Trusted Agent profile · Wakefield

Bridgfords Wakefield Sales reviews

★★★★★

773 reviews across 2 platforms

176-180 Lower Kirkgate, Wakefield, WF1 1UD, WF1 1UD

Bridgfords's office in Wakefield, at 176-180 Lower Kirkgate, is rated 3.2 out of 5 across 773 reviews on two platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

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4.7 / 5

317

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wakefield office, from every platform, shown as written. First names only.

5/5

Google

As first-time buyers, we couldn’t have asked for a better estate agent than Bridgfords, the person that stood out the most to us was Jasmine. She was so helpful, understanding, and enthusiastic throughout the whole process. Her support made renting our first home a smooth and enjoyable experience, thank you, Jasmine!

Abigail · 21 October 2025

Agent replied · 22 October 2025

Thank you so much for your kind words! We are thrilled to hear that Jasmine provided such exceptional service for you as first-time buyers. It's our goal to make the home renting experience as smooth and enjoyable as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a family we instructed Bridgfords to deal with the sale of my Mum's house. She had lived in the property for 50 years and ill health forced a move closer to family. We had several estate agents visit, choosing a mixture of high street and internet but only Bridgfords stood out for us. Although a little more expensive that other agencies, we needed a firm who would provide a first class, traditional service which is what Mum wanted and is what we got. Alex and Elaine were simply outstanding with their professionalism and understanding of the situation we were in. They were kind, courteous and beyond patient with my Mum and understood how difficult it was for Mum to make this move. Mum's house needed some modernisation but essentially was a sound property and would make a wonderful family home: Bridgfords saw the potential in this and marketed the property so effectively that we were under offer within 2 days of the open day. The sale completed without any issue. I would have no hesitation in recommending Bridgfords in Halifax to anyone. Thank you for everything.

Cat · 25 October 2019

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy

5/5

Google

Bridgefords (Halifax) has provided me and my partner a proper 5 star service and I am confident this will continue throughout our relationship. From as early as our first phone call, we have been treat like royalty and we would highly recommend doing business with this company. Chad has been our main point of call and he has been an absolute diamond and I couldn’t thank him more for helping us with everything. From keeping us up to date with the process and making the move as smooth as possible. Also a mention to Alex who initially showed us the apartment and made sure the place was perfect for when we move in. Both utter gents! Keep up the great work all!

James · 25 October 2019

Agent replied · 23 October 2024

Thank you James for your wonderful 5* review about our local Bridgfords team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I have recently purchased 3 properties with bridgfords and also letting those properties using Bridgfords. I would rated them very high during the entire buying and letting stages, they provided excellent customer service . Thank you to Virginia , Matt and Alex who provided excellent support during the entire process. I highly recommend them to use for any purchases or lettings. I will be working with them on few other properties too. Special thanks to Alex from Lettings who managed to let out my properties very quickly within a week or two and also provided some valuable suggestions on other properties for letting. Thanks Alex

Hari · 25 October 2019

Agent replied · 23 October 2024

Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation.  Best wishes, Lucy.

5/5

Google

I can't rate Bridgfords highly enough. If you're a first time buyer (or even an existing owner) and you want to get onto a great deal then make sure to see Lee Johnson! He helped make it possible to buy my home, get onto a good affordable mortgage along with life policies and home insurance - he put everything in place. After I was settled for 2 years he got back in touch and helped me re-mortgage - thus knocking off FOUR years off my 25 year mortgage on an even better deal. Not only that but he requoted the home insurance and life policies I had in place to include more benefits and at cheaper prices! Getting onto the property ladder and arranging everything is daunting to say the least however, Lee made all this easy, and possible, with his excellent customer skills. Honestly, forget going to the banks directly with these affairs. Go to Bridgfords instead! Thank you again to Lee and his team.

Mark · 25 October 2019

Agent replied · 23 October 2024

Mark, thank you for such a glowing review of your experience at Bridgfords, in particular the professional and attentive service you received from Lee Johnson. Delighted that the service provided was so beneficial to you. Best wishes, Tracey.

5/5

Google

Lee was recommended to me by my oldest friend. She and her partner used him for their mortgage and were very happy with him. I found Lee to be very enthusiastic whilst helping me, almost as a friend would be, excited that I had found a house and doing everything he could to help me get it. Being a first time buyer, it was nerve wracking going through this process but knowing that Lee was working behind the scenes all the time was great. I also used Countrywide's solicitors at Lees' recommendation, making it so much easier for him to check up on progress and chase up anything that was necessary. The portal system that is used is great as it enabled me to see what was still outstanding and how much was left to do, but Lee also kept me updated by email and phone. Apart from the actual house, Lee was the best money I spent during this process, and will recommend him to anyone who asks, I doubt I could have done it without him.

