Fine and Country reviews

★★★★★ 5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

★★★★★ 5/5

Google

Ildi was absolutely fantastic throughout the whole process of the purchase. Nothing was too much trouble and she acted as the perfect go between. She was so on top of every detail and spent countless hours chasing the relevant people when things were not proceeding at solicitor level. Could not recommend the company, especially Ildi, enough.

Oliver · 25 February 2025

★★★★★ 1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

★★★★★ 5/5

Google

Really pleased with the service - excellent from start to finish. Social Media focus was amazing as were the photo's. lldi worked extremely hard to get the sale through as quickly as possible. We would highly recommend Fine & Country.

Nigel · 22 December 2025

★★★★★ 5/5

Google

Completely on another level in comparison to other estate agencies. Fantastic highly professional, friendly team who go above and beyond to sell your property, this then continues right through to completion. Wouldn’t hesitate to recommend Jan, Ildi and the team. Thanks so much!

Jo · 12 August 2023

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 5/5

Google

Ildi Toth and her team at F&C were extremely helpful right throughout the process. They were always available on the phone and keep us up-to-date with any developments regarding the vendors. We would certainly recommend F&C to other prospective buyers :))

Edward · 16 April 2021

★★★★★ 5/5

Google

We have recently completed on the sale of our house. It is the second time we have used F&C to sell a property. Each sale has been handled expertly and with huge professionalism. From the marketing through to the last days before completion we could not fault the help and assistance received. It is so hard to find trustworthy and reliable selling agents so we cannot recommend highly enough.

Vanessa · 12 August 2023

★★★★★ 4/5

Google

Jan and Ildi were very professional from start to finish. Ildi communicated well and kept us informed and updated regularly. She was calm and committed throughout lengthy negotiations and extremely patient and kind. Would recommend.

Amanda · 11 August 2024

★★★★★ 5/5

Google

The team are very professional and dedicated in ensuring they understand our requirements in relation to selling our property. I feel very confident in their approach to protecting our privacy and obtaining the right buyer for the right price. This means they thoroughly scrutinise any prospective purchasers. Within only a very short period of time our house has been on the market, Jan has had to deal with someone providing a false address and someone else giving him instructions to pass onto prospective buyers. He has dealt with these people professionally and with our full support. Client,

J · 16 April 2022

★★★★★ 5/5

Google

Jan is currently acting on our behalf as a seller, and we have been very specific on our requirements. He and his team have been excellent so far and exceeding our expectations

Steve · 16 April 2022

★★★★★ 5/5

Google

Special thanks to Molly Thomas who was extremely helpful during the whole process of purchasing our property. Excellent communication throughout and a pleasure to deal with. Very professional, and would highly recommend to all family and friends if purchasing in the area. Best Regards, Mr and Mrs Melody.

Chris · 20 July 2023

★★★★★ 5/5

Google

We recently completed on the sale of property dealt with by the Stamford branch of Fine and Country. From start to finish we were so very impressed with their professionalism, quality, value and assistance. We achieved almost the complete asking price within 4 days of the property being marketed and we were so impressed and appreciative of all ild's hard work and support in processing the sale. It is so hard to find a reliable and ethical Estate agent therefore we would highly recommend and will choose them again.

Vanessa · 15 June 2021

★★★★★ 5/5

Google

We bought our dream home with Fine & Country, everyone in the office were so helpful and accommodating, although the vendors had a tight schedule and we were up in the county visiting for a short time and had only an hour or so to book viewings, Molly worked very hard to accommodate us, and we ended up very happy with everything they did for us

Clemmie · 14 December 2024

★★★★★ 5/5

Google

Highly recommended! We have sold two properties through F&C Rutland in the last 6 years, most recently in spring 2024. On both occasions their service was impressive. F&C know the market, are well connected, and are energetically proactive. As a result, there are fewer viewings by time-wasters, more viewings by genuine potential buyers, and the reassuring knowledge that you'll achieve a sale at the the property's full value. They're the best!

Phillip · 11 August 2024

★★★★★ 5/5

Google

Ildi and Jan have been an absolute pleasure to deal with. After our previous purchase fell through, we had lost faith in estate agents a bit, but Ildi in particular really went out of her way to get us additional information about our new house up front which helped make the purchase much faster and smoother than usual. We are so excited to move into our new home, thank you!

Martina · 11 August 2024

★★★★★ 5/5

Google

As a purchaser, dealing with all members of the T&C team in Stamford throughout the viewing, negotiating and pre-contract phases was a thoroughly professional experience. When a Grade II listed property is involved, there are likely to be wrinkles. Still, Jan, in particular, was a highly responsive conduit between the seller and us, ensuring matters were attended to correctly and timely. The sale and contracts are now exchanged, with both parties happy - the exact definition of a good negotiation outcome.

Carl · 12 August 2023

★★★★★ 5/5

Google

Jan and his team provided a professional service, with an excellent communication link between myself and the seller, throughout our property purchase. All of our requests for information were answered swiftly, no question was a problem and additional viewings were setup upon request. Thanks!

Stuart · 16 April 2022

★★★★★ 1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

★★★★★ 5/5

Google

We were very impressed by the professionalism of Jan and Ildi. They were confident from the outset in achieving a sale and we did so quickly enough to secure the sale of our new house. Their main strengths in our opinion were in marketing the property and in their determination to complete the sale once a buyer was secured.

Laurence · 16 April 2021

★★★★★ 1/5

Google

Absolutely disgusting attitude from Jan. Sent a genuine enquiry on one of their latest instructions only to be made to feel inadequate and being questioned beyond belief. Totally put off from buying through them and goes to show that an agent can actually influence a buyers decision. Avoid. Rude obnoxious and pompous.

James · 16 April 2022

★★★★★ 5/5

Google

Molly was fabulous throughout: professional, available, cheerful, good at her job and made things go smoothly and quickly. I would highly recommend buying a house with Molly working for you as the estate agent.

Andrew · 16 April 2022

★★★★★ 5/5

Google

Jan from Fine & Country did an excellent job for us in appraising our house for sale, they were punctual, dependable, well informed , with a well-balanced & reasoned opinion. It is also clear they have an excellent marketing approach to sales and getting results. They clearly positively differentiated themselves from other smaller local and large national market "doyens”. They also have their own central London showrooms and are a prestigious global band so a class act if I say so myself.

Nicholas · 16 April 2022

★★★★★ 5/5

Google

The photograph Fine and Country take of the front of your house will sell it, their trademark dusk lit up by sunset flatters every property and gets you viewings. They understand the market really well and will do what it takes to get the best price, networking, showing commitment, giving attention to detail. You really feel they're on your side with a personal service from people in the know. We would recommend them above every estate agent for buying and selling.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2021