4/5
TrustpilotGood customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
Trusted Agent profile · Wakefield
Bridgfords Wakefield Sales reviews
★★★★★
773 reviews across 2 platforms
176-180 Lower Kirkgate, Wakefield, WF1 1UD, WF1 1UD
Bridgfords's office in Wakefield, at 176-180 Lower Kirkgate, is rated 3.2 out of 5 across 773 reviews on two platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNot interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
TrustpilotExtremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
TrustpilotShoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
1/5
TrustpilotCommunicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Wakefield Sales
Has Bridgfords won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Stalybridge won Trusted Agent.
