025

Agent replied · 22 November 2025

Thank you so much for the wonderful review all part of our service

5/5

Google

I rented through CityLocations for almost 4 years, and it has been an absolute pleasure. Irfan, from the agency, was always professional, responsive, and incredibly supportive throughout my tenancy. Nasir, the landlord, has been the kindest and most cooperative landlord I’ve ever dealt with, always understanding, helpful, supportive, and quick to resolve any issues. Together, they made my experience smooth and stress-free. I truly couldn’t have asked for better support ..

Sara · 23 July 2025

Agent replied · 9 August 2025

Hi Sara Thank you so much for the wonderful review

1/5

Google

Deeply discriminatory behaviour! I contacted one of their agent to request information about a flat that was still listed as available. Communication was initially normal; however, after I disclosed that I receive housing benefits (I am also studying and working!) they stopped responding despite clearly viewing my messages. After repeated attempts to follow up, I was eventually blocked and removed through an automated response, without any valid explanation. Rejecting or excluding an applicant solely because they receive housing benefits constitutes discrimination. Under the Renters Rights Act and established legal principles, prospective tenants must not be treated less favourably on the basis of benefit status. I believe this conduct is unlawful and reported this agency to the relevant authority. The property remained advertised as available throughout this process. Please be aware of your rights as tenants and do not allow these people to treat you like numbers! I contacted the advertiser to request information about a flat that was still listed as available. Communication was initially normal, however, after I disclosed that I work part-time, study, and receive housing benefits (DSS), they stopped responding despite clearly viewing my messages. After repeated attempts to follow up, I was eventually blocked and removed through an automated response, without any valid explanation. Rejecting or excluding an applicant solely because they receive housing benefits constitutes discrimination. Under the Renters’ Rights Act and established legal principles, prospective tenants must not be treated less favourably on the basis of benefit status. I believe this conduct is unlawful and respectfully request that it be reviewed by the relevant authority. The property remained advertised as available throughout this process. They seem to see profit, not human beings!

Lady · 16 February 2026

5/5

Google

Irfan and the team at City Locations are excellent. I lived in a property of theirs in Balham for over 4-years and whenever there was an issue it was sorted without a hitch. When we moved out they did anything they could to make the move as stress free as possible

Matt · 17 April 2024

Agent replied · 24 October 2024

Hi Matt , We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

The best Agent I’ve ever had! Staffs at City location are very professional and respectful. Special thanks to Irfan for getting me and my family a suitable accommodation after looking for the longest and all to no avail. He was really …

Deborah · 17 April 2024

Agent replied · 24 October 2024

It was our utmost pleasure to assist you and your family.

5/5

Google

I am delighted to share my exceptional experience with City Locations, a real estate agency that has been instrumental in helping me find a home for rent and providing continuous support over the years. From the very beginning, the team at City Locations demonstrated a high level of professionalism and dedication. They took the time to understand my specific needs and preferences, ensuring that the properties they recommended were a perfect fit for my lifestyle. Their extensive knowledge of the local market and keen attention to detail made the entire process smooth and stress-free. One of the standout aspects of City Locations is their commitment to customer satisfaction. They were always available to answer my questions and address any concerns, no matter how small. Their responsiveness and willingness to go the extra mile truly set them apart from other agencies I have worked with in the past.

Giancarlo · 26 June 2024

Agent replied · 24 October 2024

It was our utmost pleasure to assist you and your family.

5/5

Google

Brilliant estate agents, very helpful and responsive, highly recommend. Very kind people as well, hard to find estate agents like this!

