Every review we hold for the Walsall office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe worse managing agents in walsall. They have been managing my property for number of years, but it was sub letted illegally. The property was damaged which I had to bear the costs, I had to give notice to different tenants living at the property. However, this company owes me my rent which they are not paying and not providing me a copy of the tenancy agreement. There was no tenancy agreement in place and soon they will be reported to property ombudsman. Please do NOT use this agency or deal with Kais or Ali.
Avaeis · 14 April 2021
★★★★★ 1/5
GoogleMy family friends have had the most awful experience with Great Move. With four children under the age of 7 one being a newborn their house has been riddled with mould, causing on of the kids to be sick. Broken sockets, bathtubs, they refused to fix any of this over four years. They have had no choice but to find another home for their childrens safety and now have not received their deposit back or had to sign anything when moved out. Feel awful for them.
Abbie · 29 March 2024
★★★★★ 1/5
GooglePoor communication and poor customer service , traveled from London to Wolverhampton to see property and just to find out 2 minutes before my scheduled viewing that the viewing has been cancelled despite the fact that an hour ago I received two confirmations of my booking , I did not expect to come across such disrespect !
Mika · 30 September 2024
★★★★★ 1/5
GoogleI have had a very bad experience with them; they would not chase tenants for arrears. When I moved to another agent, they had no record of the payment history, so the new agent couldn't chase the arrears either. Great Move took months to transfer the tenants deposit to the new agent. Communication with Great Move has been very strenuous and difficult. We were paying full management fee but didn't receive full management. Overall experience has made me feel very disappointed and stressed
S · 14 April 2022
★★★★★ 1/5
GoogleAbsolutely terrible company. They have a house advertised on zoopla, I rang to arrange a viewing , got to the viewing after a 30 minute drive, after them not arriving 10 minutes later I rang them to find out that they hadn’t left the estate agents because they have cancelled the appointment and failed to tell me.
After rearranging, they again cancelled. I understand that the property is tenanted, I then emailed asking for any any information about the property, after 9 days and no reply I then rang as a new customer with an intention of arranging a viewing to which they told me the property is being rented out for nearly £200 more than what they told me previously. I again asked for information on the property and they said they would email me, again nothing from them.
Terrible estate agents and I can only apologise to the owner of the property on central avenue in Cannock that the reason their property is not being sold is because of the poor management from this company.
Jack · 30 March 2020
★★★★★ 5/5
GoogleI have a property with a great move, always have received high standard of service very satisfied with the outcome. I have recommended to my friends and family
Abs · 30 March 2022
★★★★★ 5/5
GoogleEveryone is Very helpful at great move! Great Service!
Mohammed · 30 March 2022
★★★★★ 5/5
GoogleThese guys are professional and friendly. Highly recommended.
John · 14 April 2021
★★★★★ 5/5
GoogleTop guy helps you alot👍👍 …
I · 30 March 2021
★★★★★ 5/5
GoogleGreat Property Manager! Friendly and well trusted! Highly Recommend!
Charlie · 7 July 2019
★★★★★ 5/5
GoogleRating only, no written review.
Great · 6 July 2021
★★★★★ 5/5
GoogleRating only, no written review.
H · 30 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Dilpazir · 14 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
