Romans Uxbridge reviews

★★★★★ 5/5

Trustpilot

Brilliant Property Management Team

I have been helped massively as a tenant through Romans Property Management Team, specifically Kimberley Garcia Jones. She has been incredibly helpful with getting me set up in my rental property, she has been easily contactable and has got any of my issues sorted very quickly and given me great updates through out which I am very grateful for.

Matt · 9 May 2022

★★★★★ 5/5

Trustpilot

Professional Service!

Scott from Romans Bristol was very knowledgeable, I had a great experience! Highly recommend!

Callum · 29 November 2021

★★★★★ 5/5

Trustpilot

Nathan Poulter was friendly and sold…

Nathan Poulter was friendly and sold the property well. He made us feel like we were already at home at the viewing. He has been helpful and professional through the whole process Thank you

Nicole · 18 April 2023

★★★★★ 5/5

Trustpilot

Good valuation. Proactive viewings.

I chose Romans Maidenhead because I felt that their valuations were more realistic and closer to market expectations. We then got to offer within 6-7 weeks which we thought was very good given the unpredictable market conditions. I found Warren, Peter and Jacob to be of good character, persistent in getting qualified viewings and demonstrating a clear understanding of the local property market. I would have no hesitation in engaging Romans again in the future.

David · 26 October 2023

★★★★★ 5/5

Google

I really appreciate you Zara,You have a good customer care.Finding a home was a nightmare for us but you made our life easier.With Romans,everything is easy.

Tracy · 24 September 2024

★★★★★ 5/5

Trustpilot

Thanks to Kimberley Garcia Jones

Staff always very efficient, conscientious and friendly. Today Kimberley Garcia Jones emailed me and attached pictures of some completed gardening work Romans organised. She didn't need to do this but it was very much appreciated by me that she did. The work was done quickly and to a high standard.

Party · 14 April 2023

★★★★★ 5/5

Google

From the first phone call, Jacob put me at ease. I had every faith my property would sell quickly at a good price. From open day to exchange, just over two months. I can totally recommend bennetts residential. Lisa is really lovely, calling weekly with updates, you're never left wondering about anything. The team couldn't have done more.

Alison · 31 August 2016

★★★★★ 5/5

Google

Was really happy to work with Romans High Wycombe. Exceptional service from Morgan and Stephanie. Great feedback at all stages of buying property until completion, my best recommendations.

Rashid · 22 August 2024

★★★★★ 1/5

Trustpilot

I am with another estate agent but this…

I am with another estate agent but this company Romans send me regular letters about my property sale now that it is on the market. They clearly scan the market. The latest letter says:Dear HomeownerSubject 1344Quick Question. Now that you have been on the market for 1344 hours with no buyer, are you feeling disheartened?Answer: if the answer is yes, then we need to talkPlease call me on 01895 812222 or drop me an email at his email address.SignedSM (I have not put his full name)Well let me tell you SM. If you were the last estate agent in the world I wouldn't use you because of your crass unprofessional letters that you send out.If you think you are a clever estate agent then think again because peeing a potential customer off is not very cleverSignedThe Homeowner

Steve · 12 June 2023

★★★★★ 5/5

Trustpilot

A quick note of appreciation

A quick note of appreciation for the quiet support that we have received from Donna-Marie Brant over several years as landlords. Problems are generally dealt with before we even know that there was a problem, and we are involved only when it is necessary. Many thanks, and long may this continue

...grateful · 9 March 2023

★★★★★ 5/5

Google

Myself and my friend Ellie shared our first experience off moving out. We managed to have a very helpful agent named Zara Younas who was very patient and kind. We are grateful for her help to getting us our property. Thank you :)

Holly · 20 October 2023

★★★★★ 1/5

Trustpilot

PLEASE BE CAREFUL if you are a tenant…

PLEASE BE CAREFUL if you are a tenant looking to rent with them.From the beginning they were underhanded and sneaky, trying to push you to buy insurance and force you onto their no deposit scheme and they make you feel like you have no choice and will lose out if you don’t agree.It’s shameful really and what they’re doing is ILLEGAL agencies are NOT allowed to pressure or force you onto any schemes or pay any extra fees. But of course they EARN COMMISSION from selling you insurance and the fees from the no deposit option go to them NOT the landlords. PLEASE do research on these schemes especially if you’re being pressured into one as unless you really can’t afford a standard deposit it’s a big SCAM and a literal waste of money.It’s shocking really that even senior staff including Charlotte the lettings manager will ACTIVELY LIE and pressure you as well. These guys don’t care about tenants only about fleecing you for as much money as possible.Someone should investigate them because these guys are clearly void of morals and desperate for a bit of extra cash and will apparently bend the law to get it.

