Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFor perseverance and help in…
For perseverance and help in challenging circumstances, Richard Kendall’s Ossett office were excellent in providing helpful advice but also listening to our requirements during the sale. The Senior Property Consultant (Mandy) has been a constant support during the highs and lows of a difficult sale but displayed a tenacity and professionalism that has been second to none. We have appreciated the advice given on difficult decisions and would not hesitate to recommend Richard Kendall’s at Ossett as an Estate Agent to use in the selling of a property.
Gill · 4 June 2023
★★★★★ 5/5
TrustpilotThanks to Karen Marijewko.
Thanks to Karen Marijewko for her handling the sale of my property. Karen was thoroughly professional at all times giving advice when needed. Her weekly calls were constructive and informative.
Mark · 29 July 2023
★★★★★ 5/5
TrustpilotVery satisfied client
Alison, Lucy and all staff at Richard Kendall were extremely efficient in keeping us informed, as well as chasing up solicitors throughout the sale. Excellent communication, efficiency and attention to detail throughout the sale process. Nothing was too much trouble.
Customer · 13 August 2022
★★★★★ 5/5
TrustpilotSuccessful Sale in Wakefield
I have just completed on a property sale in central Wakefield.We were looked after by Karen from Richard Kendall, she was professional, hard working and got the sale arranged for us.I recommend Richard Kendall as an estate agent and Karen as the team leader to trust.
SIMON · 15 July 2023
Agent replied · 30 October 2024
Thank you for leaving a review for Karen. It is really appreciated.
★★★★★ 5/5
TrustpilotProfessional, reliable and effective.
I recently had to contact this agent as part of ongoing problems with a complex chain that culminated with them. Their willingness to go above and beyond to get the sale moving was pivotal.Clare and Amanda in particular were outstanding. They were prepared to listen act appropriately and reliably updated me at every stage . I was so impressed with their professionalism. Thank you.
Consumer · 23 May 2024
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service. Would not hesitate to use Richard Kendall. Sophie was absolutely fantastic, she kept us informed and updated on the progress of our sale. Highly recommend. Thank you Sophie.
Hannah · 28 June 2023
★★★★★ 5/5
TrustpilotWe have just sold with Richard Kendall…
We have just sold with Richard Kendall and Karen Marijewko has been amazing. She kept us regularly updated and was always available to answer any questions we had. Would highly recommend.
Leanne · 25 May 2023
★★★★★ 5/5
TrustpilotI thoroughly recommend Richard Kendall
I thoroughly recommend both Richard Kendall as an agent and Jessica Judd in particular. They let a property for us that has only a small market value, translating therefore into only very modest fees for Richard Kendall. But they have been marvellous, at every step of the way, from finding a first tenant and securing a tenancy at a gross yield that exceeds 6% per annum, to sorting out odd jobs that we could not finish before the tenancy due to our remote geographic status and also addressing repairs promptly. There are no hidden fees or elevated costs for preferred tradespeople, either. Jessica in particular is massively on top of her game and I cannot recommend her highly enough. If only all estate and letting agents were this reliable and honest! If they had a country-wide presence I would use them every time.
Duncan · 25 April 2023
★★★★★ 5/5
TrustpilotKaren Marijewko was really good at…
Karen Marijewko was really good at keeping us informed on events that happened week in week out with the sale of our property. Really friendly and informative. Will definitely reccomend Karen and would use Richard Kendall again.Thank you
Charlotte · 20 September 2022
★★★★★ 5/5
TrustpilotExcellent Service
Donna and Joanne dealt with my sale and were absolutely brilliant. They kept me updated every step of the way and really went over and above to help get my sale over the line. They are a real credit to the company. The fees charged were reasonable and everyone I have dealt with has been friendly and helpful. Thank you.
Claire · 18 July 2024
★★★★★ 5/5
TrustpilotI would definitely recommend Richard…
I would definitely recommend Richard Kendall. The important things for me that this agent provided were, easy to contact, good local knowledge, always kept me updated, pushed to keep things moving and tackled any issues with an undiminished energy. To conclude, I would like to say a big thank you to the Wakefield office team
C · 11 July 2022
Agent replied · 30 October 2024
Thank you for the 5* review
★★★★★ 1/5
TrustpilotAppalling Service
As a previous customer of Richard Kendall (Both buying and selling), I have seen an enormous change in the way that they deal with people. When trying to purchase a property no one calls you back and the whole experience is very frustrating.The lady I dealt with 'Lucy' was in my opinion condescending and abrupt.(This is the second call on two different properties with the same sales agent, and the same bad customer service was received) I found myself almost arguing with her until I pointed out that I also had a property to sell at which point her telephone manner changed. Needless to say I have decided to sell my property through another agent, which will give me peace of mind that another prospective customer won't have the same experience as me. Richard Kendall you need to observe how your staff are speaking to customers
Mark · 24 March 2023
★★★★★ 5/5
TrustpilotGreat support
We didn't sell through Richard Kendall as our local branch had just closed down but our vendor used them and from the beginning they have been fantastic in keeping us up to date and keeping in touch and supporting us in getting updates at the time of exchange
Nadhaw · 22 March 2023
Agent replied · 30 October 2024
Thank you
★★★★★ 5/5
TrustpilotI have never let a house before and was…
I have never let a house before and was a bit unsure on what to do. Richard Kendall estate agents were fantastic. Made everything seamless always in contact to reassure me and advise me. I have a really good Tennant in and really pleased with the service.
