Every review we hold for the Uddingston office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAVOID! AVOID! AVOID!
Awful experience with Residence. Property was on the market for two separate stints totalling best part of a year - only 3 or 4 viewings. When informed I was considering a different letting agent, they gave me two options (1) give them a third try with a lower asking price or (2) pay them a withdrawal fee. Either option was very bad.
I hoped they would be pragmatic and agree to go our separate ways with no fees… but, instead, their owner called me and doubled down on the withdrawal fee. They then refused to remove my ads from Rightmove, Zoopla, etc until the withdrawal fee was paid, preventing me from using a different agent - EXTORTION.
AVOID!!!
Donald · 21 December 2024
Agent replied · 25 December 2024
Mr Fisher.
Our office has had no dealings with you and will be reporting this as malicious spam.
★★★★★ 5/5
GoogleEveryone at Residence has provided a first class service. From Chris who done our lisiting and photos. To the girls in the office (Ellece and Rebecca) who kept us informed every step of the way. They went above and beyond to assist us even recommending how to set our home up for pictures (thanks Ellece!) Cannot recommend them highly enough.
Yvonne · 14 July 2025
Agent replied · 26 January 2026
Good afternoon Yvonne,
Thank you for your 5 star review. We have a great team and it's always nice to hear that they've been able to help.
★★★★★ 5/5
GoogleResidence Uddingston were extremely helpful in selling the property- can’t recommend them enough. Very easy to deal with and provided regular updates and were extremely efficient in dealing with the high amount of viewings. 5 ⭐️
Raymond · 12 January 2026
Agent replied · 26 January 2026
Good morning Mr Oneill,
Thank you for your kind review. We are delighted to have been able to help you and hopefully we can help you again in the future.
★★★★★ 4/5
GoogleHad dealings with Rebecca for the House Purchase, she was polite and efficient throughout, serving the best interest of purchaser & sellers impeccably. Big shout also for Ellece who over a number of months, sent me details and Home Reports for properties yours truly might be interesting in purchase. Very Happy to recommend to both House Buyers and Sellers.
Logan · 12 January 2026
Agent replied · 26 January 2026
Good afternoon Logan,
Thank you for your kind review. We are delighted that we were able to help you and we hope you enjoy your new home.
★★★★★ 5/5
GoogleWe first got in touch with Residence Estate Agents at the start of August and it has been the best experience we could have had being first time buyers. We have been dealing with Ellece who has been amazing with us both. Professional, friendly and also caring. She made our process a whole lot easier and we cant thank her enough! ❤️
Hayley · 28 October 2025
Agent replied · 26 January 2026
Good morning Hayley. Thank you for your kind review. We hope you enjoy your new home, and if there's anything we can help with, please let us know.
★★★★★ 1/5
GoogleNot very nice to deal with.
Have had a house sitting on the market for a long time, therefore offered a cash offer under the listing price as their client said they were desperate to sell. We were also told the house has been on and off the market. Were not interested in even telling their client my offer (said they will add to their notes) and pretended to have another offer on the table.
My offer was 40k below the offer over figure. If the house has had so many offers why is it still on market???
Carla · 26 February 2025
Agent replied · 20 May 2025
Good evening Carla.
I'm surprised and disappointed to read your review.
The property has been on the market for 12 weeks now, which is not a long time considering it came to the market just before Christmas. We've had 5 offers so far, albeit not yet at our client's expectations, but all offers have been above our asking price. As per our email to you, we have taken your offer to our clients, however as you have offered £100,000 below, please don't be surprised that our clients have said no.
★★★★★ 5/5
GoogleExcellent service from start to finish!
The team at Residence Estate Agents were incredibly friendly, helpful, and a pleasure to deal with. They sold my house within just one day of listing it on the market ! I would highly recommend them to anyone looking to sell or buy their home.
Steven · 28 October 2025
Agent replied · 26 January 2026
Thank you for your recent review Steven.
We are delighted the move went well and hope you enjoy your new home.
★★★★★ 5/5
GoogleWe’d definitely recommend Residence if you’re thinking about buying /selling your house . The whole team we were working with were so professional at all times . Special mention to Caroline , many thanks for all your support .
Pauline · 20 May 2024
Agent replied · 2 January 2024
Good afternoon Pauline,
Thank you for your kind review and recommendation. Our team work very hard and they greatly appreciate the recognition. We're delighted how well your sale went and thank you again for your business.
★★★★★ 5/5
GoogleStaff on the ball.
Arranged plenty viewings in the first few days with potential purchasers who were not timewasters.
House sold literally on first day.
Cannot fault the service provided.
Stuart · 15 March 2026
Agent replied · 15 April 2026
Good morning Stuart,
Thank you for your kind review, we apprciate your business and hope you enjoy your new home.
