Every review we hold for the Uckfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe personal care and attention to our…
The personal care and attention to our wishes were exemplary, every effort was made make to what was a very daunting decision to sell our much loved home so much easier on our mental stress. After a great deal of consideration about what we had as a home we decided to withdrawal our home from sale, Maddison at Cubitt & West was very understanding and showed great empathy in our decision. I can honestly say that my wife and I received true customer care and understanding from Maddison and her colleague (her name escapes me, sorry)
Mr · 27 July 2023
Agent replied · 23 December 2024
Hi Charles,Thank you for leaving a review! It's brilliant to hear how positive your experience has been and how the team have made every effort to reassure you about your decision to sell your home and how supportive Maddison was when you decided to withdraw from the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent
Thank you Zoey and Julie for everything you have done. Absolutely amazing, always so helpful and great communication. Couldn't be happier with all their hard work.
Alison · 22 December 2023
Agent replied · 23 December 2024
Hi Alison,Thank you for leaving a review! It's great to hear how positive your experience with our agents, Julie and Zoey, has been and how helpful they were throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotMarcus Farrow has been a pleasure to…
Marcus Farrow has been a pleasure to deal with from start to finish. Professional service throughout and made a stressful experience pass by with ease in the end. I would highly recommend either letting out your property or finding one through him.
Matt · 23 August 2022
Agent replied · 23 December 2024
Good morning Matt,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Marcus- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt and West Uckfield
Cubitt and West UckfieldAlthough we didn’t buy a property through this company in the end, they were so helpful with arranging viewings and negotiating for us. Unfortunately the house we wanted was taken off the market by the vendor so it was not to be. Jordan in particular was a great help to us. Nothing was too much trouble. A great employee. Would recommend this branch of the estate agents without hesitation.
Juliet · 2 February 2024
Agent replied · 23 December 2024
Hi Juliet,Thank you for leaving a review! It's great to hear that although you didn't end up buying through us, you still found your experience to be positive and that you found our team, and particularly Jordan, to be a great help throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotVery happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
Jamal · 16 September 2025
★★★★★ 5/5
TrustpilotProfessional service
Thank you all for keeping us fully informed during the sales process. A great result, thanks to Kevin, John and Caroline.
G · 28 March 2024
Agent replied · 23 December 2024
Hello,Thank you for your positive review! We're glad to hear that Kevin, John, and Caroline kept you fully informed and achieved a great result for you. We appreciate your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt & West Uckfield
My mum decided it was time to move home near to me so asked if I could phone Cubitt & West. Richard Sweet-Escott answered the call and came to give mum a valuation. What a lovely man! We felt very comfortable speaking with Richard and knew we had made the right choice of estate agent. He was very professional and extremely helpful and answered all our questions positively. We had full trust in him. Had plenty of viewings and am pleased to say my mum has now settled into her new home. We would highly recommend Cubitt & West in Uckfield and Richard! Would just add Charlotte and rest of team also amazing. Well done you should be proud of yourselves
Elayne · 12 July 2023
Agent replied · 23 December 2024
Hi Elayne,Thank you for leaving a review! It's wonderful to hear how positive your experience with our team in Uckfield has been, and particularly how comfortable Richard made yourself and your mum feel throughout the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSarah is highly professional
Sarah is highly professional, knowledgeable, someone you can trust to help you when any issues arise, always has a cheerful disposition and the main reason we didn't try any other estate agents.
Ian · 11 July 2023
Agent replied · 23 December 2024
Hi Ian,Thank you for leaving a review! It's great to hear how positive your experience with Sarah has been and how much you've been able to trust her to help you throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThe team at Fiveways were all amazing!
The team at Fiveways were all brilliant! From Jasmine who showed my house and took me around others and was always like sunshine, and Ebba and Jess and the team in the five ways office who were always positive and lovely and very helpful, to Garry who kept me calm and so well informed about was was happening the chain! Thank you all so much for making such an intensely stressful time manageable!
Sue · 2 September 2022
★★★★★ 5/5
TrustpilotI would Highly recommended cubbitt and…
I would Highly recommended cubbitt and West, friendly staff and I can’t thank them for all their hard work after failing trying to sell my property with a previous estate agent being on the market for 16weeks and as soon as we signed up with Cubitt and West 2weeks later they found a buyer for that i will be forever grateful ❤️ so thank you very much in my eyes you are the best estate agent . *****
MJ · 25 August 2023
Agent replied · 23 December 2024
Hi MJ,Thank you for leaving a review! It's great to hear that you'd recommend our agents and how quickly they were able to find a buyer for your property after trying with another agent previously.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotJulie Bramble has been fantastic during…
Julie Bramble has been fantastic during the whole sale process and has kept in regular contact throughout, thank you
Gary · 20 April 2024
Agent replied · 23 December 2024
Hello Gary,Thank you for leaving us your feedback, we're delighted to hear that Julie has provided you with an excellent service.All the best, Cubitt & West
★★★★★ 5/5
GoogleFred went above and beyond to assist me with my viewing. An absolute star and very professional.
