Trusted Agent profile · Truro
★★★★★
515 reviews across 2 platforms
45 Lemon Street, Truro, TR1 2NS, TR1 2NS
Jackson-Stops Cornwall's office in Truro, at 45 Lemon Street, is rated 4.7 out of 5 across 515 reviews on two platforms, including 45 Google reviews rated 4.8.
Every review we hold for the Truro office, from every platform, shown as written. First names only.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleJackson-Stops were very helpful with my house purchase, which went through with no real problems.
Dear Paul, thank you for leaving a review for us and we're pleased to have been helpful in the purchase of your home. Best wishes from the whole team here at Jackson-Stops Truro.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
5/5
GoogleJackson-Stops sold our house and were helpful and supportive during the whole process
Dear Anne, thanks for taking the time to leave a positive review for us. Best wishes from the whole team here at Jackson-Stops Truro.
2/5
Googleexcellent service with no stone unturned. Extremely polite staff and very helpful
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleGeorge has provided us with an excellent service during the purchase of our property. He has been extremely helpful in all aspects especially acting as mediator between vendors and purchasers. I would highly recommend using Jackson Stops Truro to anyone purchasing or selling a property.
5/5
GoogleEfficient, friendly and good at keeping in contact and communicating progress
Dear Roy, thank you for taking the time to leave a review for us. Best wishes from the team here at Jackson-Stops Truro.
5/5
GoogleI had the pleasure of working with George Hill, who was very helpful in finding the right property for me and helping me through the whole process. I would gladly recommended him and the rest of the team at Jackson-Stops to friends and relatives.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
GoogleGeorge - Thank you very much for your help, time and professionalism! It has been a pleasure dealing with you and you have made this whole process so much easier. I will be happy to recommend you and your team.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleI have no hesitation recommending Lucy Maltby at Jackson Stops who acted with true professionalism and diligence throughout, and played an important role in helping the sale go through.
5/5
GoogleWe are happy to recommend Jackson Stops, having recently sold our house. Thank you, George, for your tireless work, resulting in a successful conclusion, and to the whole team for your caring professionalism.
4/5
GoogleAlthough it took longer than expected (due to a time waster) we found Lucy and Ben professional, friendly and helpful.PositiveResponsiveness, Professionalism
5/5
GoogleGreat job done! Congratulations to the Jackson-Stops team.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleRating only, no written review.
Dear Jolene, thank you for your five star review of Jackson-Stops Cornwall.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