James · 7 June 2023

★★★★★ 5/5

Trustpilot

Great communication

Great communication. Efficiency in answering the phone. Professionalism. I hadn't bought and sold for over 20 years and they guided me through every new step!

Pauline · 6 October 2024

★★★★★ 4/5

Trustpilot

Incredibly professional

Incredibly professional, very quick to respond to any queries and offered very helpful advice when asked for. Confusions were cleared up very quickly as well. Very dependable.

Will · 18 October 2023

★★★★★ 5/5

Trustpilot

We rent with Romans for few years now

We rent with Romans for few years now. They are helpfull and nice company. Ceri Evans did respond quickly to our emails, was happy to answer all questions and help with all repairs needed.

Robert · 1 May 2024

★★★★★ 5/5

Trustpilot

Lettings With Romans

Romans is definitely professional with estates! I specially would like to thank Taylor Hepworth for his knowledge of Lettings and for being very kind and patient with my all questions!

Cindy · 28 July 2023

★★★★★ 1/5

Trustpilot

Awful communication.

The communication from start to finish was appalling. I was not made aware when my offer was accepted that the company accepting my offer, did not physically own the property and that it would be very hard to get a mortgage, due to the term of ownership. I then applied for mortgages and learnt this when I had already gone through the motions. I had to endure three mortgage applications due to not being told first hand that Springmove did not physically own the property at point of offer acceptance. If this had been communicated early doors by Romans, I truly believe the whole purchase would have been less stressful and quicker.I ended up having to email the seller direct to also push things forward as no one at Romans seemed to want to pull their finger out and told myself that ‘i was too emotional’- great Customer service there. I would not recommend this estate agent to anyone.

Laura · 1 June 2023

★★★★★ 5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service! Great estate agents. Mark from the lettings side was excellent and made the move as easy as possible. Brilliant company!

Sarah · 18 November 2025

★★★★★ 5/5

Trustpilot

Katie at Sunningdale Office

Katie at Sunningdale OfficeGot excellent work ethos acts immediately with any queries you might have. Katie originally showed me around the property before I decided to rent and answered any questions I had .To sum Katie up she will do very well in the industry and in life because in general she's got the right attitude manners and politeness which very hard to encounter these days.Kind regards Andre

A.FORRESTER · 19 March 2024

★★★★★ 5/5

Trustpilot

Romans are great - highly recommended

Romans are great. I bought, let and am now selling through them and I’ve never been disappointed. Great, friendly and knowledgeable team. Special shout out to Alfie for all his help.

LAURA · 27 June 2023

★★★★★ 5/5

Trustpilot

Excellent service!

Excellent service! Chris and Dan especially have been fantastic throughout the process, very quick and clear communication and very accommodating to allow measurement visits etc. Would highly recommend to anyone!

HannahB · 9 July 2024

★★★★★ 1/5

Trustpilot

Unprofessional company

I have been asked for a reference which I was more than happy to provide in a timely manner but have literally been hounded by your company as if a close family member has died or there is a massive emergency. I received an email at 10pm on 25th May, 8.30am on 26th May (NOTE - NOT DURING WORKING HOURS).This was followed up by a phonecall at 8.27am, 8.58am (3 calls) and finally 10.05am on 26th May (while I am working and in meetings and had to answer to stop the incessant hounding).All chasing for a reference for the 22nd July 2023 which is 8 weeks away.This is an unacceptable way for your company to conduct reference requests and I seriously suggest you allow a reasonable amount of time before literally hounding people with non urgent requests. This is a completely unprofessional way to conduct a business.

MS · 26 May 2023

★★★★★ 4/5

Trustpilot

Lorraine Eivers was fantastic

Lorraine Eivers was fantastic! Quick replies and always keeping us updated, not sure what we would have done without her!

Kirsty · 15 March 2024

★★★★★ 1/5

Trustpilot

Romans Camberley - terrible

Romans Camberley - terribleArranged 4 viewings for Saturday morning (I live 60 miles away from the properties and communicated this when arranging). Speak to Romans Friday morning to confirm. Travel 60 miles Saturday morning to attend the viewings. Get a call 30 mins before to inform you that 3/4 properties are no longer available and 1 cannot be viewed due to unforeseen circumstances.Less offended by the 1 unforeseen (ill tenant, these things happen) more about the 3 other properties that mysteriously were no longer available within 24 hours - Romans could have told me this at any point on Friday. Avoid them if possible. I will steer clear of any property marketed by them. Judging by some of the other reviews on here, seems like a near miss.

Peter · 20 May 2023