Jade · 10 April 2026

Agent replied · 17 April 2026

Hi Jade thank you for kind words All part of our service

5/5

Google

My 13 years experience with them especially with Irshad and Ismail I can say they are reliable and helpful people. They are always willing to help us. Any problems regarding the issue of the house they are sorting out as soon as possible. I really grateful to know City Location especially two of them 🙏 …

Nazoraida · 16 March 2026

5/5

Google

I rented with City Locations for 6 months in London and I had an amazing experience. The studio was fully furnished, newly renovated and Irfan was helpful and responsive. Would recommend 100%

Lolo · 24 December 2023

Agent replied · 23 December 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

I would highly recommend City Locations! I have rented through City Locations for the past 6.5 years. The only reason I have to move out now is that they do not have a property that would suit my needs at the moment. Since the time I moved in, everyone in the team (Irshad and Irfan -two people in the same name) has always been very kind, considerate, accommodative and friendly in all the services they have provided. 'Having a high standard of professionalism does not mean lack of empathy or kindness' is exactly what makes City Locations stand out from other letting agents. I have not had to keep reminding them about anything as they have remembered my queries/ requests with regards to any fixes and other related matters and dealt with them in an efficient and timely manner. A huge thanks to you City Locations, for the smooth, pleasant and reassuring tenant experience you have delivered to me!

Subbulakshmi · 25 October 2023

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

I rented with City Locations for 6 months in London and I had an amazing experience. The studio was fully furnished, newly renovated and Irfan was helpful and responsive. Would recommend 100%

Lea · 25 October 2023

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

I have rented through City locations for a year and during that time I have found them to be professional and very responsive. Emails were responded to promptly and issues with the property were dealt with as soon as possible. Really pleased with their service!PositiveProfessionalism

Eleonora · 25 October 2021

Agent replied · 24 October 2024

Hi eleonora, glad to learn your experience was a positive one.

5/5

Google

Amazing service from Irfan who’s been very supportive , a big thank you Sir was nice knowing & working with you.

Reshma · 25 October 2023

Agent replied · 24 October 2024

Hi Reshma, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!

5/5

Google

It has been an absolute pleasure dealing with City Locations Limited. They go above & beyond to ensure everything is sorted in a timely manner. They really look after their tenants. I highly recommend contacting Irfan Ismail who is super professional & will help with any real estate needs

Georgie · 17 April 2024

Agent replied · 24 October 2024

Always a pleasure to help out tenants out

5/5

Google

Irfan was great with everything - he is excellent at communicating and organising everything. Would highly recommend renting through City Locations

Al · 25 October 2022

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

A great experience with the guys at City Locations! They accommodated some special requests both moving in and out, and communication was easy the 2 years in between :) They are kind and flexible, and it was easy to deal with anything that came up. No issues, I’d definitely use them again in the future :)

Zsuzsanna · 25 October 2023

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

The best renting experience that I have ever had. Irfan has been very responsive and helpful. 100% recommended !!

Anh · 25 October 2022

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

Just the best landlord/agency you can find. I lived in a studio for rent in Stoke Newington, Hackney for 3 years. When I first moved in the flat was brand new with great fixtures and new kitchen appliances. Irfan and City Location Limited had been available at anytime and for anything!

Letizia · 25 October 2023

Agent replied · 24 October 2024

Hello, We appreciate your positive feedback about your experience. We take pride in serving our customer

5/5

Google

I had a great experience thanks yo the guys that work for City Locations: always professional, kind and supportive, they've helped me out since the first day and it's always been easy to get in touch with them for every single situation. I really appreciate their hard work and I strongly recommend that you look into this agency if you're planning to move soon. You'll definitely find some good efficient help. Thanks again for making my experience in London easier . Yuri

Yuri · 26 October 2018

Agent replied · 24 October 2024

We appreciate your positive feedback about your experience. We take pride in serving our customer

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read City Locations's Google reviews

Questions about City Locations Wandsworth

How many reviews does City Locations Wandsworth have?

City Locations's Wandsworth office has 72 reviews across 1 platform: 72 on Google.

What is City Locations Wandsworth's rating?

City Locations Wandsworth is rated 4.9 out of 5 across all 72 reviews, and 4.9 out of 5 on Google from 72 reviews.

Where is City Locations's Wandsworth office?

City Locations Wandsworth, 118 Franciscan Road, Tooting, London, SW17 8HR, Wandsworth, SW17 8HR.

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