Katie · 25 October 2019

Agent replied · 23 October 2024

Thank Katie for taking the time to leave such kind words regarding the service you have received from Lee. I will ensure your comments are passed to him. Kindest regards, Mark

5/5

Google

We looked at a property with Bridgfords but didn’t like it. Despite this we were offered some mortgage advice. It was the best advice we could have had. We spoke to Lee Johnson, who quickly sourced us a mortgage offer. We found a house and the process was simple. Unfortunately this house fell through, so we spent the next few months finding another. Lee kept our file open and when we found another house, the fees we had paid were still on the account and we even received a refund for the searches as the original search on the house that fell through was not used as the process was cancelled so efficiently. We have just exchanged on our new home and would like to thank Lee for all his help and assistance throughout the process. Highly recommended.

Lee · 25 October 2019

Agent replied · 23 October 2024

Lee, thank you for your kind words regarding the service Lee J provided. I will pass on your comments. Best wishes, Mark

5/5

Google

My husband and I have used Bridgfords since we were first time buyers and we are still using them now and we are in the middle of purchasing our next house. The whole team are very friendly and beyond helpful ! We have also worked a lot with Lee Johnson who has also been amazing in working with us and helping us through all stages of our house buying/selling and our mortgages. Lee has also managed to save us thousands of pounds when remortgaging a few years ago! It also doesn’t seem at all daunting when we go and see Lee. He knows his stuff ! We couldn’t recommend Lee and Bridgfords enough , 5star every time !

Emily · 25 October 2019

Agent replied · 23 October 2024

Emily, thank you so much! Your wonderful review and recommendation are so much appreciated. I will pass these on to the local Bridgfords team. All the very best in your new home. Kindest regards, Mark

5/5

Google

Had the pleasure of dealing with Alex from bridgfords who is the branch manager and came to view my property in Bradford and even though I have decided not to sell, I had an amazing experience when he came to view my property, very knowledgeable about the best way to get the most money for your property and different ways to sell, explained everything to me which other estate agents did not bother with and if I was ever to list any of my properties going further it would be with him. I had a few people come to value my property and this was by far the best experience. He had researched and knew the area very well and is a great salesman Thanks

Safa · 17 November 2024

Agent replied · 8 December 2024

Thank you so much for your wonderful 5* review Safa! We're thrilled to hear that Alex provided you with such a positive experience and valuable insights. If you ever decide to list your property in the future, we'd be delighted to assist you. Best regards, Lucy, Customer Relations Team

5/5

Google

Recently acquired a property through Bridgfords,,The whole team was very helpful and all contributed to making the process as easy and stress free as possible! Special mention to Sarah who was amazing!,thank you very much!

Kumbirai · 23 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review Kumbirai. Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

5/5

Google

With me and my partner being first time renters, Jasmine helped us massively, she answered all our questions and gave us loads of reassurance when we came across a few issues on our end, couldn’t recommend her anymore!

Ellé · 10 February 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a positive review! We are so happy to hear that Jasmine was able to help you and your partner navigate the rental process with ease. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Nikki Curry is best state agent in…

Nikki Curry is best state agent in Wakefield office, very professional, very informative looks after Landlord as well renters, advise appropriately, 5* experience. Will always use services

Mughees · 27 December 2025

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

5/5

Google

Thank you to Lee Johnson who contacted me after viewing a house in Huddersfield and wanting to put an offer in. Me and my partner;Dominic thought we had done our research and went to three different places including our banks and with it be a week before Christmas most offices were closing foe the holiday season and we didn't want to miss out on this lovely house. Thanks to Lee is managed to knock our mortgage proposal from 33 years which was offered by our banks to 25 years with reasonable monthly payments. He helps you every step of the way and went out of his way to get us an appointment the Saturday before Christmas and squeezed us in around my different shift pattern and Dominic being in Huddersfield certain weekend as he lives at his parents in Blackburn. Lee takes you through step by step and answers any questions you may have and he will advise on what he feels what's worth it rather than most business just wanting more commission. From the start of the process to the end Lee followed through with us and even helped when communication came a bit sticky between our solicitors and the agency to help us understand where abouts in the process we were. In total it took just over 2 months to have everything completed and have a move in date. Put your trust into Lee and he will look after you :)

Rebekah · 25 October 2018

Agent replied · 23 October 2024

Hi Rebekah, Thank you for taking the time to leave this wonderful 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Lee. Kind Regards, Sarah

5/5

Google

Was a very long process but we all got there finally, the team have been amazing especially Sarah 💖 stress free now thanks to you and your team looking forward to making house a home for me and my soon son …

Katie · 26 April 2024

Agent replied · 23 October 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

I have had such a pleasurable encounter with Bridgefords Halifax. I did see a few other letting agencies when deciding to pass the letting of my home to a prophesional company. No other agency came any where close to the amazing team at Bridgefords Halifax. I met Sarah (the manager) she totally put me at ease, very prophesional, Royston efficiently showed perspective tenants around my home and Emily Rawson helped and guided me with paper work, signing contract and day to day enquiries. She was kind and considerate. Nothing was too much for her. The letting process for a Landlord can be a scary world, however, choosing Bridgefords HX was deffinately a great decision which I would highly recommend. I'm totally relaxed and at ease. My new tenants moved in today thanks to a brilliant team who guided me with prophesionalism and empathy when I showed signs of stress. Thankyou Sarah, Emily and Royston

