Every review we hold for the Vine House office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA big thank you to Butler and Sherborn…
A big thank you to Butler and Sherborn in Burford for making our purchase of our new home.
A seamless and professional service from the very start to recieving the keys.
Moving home is extremely stressful, but you made it a wonderful experience for our family.
Many thanks to Lucia Katy and Henry, for going above and beyond the normal service.
Barry and Lisa
Barry · 7 September 2026
★★★★★ 5/5
GoogleWe have recently purchased our beautiful new home through Butler Sherborn, Burford office. We dealt with Henry and cannot recommend the service he provided highly enough. He was polite, proactive and communicated with us throughout the whole process…. Nothing was too much trouble and all our questions were answered promptly.
The whole team at Burford were friendly and professional always passing our messages on and getting back to us with any answers.
On completion we received a beautiful card and gift adding to the personal touch provided throughout the whole experience.
Many thanks to the entire team!
Nicky · 26 February 2026
★★★★★ 5/5
GoogleRecently sold a property through Butler Sherborn, and could not have been happier with the service from Katy, Hebe, Kelly and the team. From start to finish they were professional, friendly and supportive throughout the process, giving great advice based on their comprehensive knowledge of the local market. I'd have no hesitation in recommending the team at Butler Sherborn to anyone looking to sell.
Mike · 17 October 2025
★★★★★ 5/5
GoogleKaty, Hebe and Kelly at Butler Sherborn in Burford were exemplary in their handling of our move. They were professional, responsive and empathetic at every stage. We loved where we lived and were delighted when Butler Sherborn found a couple who we feel will look after our home and enjoy living in it as much as we did. We would like to thank the whole team for their support.
Caroline · 27 May 2025
★★★★★ 5/5
TrustpilotMy First House Purchase with Butler Sherborn
I had a very positive experience working with Butler Sherborn from start to finish. Communication was consistently clear and responsive, which made a real difference.
They were also incredibly helpful in recommending reliable local contractors when needed, which saved time and gave extra peace of mind. Lucia availability stood out. She was always on hand to answer questions, provide updates, and offer support at each stage.
The whole process took around three months to complete, and they managed expectations well, keeping everything realistic and transparent.
Overall, a professional, supportive, and well-organised team. I’d happily recommend them.
Davide · 18 April 2026
★★★★★ 5/5
GoogleAbsolutely fantastic experience with Bulter Sherborn Estate agents from start to finish. Henry and the whole team were incredibly professional, supportive, and genuinely guiding every step of the way, making what could have been a stressful process feel calm and manageable. A special shout-out to Julia and Fiona, they were amazing with the viewings and represented our home beautifully. We honestly couldn’t have asked for a better team to sell our Cotswolds home. Highly recommended to anyone looking for a first-class estate agency experience.
Elaine · 5 March 2026
★★★★★ 5/5
GoogleWe're so pleased we chose Butler Sherborn to oversee the sale of our house, the whole team was fab. Katy's experience, knowledge of the market and ability to read buyers was fantastic throughout; the friendly assistants, with their well-judged, encouraging comments, were brilliant in producing successful viewings; and Kelly and the team kept everything moving at pace. Now into our new home, we feel like it was the smoothest move we have ever had. Thank you
Kate · 27 March 2024
★★★★★ 5/5
GoogleWe are so grateful to the team at Butler Sherborne, in particular Helen Whitfield and Katy Freeman for making the sale of our family home so seemingly easy. From their wise and candid advice, their professionalism throughout the process, to their prompt responses and diligence. We felt completely confident that they were very much on our team ensuring the best outcome. Added to all of that they were really lovely to deal with. We have no hesitation in recommending Butler Sherborn.
Sarah · 20 November 2023
★★★★★ 5/5
GoogleDealing with Butler Sherborn and in particular Katy was easy and straightforward. Katy was clear and polite in her communications with us, she was very driven and pushed to move things forward with the sale while providing us with the relevant information. We would strongly recommend using Butler Sherborn and in particular Katy.
Alex · 3 November 2024
★★★★★ 5/5
GoogleButler Sherborn were a very responsive and friendly agent to use whilst purchasing my first property. Hebe was overseeing my correspondence and was very friendly and professional at all times. I had a smooth experience overall and would highly recommend them for assisting when purchasing a property.
