Every review we hold for the Trafford office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
Femi Β· 9 March 2018
β
β
β
β
β
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now π
Mick Β· 26 July 2022
β
β
β
β
β
5/5
TrustpilotI rent from Reedsrains in Ashton underβ¦
I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.
Rebecca Β· 16 October 2018
β
β
β
β
β
4/5
TrustpilotWith a review I left the other day refβ¦
With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you
Terry Β· 12 November 2021
β
β
β
β
β
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
Steven Β· 30 July 2024
β
β
β
β
β
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
James Β· 18 October 2017
β
β
β
β
β
1/5
TrustpilotNothing will get fixed π
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
Brad Β· 29 June 2020
β
β
β
β
β
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Mr Β· 27 May 2021
Agent replied Β· 23 October 2024
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
β
β
β
β
β
2/5
TrustpilotEasy sale, very poor aftersales.
The actual sale of the property was straight forward and they were paid promptly however trying to get my promised cashback was like getting blood from a stone.Had to go to their office and refuse to leave untill it was sorted in order to get resolution.
Customer Β· 1 February 2019
β
β
β
β
β
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
Anisa Β· 3 August 2021
β
β
β
β
β
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
Maureen Β· 6 November 2018
β
β
β
β
β
1/5
TrustpilotYou may believe itβs being dealt withβ¦
You may believe itβs being dealt with internally but thatβs not the case Iβm still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
Daniel Β· 4 July 2021
β
β
β
β
β
5/5
TrustpilotEveryone very helpfulβ¦
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
Mrs Β· 23 August 2023
β
β
β
β
β
5/5
TrustpilotReally helpful and guided us throughβ¦
Really helpful and guided us through the process and always there to help answer questions and give advice.
SIMON Β· 6 September 2023
β
β
β
β
β
1/5
TrustpilotFull of idiots
Rented a bungalow in January 2016...Nothing but problems from the get go. Issues with damp in the house constantly enquired about, builder even recommended certain repairs that were never done. Deposit protection certificate never provided. Speaking to several different people that completely fail to communicate! Absolutely ridiculous.
Customer Β· 21 October 2016
β
β
β
β
β
5/5
TrustpilotFantastic team.
Fantastic team you all played a part and were all fabulous. Thank you so much X.Pauline & Mick
Mick Β· 29 August 2023
β
β
β
β
β
5/5
Trustpilotthank you
thank you :)
Andy Β· 14 October 2026
β
β
β
β
β
1/5
TrustpilotAvoid the Rawtenstall Branch at all costs
Avoid the Rawtenstall Branch like the plague. Both Sales and Lettings staff are incompetent liars. The stress and losses we have incurred are off the charts. Would be minus stars if that was an option.
Carol Β· 20 October 2021
β
β
β
β
β
5/5
TrustpilotExceptionally helpful agent!
We found Reeds Rains of Grimsby exceptionally helpful in buying a property in the area - thanks mainly to help from Sophie, who opted to 'prod' solicitors into action at one or two points. Full marks!
James Β· 27 July 2021
β
β
β
β
β
5/5
TrustpilotExcellent Service
They had viewings lined up straight away and several offers within a week, some over the asking price. Thanks.
Amanda Β· 5 July 2023
β
β
β
β
β
5/5
TrustpilotReeds Rains have kept us up to date atβ¦
Reeds Rains have kept us up to date at all times and have been very Knowledgeable and informative. I would highly recommend!!
SARAH Β· 5 April 2023
β
β
β
β
β
5/5
TrustpilotGreat customer service
Alison worked really hard to sell our house for us, she was great at communication and always upbeat and positive. Even better she got us the asking price! Great service, wouldnβt hesitate to recommend them.
Julie Β· 26 August 2021
β
β
β
β
β
4/5
TrustpilotExceptional stuff
Manuel Β· 3 October 2026
β
β
β
β
β
5/5
TrustpilotVery efficient letting agents
As a first-time landlord, l can highly recommend Reeds Rains as a letting agency. The staff were, without exception, friendly, professional and reassuring. I have full confidence in their managed service.
Debra Β· 16 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.