5/5
GoogleKnight Frank in Wapping have been very helpful and kind with me all the time. I am very grateful to them.
Agent replied · 24 October 2024
Thank you Pablo, its been a pleasure helping you move to the UK and into your new home. Sam
Trusted Agent profile · Tower Hamlets
Knight Frank Wapping Sales reviews in Tower Hamlets
★★★★★
1,693 reviews across 2 platforms
1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH
Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.8 out of 5 across 1,693 reviews on two platforms, including 179 Google reviews rated 4.8.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Google5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
Agent replied · 26 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
5/5
TrustpilotAlways great service by Catrin Baker
Agent replied · 26 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Agent replied · 26 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Agent replied · 26 October 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Agent replied · 26 October 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
5/5
TrustpilotAlways responsive and helpful.
Agent replied · 26 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Agent replied · 26 October 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Agent replied · 26 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
GoogleHad a pleasure working with Peter Pietrzak on finding a new apartment. Efficient way to find a new home. Great service, the process is smooth and tailored for your needs and requirements. Very happy with the service and would recommend!
5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Agent replied · 26 October 2024
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Agent replied · 26 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Agent replied · 26 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Agent replied · 26 October 2024
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Agent replied · 26 October 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Agent replied · 26 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Agent replied · 26 October 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Agent replied · 26 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
1/5
GoogleI note that there are some positive reviews on this site but on the other main estate agent site others have shared their negative outcome with the Knight Frank Wapping office. It appears their sales team may be good but not so much the letting team. I really don’t know where to start as we should have parted ways with this agency sooner in relation to my flat letting. These include having a tenant move into my property without a signed agreement or references, delayed rent impacting my mortgage payments and the list goes on. My main feedback is that the office seems to have many new faces, too many people involved with one not knowing what the other one has said or collected, an inability to offer any apology or goodwill gestures for trouble caused and a firm insistence on ensuring above all else their fee is obtained. Even if this means not getting documents over in a timely fashion for people to have time to review and pulling tactics such as saying tenants are outside waiting with suitcases with no where to go to get the “deal sealed” and their fee. I don’t see a focus on the customer or doing the right thing but rather on “fee first.” A change in management has also resulted in a worse service and the whole experience has been dreadful. My advice is to really check the documents before you sign to see if they include things you ask for and allow yourself the time to review. If they get things over last minute then this should be their issue to manage not yours. And speak directly to your tenants if rent is missing or other issues arise as it may well be that both parties are getting told different things. Hope this review helps anyone who is thinking of letting with this agent.
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Agent replied · 26 October 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Agent replied · 26 October 2024
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Agent replied · 26 October 2024
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Agent replied · 23 December 2024
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
TrustpilotI am very satisfied with the service.
Agent replied · 26 October 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
