Trusted Agent profile

Fine and Country reviews

4.4

★★★★★ Great

31 reviews across 2 platforms

160 High Street, Uckfield TN22 1AT

Fine and Country's Uckfield office at 160 High Street is rated 4.4 out of 5 across 31 reviews on two platforms, including 26 Google reviews rated 4.9. The 5 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

26

Reviews on Google

This office

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Uckfield office, from every platform, shown as written. First names only.

5/5

Google

Freddie, Mandy, Katie and the team at the Uckfield branch of Fine and Country are outstanding. As a seller living 300 miles away from a property we inherited near Uckfield, they went the extra mile to make the process of selling as painless as possible. Marketing was done quickly and efficiently, a buyer was found within a couple of weeks and the property was sold within 9 weeks. Freddie and the team offered practical advice throughout the process in a calm, friendly and unflustered manner - what more could you ask!?

Polly · 16 April 2024

Agent replied · 13 June 2024

Thank you for your taking the time to leave a 5-star review of Fine and Country Uckfield! We're thrilled to hear that Freddie, Mandy, Katie, and the entire team went above and beyond to make the selling process of your inherited property as painless as possible, despite the distance. I'm pleased to learn that our effective and efficient marketing strategy helped to fine a purchaser in a timely fashion. Your kind words and recommendation mean the world to us. Furthermore, your thoughtful gift sent to the team was greatly appreciated. If you or anyone you know needs our assistance in the future, please don't hesitate to reach out. Thank you again for your fantastic review.

5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

5/5

Google

The team were fantastic in helping us to sell our house with their attention to detail, the constant feedback was first class. A great service from Katie, Mandy and Freddie was exceptional and once a buyer was found Katie and the team ensured the process was smooth and stress free, and we could not recommend Fine and Country enough.

Paul · 14 June 2023

Agent replied · 13 June 2024

We take pride in providing excellent service and ensuring that our customers receive the highest level of professionalism and expertise from our team. We're delighted that you had a positive experience with us and appreciate your recommendation to others. Thank you for choosing our company.

5/5

Google

Fine & Country have been fantastic from day one! Freddie, Katie, Rod and team have been friendly, helpful and knowledgeable supporting us with the quick turn around of our sale. Really appreciate how proactive they have been in supporting us to get this over the line. Can only recommend if you are looking to sell or buy!

Vanessa · 14 June 2023

Agent replied · 13 June 2024

It's truly wonderful to hear about your fantastic experience with Fine & Country! The fact that our Uckfield team have been friendly, helpful, and knowledgeable right from the start is a testament to the exceptional customer service we seek to deliver. It's great that Freddie, Katie, Rod, and the team have been proactive in supporting you throughout the sale process and ensuring a quick turnaround. Having a supportive and proactive team by your side can make a significant difference when it comes to getting things done efficiently. Your recommendation for Fine & Country as a top choice for selling or buying is a testament to their professionalism and dedication. Thank you for sharing your positive experience!

1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

5/5

Google

Fine & Country have been fantastic from day one! Freddie, Katie, Rod and team have been friendly, helpful and knowledgeable supporting us with the quick turn around of our sale. Really appreciate how proactive they have been in supporting us to get this over the line. Can only recommend if you are looking to sell or buy!

Vanessa · 14 April 2023

Agent replied · 25 April 2025

It's truly wonderful to hear about your fantastic experience with Fine & Country! The fact that our Uckfield team have been friendly, helpful, and knowledgeable right from the start is a testament to the exceptional customer service we seek to deliver. It's great that Freddie, Katie, Rod, and the team have been proactive in supporting you throughout the sale process and ensuring a quick turnaround. Having a supportive and proactive team by your side can make a significant difference when it comes to getting things done efficiently. Your recommendation for Fine & Country as a top choice for selling or buying is a testament to their professionalism and dedication. Thank you for sharing your positive experience!

5/5

Google

Emily, Declan and Freddie and the team in the Uckfield office were always professional and upbeat. The marketing and the sales presentation was exceptional. They remain engaged and focused and more importantly human to talk to. A could not recommend enough, a great team that sold my property promptly, professionally and with precision.

Mark · 14 June 2022

Agent replied · 13 June 2024

Thank you for your kind words and for taking the time to leave us a 5-star review. We're thrilled that we could provide you with a positive experience.

5/5

Google

It was a pleasure dealing with Fine & Country (Uckfield). I found the team honest, transparent and communicative during our buying process which is in contrast to many other local estate agents. Our purchase went through very smoothly, greatly aided by the team at F&C, in particular Freddie and Rod. Highly recommend.

Ben · 13 April 2024

5/5

Google

Freddie, Amanda and the team were incredibly helpful with our property search. Always kind, polite and showed a willingness to do their upmost in helping us to secure our property. They’re very transparent and good on the communications front. I would happily recommend them to anyone regarding their property search.

Arthur · 13 April 2024

5/5

Google

Fine & Country have been brilliant. Had a nightmare with first proposed buyers - not F&C's fault - and chain collapsed. Remarketed, 4 viewings right away, cash offer and all complete in 5 and a bit weeks! Fantastic! Staff have been brilliant. Amanda, Rod and Freddie chivvied things along at a pace. They were great. Thanks to them, we were able to secure our original purchase which we thought we had lost. Would recommend Fine and Country to anyone.

