Trusted Agent profile
★★★★★
59 reviews across 2 platforms
128 High Street, Whitton, Twickenham TW2 7LL
Milestone Residential's Twickenham office at 128 High Street is rated 4.8 out of 5 across 59 reviews on two platforms, including 58 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
5/5
GoogleSincere thanks to Ian and Nick for their advice, guidance and in the end, their professional resilience as the sale of our house finally completed ! At all times in this protracted process, they worked hard to keep all parties on track , always responded swiftly to phone queries and emails, and offered a personal and highly professional service . I would recommend this estate agents .
5/5
GoogleIt has been a pleasure dealing with the team at Milestone Residential, Whitton in the sale of a house. They have good local knowledge and a presence on the high street. Ian was our primary contact who offered good advice and kept us well informed of progress. They have a good system in place to text details of viewings and they work well as a team so we felt well looked after whether we spoke to Nicole, Ian or Nick.
5/5
GoogleI have been extremely impressed by Milestones, who sold a house for us very recently. Their market knowledge is excellent, and they were quickly able to secure a great buyer for us. They are friendly and helpful, and kept us informed at every step throughout the process. Thank you Nick and all the team. I would 100% recommend Milestones in Whitton to anyone who is looking to sell a property.
5/5
GoogleWe booked a couple of viewings with the Whitton team and very quickly decided to put an offer on a property, despite not having our house on the market. Nick, Emilie and Ian aided us in getting to market very quickly and within a few days had secured 2 offers - one of which we proceeded with. In the past we've had very mixed to poor experience with estate agents but Milestones has been a pleasure to work with. Genial, professional and good natured in every interaction. Hard recommend.
5/5
GoogleWe were purchasing a house where Milestone (Whitton), were the agent for the place we were looking to buy. It was a great experience with them specially Nick Futter, who was excellent during the initial process, in the middle, where we thought, the sale was going to fall through and contacted Nick. Nick then his great communication skills, got the ball rolling again and we exchanged 3 weeks later.. Even on the completion day, there was some delay with our completion (purchase) and once again I contacted Nick Futter, who helped again. Thanks Nick and the team...
5/5
GoogleEmilie is superb. She isn't like how you would assume an estate agent to be. She doesn't over sell, is super easy to talk to and doesn't sugar coat things. As she is honest, you buy into her and trust what she says, which I think is critical during a stressful sale process. You can have a laugh with her and she is efficient. No emails are left unreplied. Couldn't recommend higher.
5/5
GoogleNick and the team at Milestone in Whitton are second to none. They go far beyond anything that I could have hoped for and have helped us so tremendously. Always spot on with the valuations, always excellent in the care they give, outstanding communication which truly helps and they go the extra mile. They really do take the stress out of selling and buying a property, you feel safe with them leading the way. Overall, they are an exceptional team of people that I heartily recommend to anyone wishing to sell their property. They are a team of people worthy of your trustPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOurs has been a particularly frustrating house sale but finally has now be completed,Throughout the whole selling process Nick and his brilliant team have been truly amazing ,nothing is too much trouble every viewing we had was very well organised and the feedback from said team was very informative and gave us great confidence that we had chosen the correct agents . In the final stages of exchange all the team were on the ball and kept us well informed as to the progress and let us know if we needed to make phone calls to solicitors etc , The information pack that was given on exchange was very useful as well . To end my review we have found Milestone Residential to be the best estate agents in whitton they offer a fair and positive house valuation with a fair fee to match ,I cannot recommend them more highly and would let them sell a house of mine without blinking , Chris Grimes
5/5
GoogleThanks to Ian, Nick and especially Nicole (who had to put up with our badgering) for their great service. A lengthy sale process owing to people dropping out of the chain, but they kept everything on track and got us through to a very successful conclusion.
5/5
GoogleWe recently sold our house through Milestone. The process was, at times, challenging but Emilie, Nick and Ian were absolutely fantastic. We cannot recommend them highly enough and what they don't know about the local housing market probably isn't worth knowing anyway. They are always contactable and, Emilie, we will forever be grateful for your tenacity and reassuring presence.
