Trusted Agent profile · Uckfield

Cubitt & West Uckfield reviews

4.7

★★★★★ Excellent

1,869 reviews across 3 platforms

178 High Street, Uckfield, TN22 1AU, TN22 1AU

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Cubitt & West's office in Uckfield, at 178 High Street, is rated 4.7 out of 5 across 1,869 reviews on three platforms, including 127 Google reviews rated 4.8.

Google logo

4.8 / 5

127

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,740

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Uckfield office, from every platform, shown as written. First names only.

5/5

Google

I am currently in the process of buying a property with Cubitt and West. It is an unexpected move due to sad circumstances but the team have been more than supportive. Fred was my first contact and was both professional and personable. He was able to answer my queries and organised more than one viewing in quick succession, displaying understanding for my situation and providing reassurance. So far, my experience with this company has been excellent!

Wendy · 25 June 2024

Agent replied · 23 October 2024

Afternoon Wendy, Thanks for your review. We're glad we've been able to support you through this difficult time, and we'll pass your kind words on to Fred. Best, Cubitt & West, Uckfield

5/5

Trustpilot

Thank you!

I can’t recommend Marc Steels highly enough. From our first interaction, he was incredibly professional and went out of his way to be helpful. He kept me informed at every stage and handled all the details with impressive efficiency. If you’re looking for a letting agent who actually delivers on their promises, Marc is your person.

Nadine · 26 February 2026

5/5

Trustpilot

Julie Bramble

My partner and I would like to give a big thank you to Julie Bramble in Cubitt and Wests Southsea branch for all the work she has put in on our recent home purchase. She always come back to us on queries when she’s been busy on the phone and always answered any questions we were unsure about. Julie has been amazing in her sales progressor role from start to finish. Thank you once again, Terry and Janet .

Terry · 19 April 2024

Agent replied · 23 December 2024

Hi Terry,Thank you for your kind review - we will pass this on to Julie! We're glad to have provided you with an excellent service.All the best, Cubitt & West

5/5

Trustpilot

Excellent

Where do we start, I guess with Paige White first, what a diamond she is, from the very moment we first met her, she was friendly helpful and most importantly honest. The place Paige took us too, she warned us go in with an open mind, as work was ongoing at the property but not ready yet. We went and while we went in with an open mind, it was difficult to see beyond. Paige said I will keep a close eye on the progress and update you. We went away more in hope than anything else. Within a week of that viewing Paige called us and said come back and see what has been done. Which we did and while it was not yet ready the transformation was amazing. Paige had been right along, We said yes to the property and Paige went out of her way to get the paperwork side of things moving. When dealing with the rest of the team in the Bognor branch of C & W they too were friendly and helpful. Inside a month we are in the property and a huge part of that was down to Paige White.

Bob · 30 March 2024

Agent replied · 23 December 2024

Dear Bob,Thank you for taking the time to leave such a detailed review. We're glad to hear about your positive experience with Paige and the rest of our Bognor branch team. It's wonderful to know that Paige's dedication and honesty made such a difference in helping you find the right home. We're always here for you every step of the way.Best wishes, Cubitt & West

5/5

Trustpilot

I don’t even know where to begin

I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!

LW · 21 July 2025

1/5

Trustpilot

Not professional

Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway. Viewing houses makes you busy and you can’t be expected to check your emails constantly. They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026. Not professional.

Malin · 1 September 2026

5/5

Trustpilot

I needed to secure a place as soon as…

I needed to secure a place as soon as possible and Dan made it possible for this to happen. He has been such a great help and always made sure I understood what was going on and happening at each stage within this process. I am happy to have been working with him and Cubitt & West and would genuinely recommend him and them to anyone in search of realtor services

Kofi · 2 August 2024

Agent replied · 23 December 2024

Hello Kofi,Thank you for your lovely review! We're thrilled to hear that Dan was able to assist you so effectively and ensure you were kept informed throughout the process. It's fantastic to know that you would recommend us to others.Best wishes,Cubitt & West

5/5

Trustpilot

Thank you Julie Bramble!

Julie Bramble has been an amazing help/ point of contact through my very recent property purchase. She has always gotten back to me on my numerous queries and was happy to talk me through the whole process. Julie was excellent at helping to soothe any anxieties or panics around the different steps of buying a property and I really felt like she was in my corner - calling and chasing up on my enquiries. Thanks Julie!

Chloe · 23 April 2024

Agent replied · 23 December 2024

Hi Chloe,Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Julie.Many thanks, Cubitt & West

5/5

Trustpilot

First house purchase

My partner and I have just exchanged on our first house. Whilst the process can feel frustrating and long at times, I cannot thank and recommend Julie enough for always being so attentive and quick to respond and chase for any questions or queries we had. If it wasn't for her, I don't believe we would have been able to exchange within 12 weeks of the offer being made. Huge thank you for being so helpful, it definitely made a difference.