Bill · 16 April 2023

Agent replied · 13 June 2024

It's wonderful to hear about such a positive experience with Fine & Country. It's unfortunate that the first buyers didn't work out, but it's reassuring to know that the agency handled the situation well and quickly found new potential buyers. The fact that the transaction was completed in just over five weeks is impressive and speaks to the efficiency of the staff involved. The mention of Amanda, Rod, and Freddie highlights their dedication and proactive approach in ensuring a successful outcome. It's always great to have professionals who go the extra mile to secure a purchase that seemed lost. Based on this review, it's clear that Fine & Country is highly recommended for their exceptional service.

1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

5/5

Google

Thank you to the team for selling our property so quickly and professionally . Thank you to Rod for ensuring all went smoothly to completion.

Denise · 16 April 2023

Agent replied · 13 June 2024

We take pride in providing excellent service and ensuring that our customers have a seamless and professional sale experience. We're delighted that our team was able to meet your expectations and provide you with a smooth and successful sale. Thank you for choosing our company.

5/5

Google

Thank you to Amanda from Fine and Country. Helpfully trying to match my needs with their properties, with great understanding of what I was looking for. I'd certainly feel very positive about marketing a house with them.

Alison · 13 April 2024

5/5

Google

Many thanks to Rod and the team at Fine & Country. Not having moved in 50 years Rods guidance and knowledge was of great comfort and reassurance - thank you - Mrs P Ledger

Julian · 13 April 2024

4/5

Google

The house went on sale in September 2022 at a difficult time when the property market had started to turn. The initial marketing went out quickly, and the sale brochure was impressive, but this achieved limited success. Only one buyer showed any real interest. The buyer was demanding and just prior to exchange asked for a price reduction. The F&C team did well at this point and helped to keep the sale on track; we finally completed in June 2023. My thanks to all of the team at the Uckfield office - Freddie, Rod, and Mandy. They were always courteous and responsive, and managed to deal effectively with some difficult aspects of the sale negotiations.

Nicholas · 16 April 2024

1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

5/5

Google

We have just completed on our Sale in Crowhurst. It is the second time that we have used Fine & Country and would not hesitate to use them again. A first class service from professionals who understand the stress of the process and do what they can to make it a more pleasant experience. Our thanks to; Freddie, Rod, Katie, Samantha and the tenacious Amanda!

Jerry · 16 April 2024

5/5

Google

Thank you Fine & Country.we were very happy with your expertise in selling our country home. We appreciated your candid ,practical approach with all stages of the sale by all members of your staff.We particularly liked your approach of all your staff visiting the property in advance making it easy to describe & show prospective buyers around . Altogether a first class service .

Richard · 16 April 2024

5/5

Google

The team at Fine & Country did an excellent job for us, putting in lots of hard work selling our house and finding our new home. Well done to all and many thanks for all the effort you put in on our behalf.

Steve · 14 June 2023

Agent replied · 13 June 2024

Your feedback means a lot to us, and we're grateful for your 5-star review. Thank you for choosing our company and for your support.

5/5

Google

Positive: Professionalism, Quality, Responsiveness Such a fantastic team who delivered at every level. From the marketing material to the communication responsiveness to the sale process follow up, everything was top notch. Would highly recommend the Fine & Country Uckfield team.

Mickey · 14 June 2023

Agent replied · 13 June 2024

We take pride in providing excellent service and being transparent with our customers by being honest, helpful, and informative. We're delighted that our team met your expectations and thank you for choosing our company.

5/5

Google

The staff at the Uckfield branch of Fine & Country are splendid. Our recent move was not all plain sailing, but Freddie, Amanda and Emily certainly did all that they could to help and push things along when necessary. …

Eddie · 16 April 2023

Agent replied · 13 June 2024

Your satisfaction is our top priority, and we're honoured to have provided you with a team that went above and beyond to help push things along and deliver a positive outcome. Thank you for taking the time to leave us a 5-star review and for recommending our services to others.

5/5

Google

The entire team from Marketing to Sales / Viewing agents and completion have been very helpful throughout. Communication has been well timed, and have not been left wanting updates etc... professional set up and highly recommended!!

Martin · 16 April 2023

Agent replied · 13 June 2024

We take pride in providing excellent service and ensuring that our customers receive the highest level of professionalism and expertise from our team. We're delighted that you had a positive experience with us and appreciate your recommendation to others. Thank you for choosing our company.

5/5

Google

From start to finish, we experienced a first class service from all of the team at Fine & Country from marketing through to the sale of our house. Very helpful staff. thank you

Marcus · 16 April 2023

Agent replied · 13 June 2024

Your satisfaction is our top priority, and we're honoured to have provided you with first-class service and helpful assistance that met your needs. Thank you for taking the time to leave us a 5-star review and we hope you will for recommend our services to others.

5/5

Google

Really good communication throughout from Rod and Freddie which has resulted in a very quick and efficient purchase of our lovely home. Thank you.

Jane · 16 April 2023

Agent replied · 13 June 2024

We're thrilled to hear that our team provided good communication and facilitated a quick and efficient purchase for you. Thank you for your positive feedback and for choosing our company.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fine and Country's Google reviews

Questions about Fine and Country

How many reviews does Fine and Country have?

Fine and Country's Uckfield office has 31 reviews across two platforms: 26 on Google, 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fine and Country's rating?

Fine and Country is rated 4.4 out of 5 across all 31 reviews, and 4.9 out of 5 on Google from 26 reviews, checked 9 October 2026.

Where is Fine and Country's Uckfield office?

Fine and Country, 160 High Street, Uckfield TN22 1AT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.