Trusted Agent profile Β· Wandsworth
β β β β β
2,416 reviews across 2 platforms
153 Upper Richmond Road, London, SW15 2TX, Wandsworth, SW15 2TX
Chestertons's office in Wandsworth, at 153 Upper Richmond Road, is rated 4.5 out of 5 across 2,416 reviews on two platforms, including 219 Google reviews rated 4.6.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
TrustpilotViewing experience
Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterdayβs viewing, she was punctual, clear and friendly
It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.
5/5
TrustpilotVery accessible and responsive team inβ¦
Very accessible and responsive team in Kew.
This is amazing to hear, thanks Tolga!
5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Thank you for the great review. Best wishes
5/5
TrustpilotAbbie Bullen Wandsworth
Recived great communication and assitance with my recent move from Abbie Bullen Wandsworth. Thanks for for the help with the smooth transition Abbie π
Thank you for your review James. We are so pleased to hear this!
5/5
TrustpilotChestertons South West Lettings - Cynthiaβ
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
5/5
TrustpilotI had a great agent Lauren Christy who helpedβ¦
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Thank you for sharing!
5/5
TrustpilotA great support to landlords
Chestertons were great at helping me find my latest tenants. They were swift, responsive and across the detail. I couldn't fault them. They handled the whole process marvellously.
Thank you for the five star review - the team pride themselves on excellent customer service so are very pleased to see this!
1/5
TrustpilotBad experience with one of theirβ¦
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working withβ¦
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch wasβ¦
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service byβ¦
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
GoogleHeather is super helpful and friendly:) We really appreciate her efficient arrangement on our flat in May~June 2017. Definitely recommended agent!
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Thank you for the 5 stars!
5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
1/5
TrustpilotAvoid this company
Avoid this company. Very bad experience. Rude staff at Putney Branch.
5/5
TrustpilotβChestertons South West Lettings, Sebastian & Amyβ
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding andβ¦
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
TrustpilotVery patient and kind lady
Very patient and kind ladyοΌwho has been a great help to me in dealing with the whole rental process.
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