Kathryn · 9 October 2024

Agent replied · 23 October 2024

Hello Kathryn, Thank you so much for your wonderful 5* review! We're thrilled to hear that Sarah, Royston, and Emily made your letting experience so positive and stress-free. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I am a first time buyer and didn't really know where to start with getting the right mortgage and protection for me. My brother had previously used Bridgfords when he bought his first home about 9 years ago. He had the support of Lee Johnson, Mortgage & Protection Consultant who was incredibly helpful. As he had sucessfully helped my brother, I contacted Bridgfords and received similar support. Although my brother's details are no longer on their current system, Lee remembered him and said he would make sure we got the referal bonus, which was a nice surprise. Lee helped to find a mortgage and protection that met my needs. He spent time explaining the process and various options so that I could make an informed decision. He also provided support and answers to my questions after he had organised the mortgage and protection for me.

CL · 9 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Alex Widdop, Nicola and all the Bridgfords team. Alex kept us upto date at all times. Even though it wasn't easy getting hold of me he always showed patience and understanding. Very good understanding and knowledge. This was a difficult time for us but as well as an excellent professional service we were given help and cared for. Alex and the team went that extra mile for us when we needed help finding a new place for my brother to live. I would recommend Bridgfords Halifax, great team, caring people.

Jan · 25 October 2017

Agent replied · 23 October 2024

I am so pleased to read how fantastic your experience was with the Halifax team of Bridgfords. It is amazing to hear how professional, caring and supportive you found the team. I am delighted that you would recommend Bridgfords to others and can assure you Alex, Nicola and the entire team will be appreciative of your lovely comments. Many thanks.

5/5

Google

What a fantastic team of people! I intended to post something on here months ago but have been getting settled in the fantastic house Matt and the team helped us buy. From the beginning they were extremely friendly, helpful and professional and gave one of the most informative agent led viewings we had had. Matt was really excellent and was with us from start to finish to help us complete in time, they were also extremely accommodating given we lived over 200 miles away which meant that the process was as stress free as it could have been. Although we were first time buyers we felt as valued a customer as if we were buying a mansion which was really excellent. After having a previously terrible estate agent experience Matt and the rest of the team more than made up for it and we are really happy in our new property. They will certainly be the first estate agent I talk to when it comes to selling our own house. Thank you!

Tammi · 25 October 2017

Agent replied · 23 October 2024

Hi Thomas, Thank you for the great recommendation! The Bridgfords team in Halifax are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire purchasing process. It's great to see that you were able to benefit from their excellent service and congratulations on your new home! I will pass your wonderful review onto Matt and the rest of the team, kind regards.

5/5

Google

Exceptional customer service provided by all the team at Bridgfords Halifax, especially Alex Croll, Amy Wilson and Alexander Lovitt. The team have helped me sell two properties with in a matter of a week and are super organised and efficient - and provided guidance every step of the way, putting my mind at complete ease (especially Alex Croll). Highly professional and proficient! Would recommend to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Somia · 24 October 2021

Agent replied · 23 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service received from Lee Johnson, Senior Executive Mortgage & Protection Consultant, Lee was very accommodating and offered appointments to suit my availability, he is very knowledgeable and made sure I understood each part of the process before we went ahead with it. Lee managed to secure me a great mortgage deal and was very helpful and worked quickly to secure me a 2nd offer which was needed.

Lance · 9 December 2021

Agent replied · 8 December 2024

Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

5/5

Google

Lee Johnson was absolutely brilliant throughout this process. We didn’t think we had a chance of a mortgage to get a relatives house that was up for sale. Within 1 week we had a mortgage in principle and we’re moving in this week. Thank you for everything Lee

Jonas · 24 October 2023

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I am so glad I came to Bridgfords. Lee Johnson, the Mortgage and Protection Advisor helped unravel a bit of a mess made by a previous Mortgage broker who attempted to submit a fraudulent application to gain a great deal. Despite Bridgfords and Lee being very busy, the service was second to none. Constantly keeping me updated. Making things move as swiftly as possible between solicitors. Being truthful at all times and ALWAYS honouring promises made, for example, calling me back even if there was no updates. Lee provides a very personalised service and his knowledge and experience is so instinctive and professional. Lee did find it challenging to find me a competitive mortgage deal due to my unusual circumstances, but he did it, when I had been turned down numerous times before elsewhere. Buildings insurance offered was offered at very competitive rates, life insurance was discussed very thoroughly. Lee made sure I understood every word of every process. Lee is persistent and very committed, hard working and passionate about his job and his standards are very high. A lovely, approachable person. I cannot recommend his services enough. When the solicitors started to cause a bit of a delay, Lee and his team cracked the whip and ensured my "case stayed" moved on swiftly. I will recommend Bridgfords and their jewel in their crown (Lee) to all of my friends.

Charlie · 24 October 2023

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Questions about Bridgfords Wakefield Sales

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Stalybridge won Trusted Agent.

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Tell us what you need and we'll put you in touch. Bridgfords Wakefield Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wakefield.

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