Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
曹慧敏 · 13 May 2024
Agent replied · 26 October 2024
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
★★★★★ 5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Maddie · 23 April 2024
Agent replied · 26 October 2024
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
JIAQI · 29 May 2024
Agent replied · 26 October 2024
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
★★★★★ 5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
Audrey · 29 May 2024
★★★★★ 4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Derek · 1 April 2024
Agent replied · 26 October 2024
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
★★★★★ 5/5
TrustpilotI would like to thank the Knight Frank team
I would like to thank the Knight Frank team, namely Millicent Finch, Nathalie Stocker and Kim Brooke, for their kind assistance. Reliability, honesty, accuracy and professionalism - these are the qualities that distinguish these wonderful people.
Aida · 3 January 2024
Agent replied · 26 October 2024
It was an absolute pleasure assisting you with your move. We wish you both all the very best in your new home and hope to assist you again soon.Kind regards,Kim, Millicent and Nathalie
★★★★★ 4/5
TrustpilotA professional & polite service
Walid and the lettings team were professional, polite and proactive in ensuring a smooth transition to the new tenancy at our property.
Jonathan · 21 October 2025
★★★★★ 5/5
TrustpilotGreat Agency
Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.
Spas · 5 September 2024
Agent replied · 26 October 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad
★★★★★ 5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Marko · 23 May 2024
Agent replied · 26 October 2024
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
★★★★★ 5/5
TrustpilotMonika at Knight Frank is prompt and…
Monika at Knight Frank is prompt and courteous and helped me sort out rental issues immediately as they arose.
Nicole · 5 November 2024
Agent replied · 26 October 2024
Thank you Nicole. I am very glad we have been able to get all issues sorted so well together. I know being a landlord can be challenging at times, but with the right help you can overcome anything and ensure any stress is kept to a minimum. I hope we can continue our success together for years to come.Josh
★★★★★ 5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Mr · 2 May 2024
Agent replied · 26 October 2024
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotBrigette from Renewals at Knight Frank
Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.
Graeme · 26 June 2024
Agent replied · 26 October 2024
Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette
★★★★★ 5/5
TrustpilotI had a really good experience…
I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!
Samantha · 16 August 2024
Agent replied · 26 October 2024
Thank you Samantha for your kind review. Knight Frank Canary Wharf
★★★★★ 5/5
TrustpilotThis is a review of Knight Frank renewal
This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.
A · 30 July 2024
Agent replied · 26 October 2024
Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
GoogleLee O’Neill is a legend. Tenacious, committed and has amazing knowledge of the local market. Would highly recommend.
Catherine · 26 October 2019
Agent replied · 24 October 2024
Thanks so much for your kind review it was a pleasure working with you. If we can help with anything in the future please don’t hesitate to give us a call.
★★★★★ 5/5
TrustpilotEhteshaam Ahmed provided prompt and…
Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!
James · 16 May 2024
Agent replied · 26 October 2024
Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam
★★★★★ 5/5
TrustpilotExcellent service
I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.
Cagdas · 23 June 2023
Agent replied · 26 October 2024
Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin
★★★★★ 5/5
TrustpilotMandy Hodgkinson at KF is exceptional
Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.
Kash · 10 May 2024
Agent replied · 26 October 2024
Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy
★★★★★ 5/5
TrustpilotSouth Ken Flat
Nicole Jackson in the South Kensington branch handled the purchase - she did a fantastic job, diligent and responsive.
KvE · 25 October 2024
Agent replied · 23 December 2024
Thank you for your lovely review.It has been a pleasure working with you, and we wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team
★★★★★ 5/5
TrustpilotExcellent Property Management
Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.
Luma · 12 June 2024
Agent replied · 26 October 2024
Thank you Luma, your kind words are very much appreciated. It is a pleasure to be looking after your tenancy, Phillip
★★★★★ 5/5
TrustpilotSmooth renewal process
great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!
Gabriele · 20 August 2024
Agent replied · 26 October 2024
Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotKnight Frank Lettings - Summer
We have been working with Summer at Knight Frank to lease high-end residential properties for our company, and we are very pleased with her service. Summer has consistently demonstrated proactive communication and has the ability to secure quality tenants which has made the process a positive one.
Adam · 19 December 2024
★★★★★ 5/5
TrustpilotThe company is very easy to work with…
The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.
Abdullaziz · 3 September 2024
Agent replied · 26 October 2024
Thank you for your kind review! Knight Frank
★★★★★ 5/5
TrustpilotAlways great service from Vinnie in the…
Always great service from Vinnie in the renewals department. Highly recommend his services and all at Knight Frank.
Jen · 4 November 2024
Agent replied · 23 December 2024
Dear Jen,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.