Romans Uxbridge reviews

★★★★★ 5/5

Trustpilot

I was very pleased with the…

I was very pleased with the professional way Nathan Poulter of the Tilehurst branch kept me up to date with every stage of my move Into my new rented property and would definitely recommend them to other people

Paul · 14 September 2022

★★★★★ 5/5

Trustpilot

Andrei Csomortani Amazing

Wokingham lettings should be proud to have Andrei Csomortani on their team. Constant communication everyday through the process, really friendly, knowledgable but most importantly exceptional at his job. Thanks for everything and I hope a promotion is on its way to you soon..

Annabelle · 18 December 2021

★★★★★ 1/5

Google

Absolutely terrible estate agents never on time and like to hassle removal companies don't use if you want a smooth move

Mark · 9 January 2024

★★★★★ 4/5

Trustpilot

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Arrived on time and with all the information I needed.

Georgerajdixon · 29 May 2024

★★★★★ 5/5

Trustpilot

Really good communication

Really good communication. Was concerned we weren’t informed the sellers had an onward chain however once we spoke to Romans they were quick to react and resolved for us within a matter of hours. Very pleased with service received

Hannah · 1 July 2022

★★★★★ 5/5

Trustpilot

Great experience with Romans…

Great experience with Romans Winchester! Many our property manager is brilliant! Very helpful, responsive and thoughtful, any issues we had so far were sorted quickly and professionally! Can’t recommend Romans eanough!

Shiran · 15 April 2023

★★★★★ 5/5

Trustpilot

Happy Sellers

So happy with the experience we have had. The whole Fleet team provided such a kind, knowledgeable and professional service, most notably Joe and Dan. They guided our journey and were so calm, warm and professional we can't thank them enough.

Sarah · 24 February 2022

★★★★★ 5/5

Trustpilot

Viewings

Had two great viewings with Saffron. Very informative and easy to arrange, would definitely recommend!

Jake · 25 April 2024

★★★★★ 5/5

Trustpilot

Highly recommended

My moving manager was AMAZING!!!.She supported me and bended backwards and forwards in order to help with my purchase to go ahead. I can't thank her enough. People in branch (Farnborough) were helpful, polite and professional

Karolina · 3 October 2022

★★★★★ 5/5

Trustpilot

Excellent service from Thomas

Thomas from the Windsor branch has been super helpful and has provided excellent service for my recent renting. The process could not be smoother or easier, I have been well informed throughout. I will certainly use your service again.

Connie · 26 May 2022

★★★★★ 5/5

Google

They helped me a lot and made my life easier, im Special Zara which js very professional and a problem solver.

Guilherme · 19 December 2023

★★★★★ 5/5

Trustpilot

GREAT SERVICE

Tom and Catherine at the Sandhurst Branch have been fantastic. Nothing is too much trouble for the team and have been great with feedback/updates all the way through. I would highly recommend the team. Great job - thank you.

S · 29 April 2022

★★★★★ 5/5

Trustpilot

My dealings with Romans have been a…Top Helper

My dealings with Romans have been a pleasure since Donna Marie Brandt has become my main contact. She is straight forward and knowledgeable and is a great asset to the company.

Paul · 10 March 2023

★★★★★ 4/5

Trustpilot

Romans letting agent…

This is the first time using a letting agent and the team have been very professional and helped me every step of the way securing and walking me through the process.

Gareth · 8 March 2023

★★★★★ 1/5

Trustpilot

What a way to spend money fast?

I'm a multiple property landlord currently moving my managed properties to other agents. Why?Management rate: at least 1.5% above rates offered by rival agents.Cost of gas safety with Romans £137 - cost from same contractor instructed privately £107.Cost of new Fridge freezer from Romans £415. Local Electrical store £340and saving the best to lasta new single built in oven £576, Local electrical store £210!!Why would I want to continue to pay someone to spend my money so efficiently. Very disappointed to see that such a big company could not offer any economies of scale.

