Trusted Agent profile · Walton on Thames · Surrey
Verified
★★★★★
432 reviews across 3 platforms
69 High Street, Walton on Thames, Surrey, KT12 1DJ
Rochills's office in Walton on Thames, Surrey, at 69 High Street, is rated 4.7 out of 5 across 432 reviews on three platforms, including 374 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Without doubt, our staff are our greatest asset. Importantly our staff live locally and are passionate about Walton on Thames and the surrounding areas. They provide new buyers and tenants information about the local area . They are highly experienced and incredibly dedicated professionals who share a common aim, to provide the best service possible.
The Trusted Agent 2026 results for Rochills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Walton on Thames office, from every platform, shown as written. First names only.
1/5
GoogleEnquired over Christmas and they still haven't gotten back to me. Not expecting them to be open, but it's now been over 2 weeks.NegativeResponsiveness, Quality
Ted we have no record of your enquires. Please feel free to contact us directly. 01932 222120. We have checked all our email and social media accounts and our telephone recordings. As well as our 24/7 overflow telephone answering service.
5/5
GoogleGood service from Rochills. Clear communication and friendly team.
Anna many thanks for taking the time to provide us with your review of our services. Great to hear that our team were friendly and excellent communications. Many thanks Marcel & Sarah Roccia and rochills team.
5/5
GoogleAn excellent service from Craig, Jonathan and Laura in the Letting team at Rochills. Highly recommended as they are so professional and always willing to go the extra mile.
Hi Clare thank you for your fantastic review . glad to hear such positive feedback. Please pop in to see us when passing our walton on Thames office.
5/5
FacebookDream agent sharon Ghirardani! She really helped my family find the right rental, highly recommended her services & Rochills
Curtis Rona thank you for recommending Rochills. We are delighted that Sharon and the lettings team helped with your move. Kind regards Rochills
5/5
GoogleDealing with Rochills was as straightforward as can be when it comes to selling property. From the very beginning until completion. 😀 …
Hi Piotr thank you for taking the time to write your review. It was a pleasure to act as your selling agent and your letting agent over the years. Glad that we made the whole process so straightforward. We always aim to make the process less stressful and it’s seems we achieved this for you. Kind regards and thank you from Marcel Roccia and the sales and lettings team.
5/5
GoogleHighly recommend, great service from start to finish
Nick - thank you for the 5 star review - great to see that the team provided an excellent service from start to finish
5/5
GoogleProfessional, personalised service with staff who were friendly and approchable. Made for a pleasant new tenancy experience.PositiveResponsiveness, Quality, Professionalism
Thank you Paul ! It's so good to hear you had a pleasant experience. We hope you have a happy experience in your new property. We are here to help at any time. Kind regards Marcel and the Rochills team.
5/5
GoogleGreat Agency. Jonathan and Laura have been extremely helpful and responsive. I can highly recommend them and the team. Made the whole process very stress free.
Dear Avril thank you for taking the time to recommend us. We are delighted that we helped with the moving process. Please feel free to visit us again. Kind regards from the Rochills Team
1/5
FacebookVery poor service, we were constantly fobbed off by the team who had very little knowledge. After paying a deposit and signing a tenancy form we had to constantly chase them for the referencing, we were then told that the property had been offered to somebody else and our money would be refunded. Absolutely appalling, would not recommend.
5/5
GoogleVery good estate agents we was interested in a property to buy but at the moment where not ready but Rochills have kept in touch
Dear Martin Handyside thank you for your kind comments . We are delighted that the team are communicating with you on a regular basis. We will continue searching for a property for you. Regards from the Rochills Team
5/5
GoogleI bought and sold 2 leasehold properties. Craig Kirk at Rochills was very helpful, friendly and proactive in pushing things through to completion. Many thanks.
Thank you Trevor , we are all delighted that you have found a home that met your requirements. After letting and managing your property in Shepperton for last last 12 years we will miss helping you , however now that we sold your property and have helped you move to Walton on Thames I am sure we will see you from time to time when passing our office . Thank you from all the Rochills Team.
5/5
GoogleMichela from Rochills has been a pleasure to deal with and has been really helpful throughout our search. I definitely recommend this branch.
Dear Jessy thank you for your feedback. The rochills team are very proud of Michaela. She is a great agent and always puts her clients first. Please feel free to contact us for any property advice. Regards Marcel Roccia Director Rochills.
5/5
GoogleRochills are very warm friendly and approachable, as well as a hard working team of agents. Would definitely recommend to friends and family!
Joseph, Thank you for your kind comments , we appreciate your feedback , please feel free to visit us at our office when you are passing by . Kid regards Marcel Roccia on behalf of the Rochills Team .
4/5
GoogleStaff were incredibly helpful and friendly throughout the process. Efficient and professional which made selling our house a fairly stress free experience.
Dear Kate thank you for your kind comments we all happy that you had a stress free experience and thank you for your feedback. Kind regards from the rochills team
4/5
GoogleGreat photos, helped selling the house quite quickly. Would liked to have more viewings, but we were lucky after the 3rd viewing.
Wouter we are happy that we achieved such a premium price in this market and at this time of the year when interest levels reduce. Thank you for the compliments on our marketing . Kind regards from the rochills Team in walton on thames
5/5
FacebookWe received excellent service and advice from Rochills - they were efficient, honest and I would 100% recommend this Estate Agency.
Ali Burgess thank you for taking the time to provide us with such a positive review. Please feel free to contact us if you require any further advice. Kind regards from the Rochills Team
5/5
GoogleVery happy with the help and the service from Paul Whitaker.PositiveResponsiveness, Quality, Professionalism
Kenny thank you for taking the time to give us a 5 star review. Really pleased that Paul Whitaker provided excellent service. Marcel Roccia
5/5
FacebookAmazing team who achieve amazing results in both sales and lettings.
Thank you Jemima for taking the time to review our service .
5/5
GoogleA top service from a friendly & professional team at a very reasonable price. A thoroughly pleasant expereince.
Gary the rochills team were happy to provided you with a stress free move as well as achieving a fantastic price on the sale of your property. Please feel free to visit us when passing.
5/5
GoogleVery helpful and kept us informed of feedback received after every viewing. I have no reservation in recommending Rochills.
Hello Steve. We hope you enjoy your new property and look forward to seeing you when passing our office. Thank you for your kind words.
5/5
GoogleVery helpful and kept us informed of feedback received after every viewing. I have no reservation in recommending Rochills.
Hello Steve. We hope you enjoy your new property and look forward to seeing you when passing our office. Thank you for your kind words.
5/5
GoogleThe best in the area by a long way. Great to have Rob on your team
Dear Nick Thank you for the wonderful review. We look forward to seeing you again when you visit our walton on Thames office . You are always welcome to visit the Rochills office for a quick coffee
5/5
GoogleThey are so friendly and helped us all the way to get our dream home! Thank you!!
Tanya thank you for your kind comments. We are all delighted that we found you your dream home and we hope you have many happy times and memories enjoy . Please pop in to see us when passing by our office. Kind regards from the Rochills team
5/5
FacebookExcellent service excellent results. Highly recommend. They truly care about the whole moving experience
Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Rochills, Walton on Thames won Platinum.
