Savills Oxford Rural Agency reviews in Vale of White Horse

★★★★★ 1/5

Trustpilot

Completely unresponsive

No response to my enquiries about renting a 4 bed house after 4 online enquiries and two phone calls - landlords I advise you to find an agent who actually responds to potential tenants. Property is still showing as available on Zoopla and Savills own website

VictoriaT · 23 August 2021

★★★★★ 5/5

Trustpilot

Harriet Davies in sales provided the…

Harriet Davies in sales provided the most professional service during our purchase. She always communicated clearly, promptly and made the purchase go through stress free. She has a great deal of property knowledge and we would highly recommend her and the team. She is a credit not only to her profession but to Savills.

Nick · 28 October 2024

★★★★★ 5/5

Trustpilot

Stewart Chipchase at Savills

Stewart Chipchase was the estate agent involved in the sale of my flat.His advice as regards various lease issues that needed to be dealt with was the main reason my property sold very quickly(within 1 week)for the asking price when it was eventually put on the market. It was such a relief for me i Will grateful for every

Patricia · 13 September 2023

★★★★★ 1/5

Trustpilot

Bad bad bad

Good morning, Salam alekum.I sign contract with this company for appartment for rent for year me and wife , after I pay and sign it’s still more then 10 days I can’t enter the appartment they are playing and not serious NOT professional, I cancel my previous rent and pay fee’s and paying for days which I’m her still . For 10 days I get 4000 aed minus because of # SAVILLS Real Esatat .company .

Murad · 17 August 2023

★★★★★ 5/5

Trustpilot

Great team

Sandra and Ruaraidh were very professional and knew exactly the target market for our house; they generated a lot of interest in our property, leading to an offer after the first weekend of viewings - a great outcome!

DP · 23 September 2022

★★★★★ 5/5

Trustpilot

Fantastic service from Matt Orchard at Savills

What fantastic service from Matt Orchard at Savills. The buying process was so easy from start to completion. Matt was easy to contact throughout, was extremely helpful and was genuinely interested in making the process as straightforward as possible.

Carol · 9 August 2022

★★★★★ 5/5

Trustpilot

Thank you Laura and team

I have enjoyed working with the lettings and management team at Savills as a landlord. Laura and team (Charlotte, Jordan and previously Mo'nique) have been consistently helpful, professional, well organised and proactive. Property management is complex and Laura and team's support made it much easier. I would recommend Savills based on my positive experience.

Katherine · 4 January 2024

★★★★★ 5/5

Trustpilot

A Huge Thank You for 5 Star service!

We approached Mike and Francesca in December to register for rental properties and even in a market distorted by Covid, that was proving so challenging with very few properties that were suitable for us coming on to the market, by early January we had secured a great place with the space we needed and the location we wanted! Mike went over and above, his attention to our application was first class and we wouldn't have secured it without the critical line of communication he built up between us and the landlords and then latterly with the referencing team. This level of service has continued now that we have moved in, with any issues (and there are very few!) being attended to promptly. We would highly recommend Mike's and Savills service and can't thank them enough!

David · 24 February 2021

★★★★★ 5/5

Trustpilot

Always excellent efficient run service…

Always excellent efficient run service for maintenance issues at my property in Wrecclesham.. As it is an old building there are certain issues that sometimes require the attendance by experts whether it be pest control or plumbing and heating and savilles have always treated me with consideration especially my direct contact Deanna Alddis… many thanks … kind regards Simon West

Simon · 18 July 2024

★★★★★ 5/5

Trustpilot

Property management

I have been with Savills for many years. Over the past 6 years Gus Young has managed my property resulting in smooth and trouble free tenancies. I have had happy tenants while my property has been well maintained and kept in very good condition. I feel reassured knowing that any issues with the property will be efficiently and professionally resolved by Gus.

Anne · 12 June 2024

★★★★★ 5/5

Trustpilot

happy client

i was very impressed with the promptness of Georgina and her team,effectiveness and excellent attention for resolution of issues ,,and importantly for focussing on viewings until a suitable tenant was found.I am extremely happy with the service and happy that i switched from KF for exactly the opposite reasons.

Androulla · 9 November 2020

★★★★★ 5/5

Trustpilot

Savills Waterloo Lettings

I’ve dealt with Laura Bushell and Mark Fell in the Waterloo lettings office of Savills for several years now, and have always found them unfailingly helpful and knowledgeable. I wouldn’t hesitate to recommend using them either as a landlord or a tenant.

