Trusted Agent profile · Uxbridge
★★★★★
1,749 reviews across 2 platforms
10 High Street, Uxbridge, UB8 1JN
Romans's office in Uxbridge, at 10 High Street, is rated 4.1 out of 5 across 1,749 reviews on two platforms, including 271 Google reviews rated 4.7.
Every review we hold for the Uxbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotExecellent service
People are nice and very helpful!
Dear EdwinCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotOur property manager Kian Lewington…
Our property manager Kian Lewington always provides fast response to any issue related to letting or repair. We appreciate his help a lot!
5/5
TrustpilotRomans swindon branch tawhill excellent…
Romans swindon branch tawhill excellent everything was handled with professionalism the staff are very friendly and we where made welcome would recommend to all thank you Romans David hardaker
5/5
TrustpilotRental experience
Jonathan helped me from the very beginning and was always willing to answer my many questions about my new rental. I am very grateful for his help.
1/5
TrustpilotWorst lettings team I have ever come across!
The Romans lettings team in Uxbridge are disorganised, dishonest, and completely unreliable. Will never rent with them again! The agents are lazy and do not return phone calls or emails, no matter how urgent the issue is. Still haven't recieved our deposit back after moving out a month ago, no replies and no apologies given.
5/5
TrustpilotIt has been an enjoyable experience…
It has been an enjoyable experience with Roman's property management, especially with our property manager Ceri, who always acts efficiently and professionally with timely and helpful responses! We highlight recommend this premium level service.
5/5
TrustpilotEasy
Quick, professional and safe. (Senior Property Manager Aston Busby)
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFlat inspection
Thanks Jo! Friendly and professional visit yesterday. Lesley in Hook.
Dear Lesley,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you
I can only say - thank you very much for what you have done for us.I hope in future we could use your help again.Kind regardsAlbena Pancheva
5/5
GoogleRecently rented a property through Romans Uxbridge, the staff were all very friendly and helpful and provided a fanatic service. Would definitely recommend :)
Hi Rio, we are very happy to read that the team at Uxbridge have been able to provide you with such a positive experience through their friendly and helpful approach. As a business we really value our customers recommendations and we are delighted to have earnt yours in this instance, thank you for taking the time to let us and other customers know about your positive experience. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Romans
5/5
TrustpilotExcellent service from the surveys team…
Excellent service from the surveys team Excellent highly attentive professional service from their RICS registered surveyors even during the challenging times at the moment. Helped with a key workers move at this time. Highly attentive and professional even called to run through minor details of home buyer report to. Excellent service thank you.
5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Romans. Very honest and reliable.
Dear Alice,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI thought the Estate Agent worked for…
I thought the Estate Agent worked for the seller NOT the buyer
Dear Sandra We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGood letting experience in Romans
The letting consultant Sang and letting move manager Abigail provided a lot of useful helps and question-answers, which make the whole letting experience is very good and comfortable. Romans is recommended and believable.
5/5
TrustpilotProfessional
Helpful, Honest, and transparent estate agent for buyers and sellers.
Dear Kim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotSuper helpful property manager
Had a few issues with the property when we moved in. Ceri our property manager got everything in order instantly without hesitation helping smooth out our move in
5/5
TrustpilotRomans Estate Agents and Kim Stockley…
Romans Estate Agents and Kim Stockley in particular have provided friendly professional and trouble free management of our property let, and we are happy to recommend them without hesitation.
5/5
TrustpilotBeen with Romans since nearly 5 years…
Been with Romans since nearly 5 years now. Communication is great and any issues sorted within reasonable time.Definitely recommend
5/5
TrustpilotVery helpful
Very helpful, efficient & speedy response.
Dear KeithCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotThey did help to solve our problems
They did help to solve our problems, & made our tenancy went well
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotVery speedy and efficient service, with a courteous presentation!
Efficiency, courtesy, and professionalism.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Good advice and information from Warren from the Maidenhead branch. Easy to set up appointment and would highly recommend this estate agency.
5/5
TrustpilotVery friendly and professional
Very friendly and professional. highly recommended
Dear Nick,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotTerrible service
Terrible service. Take literally a month to reply. Will not be using again
Dear TimWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
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