5/5
GoogleWe recently purchased a property through Milestones in Whitton. The process was very smooth and the communication between Nick was excellent. We had an extremely positive experience and would recommend and be happy to go via Milestones in the future. Thank you!
5/5
GoogleWe recently moved and Milestone Residential in Whitton managed our sale and purchase. They were so supportive and helpful during the process. Emilie in particular went above and beyond to keep thinks moving along and kept us constantly updated. Nick, Ian and Emilie were a pleasure to deal with and I would highly recommend them!
5/5
GoogleThe team were great. Nick, Ian & Emily kept the focus on our sale even when we had some difficult moments. We sold to a wonderful buyer with their help. I would highly recommend them. We couldn’t have done it without their professionalism and support. Really pleased we choose them to manage our sale.
5/5
GoogleIncredible experience buying a house through Milestone Whitton - John and the team are the friendliest and most honest estate agents I’ve ever encountered - any you never hear that! Great service, instant responses to everything we needed and a kind and human team to boot. We’ll most certainly be using Milestone in future, no question. They made buying a house so much less stressful!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMilestone Residential has just sold my property in Whitton. It was an absolute pleasure dealing with the Milestone team. Both Nick and Ian were so professional and responsive throughout the sales process. They provided guidiance when things got tricky and went above and beyond to support. I have no hesitation in recommending Milestone!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe've just completed a purchase through Milestones, it was such a great experience. Nothing was too much trouble, Nick was always happy to help with any questions we had, responsive and friendly. We would recommend Milestones to our friends and family, and if we ever decide to move again we won't hesitate to use them again.PositiveResponsiveness, Professionalism
5/5
GoogleWe bought our house through Milestones. It took us long time due to complications in the sale but Nick and Ian were brilliant. They were very responsive and supported us throughout the 6 month long process. We are very pleased with their service. Very professional and extremely helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant service from the team at Milestones Whitton. Great attention to detail that other agents lack. I asked the team if there was anything I should do to the property prior to marketing, and they pointed out a few quick fixes that would make the property more presentable to a potential buyer. They also advised on the best approach for negotiation on my onward purchase. I have no hesitation in recommending Milestones for your sale.
5/5
GoogleWe recently used Milestone’s and are really pleased with the service and knowledge the team and especially Emilie brought to our moving experience. Milestones seem to have the majority of houses on the market in Whitton which definitely …
5/5
GoogleMilestone's are simply the best in Whitton. We bought and sold through them and they were brilliant. Honest (not something I can say about other agents in the area) great with communication and extremely proactive in moving the process along. I can't recommend Nick, Ian and Emily enough!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought our home through Milesones. Ian was exceptionally helpful and always available to assist with any questions, promptly liaising with the vendor. He kept us informed throughout the process. Every detail was managed impeccably, from …
5/5
GoogleI've recently bought a house through Milestone's and found them very helpful.They were very responsive in any communication and when I needed to the view the property again John was very accommodating in arranging times available.I didn't feel hassled to buy like some agent do and feel comfortable recommending them.PositiveResponsiveness
5/5
GoogleJohn, Nick and Ian were fantastically helpful and professional when I sold my late parents' house through them. A sad time, made all the easier thanks to them. (I rarely write reviews - and certainly never imagined doing so for an estate agent!) They also provided welcome recommendations for a solicitor and clearance firm.
5/5
GoogleOur experience during the buying process of our home in Whitton was seamless. The attentiveness of the staff, the response rate and knowledge was first class. Highly recommend this estate agent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Milestone Residential's Twickenham office has 59 reviews across two platforms: 58 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Milestone Residential is rated 4.8 out of 5 across all 59 reviews, and 4.8 out of 5 on Google from 58 reviews, checked 9 October 2026.
Milestone Residential, 128 High Street, Whitton, Twickenham TW2 7LL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