Bella · 31 January 2024

Agent replied · 23 December 2024

Hi Bella,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Julie, has been and how attentive she's been throughout and how much of difference her support has made in buying your first home.Best wishes,Cubitt & West.

5/5

Trustpilot

Dan Nouari, class act

I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan

Steve · 31 January 2024

Agent replied · 23 December 2024

Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.

5/5

Google

The whole team at C&W Uckfield were excellent in guiding us through the sales process - with good humour, solid local knowledge, and sound advice. Thank you Richard, Rose, Chris and Jemma

Richard · 20 November 2025

Agent replied · 8 January 2026

Good afternoon, Thank you for highlighting our team’s guidance and support throughout your sales process. Your review is greatly appreciated, and the team will be delighted to hear your feedback. Best regards, Cubitt & West, Uckfield

5/5

Google

C&W were the agent for our purchase. From the outset they were professional, efficient and had excellent communication. Particular thanks go to Richard Sweet-Escott, Garry Wheeler and Chris Bignell. Richard and Chris in the Uckfield branch were brilliant to work with and got our purchase through a few bumps. Garry, the C&W Sales Progressor, kept our purchase on track, kept me informed at every stage and went above and beyond with keeping all party's lines of communication open, organised and efficient. I would use C&W myself for any future sales.

Holly · 10 November 2025

Agent replied · 22 November 2025

Good afternoon, Thank you so much for your 5* review. We're delighted to hear that your experience with our Uckfield branch, was such a positive one. Richard, Garry, Chris and the team, will be especially pleased to know your comments. We appreciate your recommendation. Best wishes Cubitt & West of Uckfield

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Google

My partner has spoken to all of the staff during her prolonged property search and speaks very highly of Kelly, Jemma and Dan for their helpfulness and patience. Thank you for making what has been a tiresome exercise more joyful.

Peter · 10 September 2026

Agent replied · 10 October 2026

Thank you for your wonderful feedback, Peter. We are delighted to hear about your positive experience with Kelly, Jemma, and Dan at Cubitt & West Uckfield. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5022

5/5

Trustpilot

Great job guys

we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.

Mr · 1 December 2023

Agent replied · 23 December 2024

Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.

5/5

Trustpilot

I wanted to extend my thanks to Sharon…

I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.

Emma · 2 June 2024

Agent replied · 23 December 2024

Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

I had the pleasure of meeting Kelly, Jemma, Dan, Kai and Julie at the Cubitt snd West office in Uckfield. They were all extremely pleasant, knowledgeable and most importantly friendly and accommodating. I couldn’t recommend the team there enough!!!

Patricia · 10 September 2026

Agent replied · 10 October 2026

Your positive review and experience with our team at Cubitt & West Uckfield is greatly appreciated. Thank you for your kind words Patricia! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5022

5/5

Trustpilot

Quick and stress free sale

We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.

Marian · 11 November 2023

Agent replied · 23 December 2024

Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.

5/5

Google

Incredibly helpful estate agents, highly recommended! The team at Cubitt & West Uckfield have been fantastic from start to finish. Richard, Rose, Chris and Jemma, have all been so friendly, approachable, and knowledgeable. Nothing was ever too much trouble, and they were always happy to answer questions and guide us through each step of the buying process. Their understanding of the local area and housing market was excellent, and their advice really helped us feel confident in our decisions. It was such a relief to deal with people who genuinely cared about finding the right home for us, not just making a sale. My partner and I are so grateful for all their help and support in our property search, they made what could have been a stressful experience so much smoother and more enjoyable. I’d definitely recommend Cubitt & West Uckfield to anyone buying or selling in the area!

Mark · 15 October 2025

Agent replied · 22 October 2025

Good afternoon, Thank you so much for your kind words. We’re absolutely thrilled to hear that your experience with our Uckfield team was such a positive one. Richard, Rose, Chris and Jemma will be delighted to know their friendly and knowledgeable support made a real difference throughout your buying journey. It means a great deal to us that you felt genuinely cared for and confident in your decisions, we always strive to put our clients first and make the process as smooth and enjoyable as possible. Wishing you all the very best in your new home, and thank you again for your recommendation! Warm regards, Cubitt & West Uckfield Branch

5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Execellent service at the redhill…

Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.

Wes · 20 January 2026

5/5

Trustpilot

Cubitt and west east grinstead

I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker

Customer · 14 October 2023

Agent replied · 23 December 2024

Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

Professional and friendly

Abbie has been very professional and helpful right from the start. She is very clear and succinct in her communications (unlike other Estate Agents!) which means precious time is not lost...after all we are all busy these days. She is also very friendly and down to earth. The process of finding tenants and settling them in has been relatively painless!

Customer · 31 October 2024

Agent replied · 23 December 2024

Good afternoon,Thank you so much for your kind review, it's greatly appreciated. We're delighted to hear that Abbie's clear and succinct communication made the process of finding and settling tenants a smooth experience for you. Your kind words mean a lot to us.Best wishes, Cubitt & West

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