Gill · 2 March 2022

★★★★★ 5/5

Trustpilot

Excellent all round

Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.

RR · 13 July 2022

★★★★★ 5/5

Trustpilot

Amar Ashton was extremely helpful…

Amar Ashton was extremely helpful during a very lengthy sales process. Amar did all that she could to resolve questions and support all parties move during a complex situation. She really made the difference for us in the move we made.

Richard · 11 April 2022

★★★★★ 5/5

Trustpilot

James Eastaway from the Stamford branch…

James Eastaway from the Stamford branch of Savills provided exceptional levels of service.From arranging safe and secure visits to properties we were interested in all the way through the negotiation and sales process James was first class.Thank you James, you are a real asset to Savills estate agents.

GC · 7 January 2021

★★★★★ 5/5

Trustpilot

Savills have looked after my property…

Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.

Dr · 15 October 2024

★★★★★ 5/5

Google

Rose Marsden-Smedley at Savills Oxford Summertown was incredibly helpful. She made everything smooth & easy from our initial inquiry process to liaising with the landlords, to all the paperwork, to finalizing our lease. She was very responsive, friendly, and professional. Night & day compared to other letting agency experiences we've had in Oxford. Highly recommend!

John · 28 November 2023

★★★★★ 5/5

Trustpilot

Always great service.

I always find Sandy and the team at Savills to be incredibly helpful and a pleasure to deal with. All the team have a great deal of experience and really make the process go smoothly, and always help out in any way they can. 100% recommend.

Emma · 8 June 2021

★★★★★ 5/5

Trustpilot

Help when most needed

We recently were about to change over our tenants in early October. Unfortunately at end of September our apartment was flooded after a storm along with several others in our block. As an absentee landlord Savills really helped us with getting access, liaising with tenants and helping us with the freeholder for repairs

Neil · 29 October 2024

★★★★★ 5/5

Trustpilot

Property Manager Experience

My experience throughout my one-year Savills mamanged tenancy at Television Centre has been nothing but professional and positive. Especially my property manager Lauren Sullivan has been incredibly fast to reply to any queries and assist with any issues that came up. Her tone was very friendly and I always felt taken care of. You will be in good hands.

Moritz · 17 August 2023

★★★★★ 5/5

Google

Fantastic service from start to finish, a special thanks to Rosie for her knowledge and professionalism and making the process so easy!

Daniel · 16 May 2025

★★★★★ 3/5

Trustpilot

[Resolved] They don't uphold their legal obligations.

Staff were really helpful at the beginning, giving us all the information we need to make a reservation. However, we ended up cancelling the reservation during a 14-day cooling off period. The development is 345 Park Place.This was over 45 days ago, and we still don't have our refund back! They simply don't uphold their legal obligations! Think a thousand times before engaging with Savills in any shape or form.--UPDATE: For full transparency, I have sent them further information about my case to the email they provided below on 14th of March 2023--UPDATE (moved the rating from 1 star to 3 stars)They did get in touch with me and established a direct connection between me and the builder, which resolved the problem quickly and I have received my refund.

Yahia · 15 March 2023

★★★★★ 1/5

Trustpilot

Savills is not a reliable company.

We decided to buy an apartment through Savills (Brighton). However, we were considered unreliable buyers; Savills refused to sell us the apartment, but they guaranteed the return of the deposit. More than two months have passed after their decision, but the deposit (£1000) has not been returned to us. We asked multiple times with no replies. We said we wanted to file a formal complaint; we have been ignored. So maybe it's not us, but that Savills is not a reliable company.P.S. And another important indicator of Savills’ attitude towards customers is Savills' responses to negative reviews. The responses are all the same, such as: «We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to _____________ so we can look into this». Therefore, the client is treated as an impersonal being, without them considering that they need to provide a personalised response and, perhaps, a response that states they would like to discuss and resolve the issue in a personal and professional manner. Therefore, employees of Savills, I recognize that you are obviously too busy to consider responses to annoying clients. I have tried every means to get in touch with you to resolve this, but I am getting nowhere.

Marina · 14 March 2023

★★★★★ 5/5

Google

As vendors we had great service from Nicky and the team at Savills. Plenty of early viewings which led to multiple offers. We also had strong support right through until the close & communication was excellent.

Peter · 24 October 2022