Nigel · 10 July 2020

★★★★★ 5/5

Google

Zara has being so helpful throughout the moving process, always happy to offer assistance and make the moving journey as swift as possible! This also extends to everyone I have spoke to at Romans! Highly recommend.

Eleni · 30 August 2022

★★★★★ 5/5

Trustpilot

We have sold and purchased from Romans

We have sold and purchased from Romans, every time we have had trouble free transactions, staff are friendly and professional, Romans gives you peace of mind, they take care of every details.

Roya · 27 January 2023

★★★★★ 5/5

Trustpilot

"Highly impressed with Romans

"Highly impressed with Romans! Their dedication to finding clienta a home for was evident throughout the process. Attentive, friendly, and professional service. Couldn't be happier!"

Namonda · 24 August 2023

★★★★★ 5/5

Google

Roman property and Zara have helped me finding a house in Uxbridge initially, but we got some trouble as land lord changed her mind and refused to rent out the house. As everything was set to move Roman property worked really hard to find even better house. Thanks for them!

Muhammad · 31 August 2019

★★★★★ 1/5

Trustpilot

Horrible company

Horrible company, they don't even deserve one star.I have had terrible experiences with Romans throughout the years. They always treated me as if I was a lower class person, failed to communicate with me or the landlord when promised and resolved issues very slowly. At one point they gave me the wrong date about the start of repainting the property and when I called them and asked where the painter was, they just said that he wouldn't come for another 3 weeks and that they forgot to inform me. They didn't even apologize for the fact that I have moved all the furniture and removed all the curtains to prepare the flat for the work in the middle of winter!! At the end of the tenancy, they kept changing the date of the checkout and tried to extend the contract with an extra month, despite me giving notice so that they wouldn't have to refund me. They also lost the invoice of the professional carpet cleaning and tried to accuse me of not cleaning the flat properly, which is absolutely ridiculous!!! It has been over 2 months and I haven't seen any refund or deposit. Their only mantra is that they're chasing the case, just to get rid of you on the phone. I would never recommend this agency to anyone because they lack honesty and respect and can't treat people as human beings.

G · 27 May 2020

★★★★★ 5/5

Trustpilot

Very good estate agent professional and…

Very good estate agent professional and friendly and all ways gets back to you and they have good veted reliable buyer's will definitely use again.A special thanks to the Aldershot and Sandhurst branch for there excellent service.

Mahmudur · 30 June 2022

★★★★★ 3/5

Trustpilot

Update to my Romans review

I have used Romans for many years buying, selling and letting a number of properties through tem. I have always found them helpful and reliable. Most of all I have found the staff to be fair and honest, a must for me in this industry. My update to the previous review. Since this review I have had a few problems with this company when using the no deposit option for rentals. I have struggled to recover money owed with one deposit going through the arbitration service. Roman's did not cover my needs very well in the process and I ended up a few thousand out of pocket on one checkout. Others have been ok but it's always a bit difficult to recover losses. I will update again after the latest checkout and loss recovery..........

Iain · 18 May 2020

★★★★★ 5/5

Trustpilot

Consistency and continuous follow up…

Consistency and continuous follow up with both parties and with their lawyers

Bashir · 26 May 2024

★★★★★ 1/5

Trustpilot

I have had the worse experience ever

I have had the worse experience ever. My money was taken twice, after I complained the same garment was sent out again, of which, I refused to accept. This was well over a month ago. Whilst chasing the refund I was advised that they could see that I had refused the item a second time but would have to wait until it was receipted back in. I have made the observation that they know that I refused the second delivery made well over a week later and must insist on my refund. To date they just ignore my emails and I am still awaiting my refund. I buy regularly on line and have only experience shoddy service from this company only. I have retired item to other on line stores and have only had good experience and certainly never been charged twice with a garment sent out twice with over a week later. This seems to me like “ fast “ practice and should be frowned up. Please take heed when dealing with this company.

Ms · 19 April 2020