Teresa · 26 May 2024
Agent replied · 23 October 2024
Hi Teresa,
Thank you for your kind review - we will pass this on to the team! It's great to hear how fantastic our staff member has been throughout your experience.
Thanks again, Cubitt & West
★★★★★ 5/5
TrustpilotDaniel Nouari.
Daniel Nouari was quick to get back in contact with us and the process went through very quickly with his support. We have not rented a property in a long time and where insure on some things but he was happy to answer my many questions. Very positive and easy to talk with.
Sean · 8 March 2024
★★★★★ 5/5
TrustpilotPerfection
Everything was explained in detail with excellent service from the sales team, in particular Julie Bramble, Snr Sales Progressor from the North End branch. Everyone was always polite and courteous and extremely friendly and welcoming. Perfect service throughout.
Dawn · 27 November 2022
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth North End office of Cubitt & West, and in particular our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent Service
My wife and I recently used the services of Cubitt & West to get a house . Becky Darby and the team were incredibly helpful and went the extra mile to make sure we got the best deal. They were knowledgeable, patient and very understanding of our needs. We would highly recommend Cubitt & West to anyone looking for an estate agency that really cares about their clients.
Serumun · 3 February 2023
★★★★★ 1/5
TrustpilotUtter Hell and starving kids.
Moved in and had a few snags on the electrics not working. Nothing has been done since February.Not even had a working over for the last 6 weeks.Cigarette butts found in dishwasher after an apparent professional clean which I'm yet to see the invoices for.Not one call has been made to update me, no letter, nothing.Very poor attitude once you've moved in from a tenants point. I have kids, I'm a single dad and these monsters left us without the ability to cool for 6 weeks. They didn't care.If you want dirty cupboards, disgusting dishwashers and zero service and the them to try and up the rent every year as standard (say no to that and they go away) then Cubit and West are your people.Landlords avoid them. Disgusting service, dirty properties and stealing your deposit is standard.
Brett · 8 June 2023
Agent replied · 23 December 2024
Dear Brett Thank you for taking the time to leave us your review and we are very sorry to learn that you have been unhappy with the service that you have received. Your concerns are currently being investigated by our Customer Support department in accordance with our complaints procedure. Please be assured that customer service is of the utmost importance to us and we very much hope to be able to resolve your concerns to your satisfaction. Kind regardsArun Estates
★★★★★ 5/5
TrustpilotThank you, Julie
I am extremely grateful to Julie at Southsea for the hard work she put in to get our Sale and Purchase concluded. There were a number of difficult moments, but throughout everything Julie remained calm and communicated with me at all times.
Sharon · 9 June 2022
Agent replied · 23 December 2024
Good afternoon Sharon,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotImpressed so far.
Steve at the Horley branch welcomed me and proceeded to ask many questions as to what type of property i am searching for, my wants , my needs ,likes and dislikes in order to establish availability of suitable properties. With a selection made and viewing times agreed there was no fuss at all. I would add the level of communication around the viewings both prior and post was excellent and my feeling so far is the branch is managed in a very professional manner.
Steve · 5 June 2023
Agent replied · 23 December 2024
Hi Steve,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been and particularly how welcoming Steve was to you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service provided by all the team, especially Abbey, who maintained contact by phone and emails throughout. As a landlord, the importance of good communication with agents is paramount, to which I received by the bucket load! Would highly recommend.
Mark · 24 October 2021
Agent replied · 23 December 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotMoving home
I've just moved into my new home and the whole experience was made so much easier because of a lovely team who were positive helpful and cheerful. Thank you Robin, Maddison, Nicola and Julie!Definitely would recommend them
V · 11 December 2022
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words about Robin, Maddie & Nicola at Cubitt & West, Waterlooville office and also Julie, our Senior Sales Progressor! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWell what can I say apart from what an…
Well what can I say apart from what an amazing team at cubitt and west waterlooville, Maddison Nicola and robin all so polite helpful and always doing everything to make sure that the sale of our house sold, glad to say they achieved this in a week & half now that’s just amazing, can’t thank the team enough and now looking forward for them to find my new home, Highly recommend this estate agent to anyone that wants to sell there home
Steven · 18 May 2023
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotSamara has been so helpful throughout…
Samara has been so helpful throughout the process of selling. A very professional approach but very friendly, which I really appreciated and felt able to approach Samara on any query.Thank you Samara for the help and support.
Soulla · 4 December 2022
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words abour Samara from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotDan has been absolutely amazing with…
Dan has been absolutely amazing with helping me find a rental property. He is easily contactable and very accommodating around my work schedule when booking viewings - I couldn’t recommend more!
Ellie · 13 June 2023
Agent replied · 23 December 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotSelling Family Home
Big shout out to Jordan at the Uckfield Branch. Have recently sold a family home which was extremely upsetting & emotional - end of an era. Jordan showed great empathy, dealing with the selling of the property professionally but also with great sensitivity. Jordan, Fred & Rich I highly recommend you. Thank you
Janey · 13 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
