Trusted Agent profile · Vale of White Horse

Savills Oxford Rural Agency reviews in Vale of White Horse

4.2

★★★★★ Great

1,950 reviews across 2 platforms

11 West Way, Oxford, OX2 0QL, Vale of White Horse, OX2 0QL

Part of Savills, see every office.

Savills's office in Vale of White Horse, at 11 West Way, is rated 4.2 out of 5 across 1,950 reviews on two platforms, including 138 Google reviews rated 4.8.

Google logo

4.8 / 5

138

Reviews on Google

This office

Trustpilot logo

1,812

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sophia Farwell and Tom Hyde at this…

Sophia Farwell and Tom Hyde at this branch of Savills are particularly helpful and responsive throughout both the sales and renting process of my dealings with their office

Chris · 26 November 2021

Agent replied · 22 October 2024

Thank you, Chris! It was a pleasure to work with you.Regards, Sophia

1/5

Trustpilot

Since I got in touch with trust pilot

Since I got in touch with trust pilot, about the problems with savills, I have had a response from savills, and they are doing some thing about the problems, thanks to trust pilot,

J · 19 November 2020

Agent replied · 22 October 2024

We are glad that the issues are being resolved, if you need to contact us again please email socialmedia@savills.com and we will do our very best to help again.

5/5

Trustpilot

Great service

The service during a challenging selling experience was outstanding and they certainly went the extra mile to achieve completion of a slow moving chain

Roger · 4 June 2022

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Do not use retail sites managed by Savills as they will send you a parking ticket.

Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.

David · 12 March 2024

5/5

Trustpilot

We had a great experience with our…

We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.

Andrey · 19 July 2023

5/5

Trustpilot

First class service and result

First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey

Tom · 4 October 2021

Agent replied · 22 October 2024

Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh

1/5

Trustpilot

Rude and arrogant contact

Rude and arrogant contact, Manager at Haywards Heath branch. Very much a take it or leave it attitude and not conducive to a good relationship. Decided not to go with them.

Neil · 3 March 2021

Agent replied · 22 October 2024

We are very sorry to hear of your experience; if you'd like, please send your details to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Tenant is customer to them ??

As a tenant, never get reply from the customer care ...

Mr · 11 August 2023

Agent replied · 22 October 2024

We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

A brilliant estate manager

Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!

Giovanni · 5 March 2024

5/5

Trustpilot

Great service

We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!

MM · 7 February 2021

Agent replied · 22 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Olivia Hill

Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!

Sarah · 8 September 2022

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia

1/5

Trustpilot

Savills are completely useless when it…

Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.

A · 3 February 2021

Agent replied · 22 October 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

We have been so well supported by Becky…

We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!

Helen · 23 December 2021

Agent replied · 22 October 2024

Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha

5/5

Trustpilot

Tom Hyde has been the model of…

Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.

Trevor · 5 September 2019

5/5

Trustpilot

Adam and Charlie communicated so well…

Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.

Penny · 7 October 2023

5/5

Google

Best folks I have worked with in Oxford, hands-down. Professional, and efficient, but mostly importantly, a delight! Rose, in particular, did a stellar job.

Kelly · 24 August 2024

5/5

Trustpilot

I truly enjoy working with Sam Ing

I truly enjoy working with Sam Ing. He is always both professional and responsive.

LaToyia · 18 April 2023

Agent replied · 22 October 2024

Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam

5/5

Trustpilot

Sophia Farwell managed our sale from…

Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.

Tom · 9 January 2023

Agent replied · 22 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia

5/5

Trustpilot

Great support and communication from Natasha

I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.

Diana · 16 April 2024

5/5

Trustpilot

Excellent professional service

Very supportive and super quick to respond to any query. Kept me calm!

Liz · 13 May 2023

Agent replied · 22 October 2024

Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Professional and responsive service.

Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.

Torsten · 8 February 2021

Agent replied · 22 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Terrible

Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.

May · 21 April 2022

Agent replied · 22 October 2024

We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.

5/5

Trustpilot

Excellent all round

Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.

Alex · 29 June 2021

Agent replied · 22 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Google

Sorry for not completing this sooner. We have had excellent service from both Sarah and Jacqui and wouldn't hesitate to use or recommend Savills again. Thank You, Eugene and Pam Hines

Eugene · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to write following your purchase through Sarah and Jacqui, it is much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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