Kind regards
Andrew
★★★★★ 5/5
GoogleI bought and sold a house through Residence in Uddingston recently and I could not be any happier with the service I received from both Ellece and Rebecca. They were both very informative and their communication with me was outstanding. I felt very supported and reassured throughout the whole process and would 100% recommend. Thank you both again!
Emma · 25 March 2026
★★★★★ 5/5
GoogleBought my first home through Residence. They made it a really easy process throughout. They were all very helpful at each stage. Can’t fault them at all
Ryan · 15 March 2026
Agent replied · 15 April 2026
Good morning Ryan.
We hope you enjoy your new home and thank you for your kind review.
Kind regards
Andrew
★★★★★ 5/5
GoogleAbsolutely amazing service they sold my flat in Bothwell in 3 days and the process and assistance was first class start to finish
Brian · 15 March 2026
Agent replied · 15 April 2026
Good morning Brian,
We are delighted that your sale went so well and thank you for your kind review.
Kind regards
Andrew
★★★★★ 5/5
GoogleEllece at Residence was extremely professional and managed all communication in a timely and efficient manner. Even when we couldn’t get answers from solicitors, she chased up the parties involved and always got us the information we were looking for.
Mary · 29 September 2025
Agent replied · 26 January 2026
Good afternoon Mary Ann,
Thank you for your kind review. We are delighted to have been able to help you and hope you're enjoying your new home.
★★★★★ 5/5
GoogleCaroline managed the sale of our home. She was professional from start to finish and kept us informed all the way along the process. Highly recommend Caroline to all.
Elaine · 20 May 2024
Agent replied · 30 October 2023
Good morning Elaine,
Great to receive another recommendation and thank you for your kind comments.
★★★★★ 4/5
GoogleElice & Rebecca were very helpful and kept us up to date.
Martin · 12 January 2026
★★★★★ 5/5
GoogleThe service I received from Residence Estate agents was 100% from start to finish. I would definitely use them again
David · 15 March 2026
Agent replied · 15 April 2026
Good morning David,
Thank you for your kind review. We are delighted to have been able to help you.
kind regards
Andrew
★★★★★ 5/5
GoogleI bought my new house from Residence and they were really helpful, communicative and timely. I would recommend them for selling as they did a wonderful job on the advertising.
Ashley · 27 November 2025
Agent replied · 26 January 2026
Good afternoon Ashley,
Thank you so much for your kind review and we hope you enjoy your new home!
★★★★★ 5/5
GoogleMeant to post this before lockdown but no time, well no excuse now. Found Caroline extremely professional when we went to view a property and she impressed us both, we went on to hire her for our sale. Her experience stands out, something you don’t see enough in this profession. There is no problem she can’t help with and we sold within four weeks. Shout out to her helpful colleagues Wilma and Rebecca who should not be forgotten. Thanks guysPositiveResponsiveness, Professionalism
Anne · 25 August 2020
★★★★★ 5/5
GoogleI used Caroline from Residence to sell my house and she did so in an extremely professional manner. I was kept informed and up to date throughout the whole process. She took care of all the viewings and sold my house in no time above asking price. I wouldn’t dream of using anyone else in the future. Absolutely stress free selling.
Lesley · 20 May 2024
Agent replied · 30 October 2023
Good morning Lesley,
Thank you for your recent review. I really appreciate you taking the time to tell us how well Caroline and the team did and hopefully we can help you again in the future.
★★★★★ 5/5
GoogleVery professional and friendly experience dealing with Residence. Caroline was excellent from start to finish on both buying and selling. Her knowledge of the local property market is extensive and invaluable. Gary and Rebecca in the office provide a great service always keeping you up to date as the sale process progresses. Highly recommend using Caroline as your estate agent if buying or selling in the Lanarkshire area.
Marie · 7 June 2021
★★★★★ 5/5
GoogleCaroline sold our house and from start to finish was excellent and professional, within weeks it had sold and she went above and beyond for us, ended up being a friend for life and forever grateful to her and the team
Helen · 20 May 2024
Agent replied · 30 October 2023
Good morning Helen,
Thank you for your kind review. I'm delighted your sale went so well and I appreciate you sharing your experience with us.
★★★★★ 5/5
GoogleHad a great experience purchasing my first property with Residence. A big thank you to Gary who was very responsive, very helpful and made me feel at ease with the whole process. He was there to help from start to finish. Very nice guy with …
IFRO · 15 April 2022
★★★★★ 1/5
GoogleI would suggest that anyone looking to buy through Residence look carefully at the schedule and internet listing.
Our experience has been the most stressful of our lives. We are thousands out of …
Lyn · 15 April 2024
Agent replied · 30 October 2023
Mrs Downie,
As we have repeatedly suggested, the issue you have with the kitchen should be … More
★★★★★ 5/5
GoogleCaroline's the best, less than 12 days from our initial phone call to her we had offers galore. Great work, would highly recommend her and the team.
Daniel · 15 April 2022
Agent replied · 7 June 2023
Thank you for you kind review Daniel. Much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