West · 21 April 2023
Agent replied · 30 October 2024
Thank you for leaving a review for our rental department.
★★★★★ 5/5
FacebookI recently used Liz (Elizabeth Cooke) at the central Wakefield branch. We were purchasing a property and Liz was managing the sale for the buyers. The level of service was outstanding, very personable and I was always contacted and kept up to date. I would highly recommend - 5 star ⭐️⭐️⭐️⭐️⭐️
Keeley · 17 December 2019
★★★★★ 5/5
TrustpilotRichard Kendall have been exceptional…
Richard Kendall have been exceptional throughout our house purchase and in particular, Amanda Dyson has been incredibly helpful and a great advocate for us. I would highly recommend them.
John · 12 June 2023
★★★★★ 5/5
FacebookI would highly recommend Richard Kendall Estate Agents in Normanton. Sarah has dealt with our
sale with the upmost professionalism and efficiency guiding us all the way from the viewings to the exchange of contracts. It’s been the most stress free house sale I have dealt with and I would definitely use their services again.
Katie · 28 May 2022
Agent replied · 22 September 2025
Thank you so much for taking the time to leave a review for Sarah at our Normanton office. We really do appreciate it.
★★★★★ 5/5
TrustpilotSuzanne & Donna, Ossett
Don't normally bother doing reviews but I cannot praise Suzanne Jordan & Donna Leeson at Ossett branch enough for what seemed to be the most difficult and longest chain in history. The perseverance they both showed at times when all seemed lost is an absolute credit to them both. Would highly recommend and will definitely use RK again in the future as long as Suzanne or Donna are employed there. 10/10 *****
Stephen · 6 October 2023
★★★★★ 5/5
TrustpilotFrom the start of our house move…
From the start of our house move journey everything was going to plan and very smoothly and we had a buyer with in 48 hours of putting our house on the market, Sophie would continuously keep me updated and was on hand to answer any questions that we had. In the middle of January we had some very sad news that we had lost our baby and I had to have a life saving operation. The week of my return home from hospital we had to make a decision to move out of our property as there was some complications with one of the sellers in the chain and if we didn’t move then the whole chain was about to collapse. From the bottom of our hearts we are truly grateful for how Sophie dealt with the whole situation, she took over everything for us and really took the pressure and stress away from us allowing us to grieve our loss and focus on my recovery. I am usually the one who would deal with these situations but due to been very unwell my partner had to take over, Sophie explained everything to him and reassured him and went above and beyond for us both. If we hadn’t of received the amazing service and care that we did I don’t think we would be moving into our new home with the situation that we are in because that would have been too much to handle on our own. Thank you so much Richard Kendall , Sophie you have been amazing and you are an asset to the company. I really do hope that this reaches your manager and you get the recognition that you deserve.
Chloe · 1 February 2023
★★★★★ 5/5
TrustpilotBrilliant Service
The service provide by Karen Marijewko was outstanding. As I was a First time buyer, she helped me through the whole process and gave me honest advice on the things that I didn't know about.
Miss · 25 September 2022
★★★★★ 5/5
TrustpilotExcellent customer service
Karen Marijewko is fantastic! She made the whole process much less stressful with frequent updates and contact. Would highly recommend Richard Kendall.
Caty · 30 October 2023
★★★★★ 5/5
TrustpilotRichard Kendall’s have been excellent…
Richard Kendall’s have been excellent in the sale of my property, going above and beyond at times. Karen Preece has kept me really well informed and updated throughout the process. The price they charged was really reasonable especially compared to other agencies that did not provide the same level of service. Highly recommended.
Paul · 27 June 2022
Agent replied · 30 October 2024
Thank you for your 5* review
★★★★★ 5/5
TrustpilotExcellent service from Karen Preece
Karen looked after a recent sale for us and she was brilliant. She really puts effort in and never rests until it’s over the line. It was not an easy or quick sale but her energy was the same from start to finish. Very happy she’s dealing with 2 other properties for us!!
Joanne · 27 June 2022
Agent replied · 30 October 2024
Thank you for the 5* review
★★★★★ 5/5
TrustpilotWe received very good service from…
We received very good service from Richard Kendall on our sale, particularly from Lucy, Lucy and Alison. Our first sale fell through for reasons beyond their control, but they were proactive in finding another buyer for us and smoothed the way to eventual completion. We strongly recommend this firm.
C · 1 December 2022
Agent replied · 30 October 2024
Thank you for the review.
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