Alice · 3 December 2024
★★★★★ 5/5
GoogleThis is the second time I have had the pleasure of using Butler Sherborn's services as a tenant. They come highly recommended. I dealt with Valerija predominantly from beginning to end and what a delight to deal with - her communication and responsiveness was superb and made the whole process effortless! Thank you so much for providing such a professional but friendly service.
Tanya · 26 February 2024
★★★★★ 5/5
GoogleEveryone in Lettings at the Burford office are lovely. But Vanessa especially went above and beyond. In this current market where there is so little stock, huge competition and most estate agents don’t even bother returning calls, Vanessa always kept me in the loop, was available most of the times I called, and when not, returned my calls promptly. I’ve finally secured a property to rent and I can’t thank Vanessa and her team enough for making it happen!
Natasha · 28 May 2022
★★★★★ 5/5
GoogleMy thanks to Katy Freeman and her team at Butler Sherborn for guiding me through the sale of my house in Charlbury. I had about 20 viewings within the first five days and they were able to secure a final bid that was above the original guide price. Recommended 100%.
Judith · 3 May 2024
★★★★★ 5/5
GoogleGreat experience with katy and the team at the Burford office.
All were really helpful from start to finish on what was an extremely frustrating and stressful house sale.
Always on the end of the phone to guide me through the process.
Can 100% recommend Butler sherborn.
Jayne · 27 March 2024
★★★★★ 5/5
GoogleSuperb estate agents. Katy and the rest of the Butler Sherborn team were a delight to work with every step of the way. They made the whole selling process feel effortless, fetched us a great price for our home, and were incredibly understanding when we had to put the sale on hold for a while due to a death in the family. I'd highly recommend them, not just for the beautiful houses they have on their books but for the classy way they go about selling them.
Jacob · 26 February 2024
★★★★★ 5/5
GoogleGreat experience with katy and the team at the Burford office.
All were really helpful from start to finish on what was an extremely frustrating and stressful house sale. …
Jayne · 26 March 2024
★★★★★ 5/5
GoogleReally impressed with the team - Helen and Katy in particular with the epitome of professional, courteous with a wonderful sense of humour! They appear to work 24-7 and I was kept fully aware of what was happening with my buyer. I'm happy to report we managed to secure an offer over the asking price from a cash buyer - it doesn't get better than that.
Although not the cheapest - they're well worth the money and I believe, a significant cut above any other estate agent I interviewed.
Thank you ladies - really appreciate all the efforts.
Julia · 21 November 2023
★★★★★ 5/5
GoogleVanessa and her team were absoloutely brilliant in helping secure us a lovely cottage to rent. Extremely helpful and kind, smoothing out any possible problems. Thank you !
Charlie · 21 November 2023
★★★★★ 5/5
GoogleFantastic sales team, incredibly responsive and helpful throughout. As a buyer, they made the entire process an absolute breeze. Highly recommend!
Sana · 17 October 2025
★★★★★ 5/5
GoogleFirst class team, extremely friendly and efficient service, Cut above
Johannes · 26 January 2026
★★★★★ 5/5
GoogleI have recently been working with Hebe to find our dream home. She is incredibly knowledgeable and understood our requirements perfectly. I cannot thank her enough. I’d highly recommend her to anyone looking to buy in the Cotswolds. Heads and shoulders above the local competition.
Albert · 5 October 2024
★★★★★ 5/5
GoogleWe bought our home with Hebe at Butler Sherborne and received the most wonderful service. The whole team was incredibly helpful and friendly, and kept the process moving quickly for us. …
Amelia · 26 March 2025
★★★★★ 5/5
GoogleButler Sherborn has been absolutely fantastic in managing my rental agreements. Their professionalism and warm, welcoming approach made the entire process seamless and stress-free. I can’t recommend them highly enough! From start to finish, their service was exceptional.
Gary · 3 November 2024
★★★★★ 5/5
GoogleFantastic communication throughout, we have our dream home and couldn’t be more thankful to Butler Sherborn! A very smooth process, we definitely recommend!
Sam · 7 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.