Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had been with Greenlands for almost 3 years, they have been very good landlords/agents. Any requests were immediately acted upon, fixing things were very quick. They are respectful of your space - no surprise visits and they always ask for your confirmation. I really like that they manage properties locally so their office is super close to the properties. They are very responsive with the emails, repair requests, questions - anything you need. We got the deposits back really quickly as well. Thank you Will very much for taking care of us!
Mayuko · 17 January 2026
★★★★★ 5/5
GoogleI recently worked with Greenlands to let out my property, and I couldn't be more pleased with the service provided. From the outset, the team was professional, responsive, and proactive in their approach. They provided clear advice on preparing the property for the market, set a realistic rental price, and marketed it effectively.
Thanks to their hard work, my property was let quickly to reliable tenants, and everything was managed smoothly from start to finish. I would happily recommend Greenlands to any landlord looking for a trustworthy and effective letting agent.
Jamal · 17 October 2025
★★★★★ 5/5
GoogleWe have been tenants under Greenlands management for several years. They are always responsive and attentive to any issues or maintenance requests, addressing them promptly and professionally. The communication is clear and easy, making living here stress-free. It’s clear they genuinely care about the property and the tenants. We highly recommend this agent to anyone looking for a reliable and efficient property manager!
Jason · 17 October 2025
★★★★★ 1/5
GoogleUseless agents that don’t care about your wellbeing and do not defend your interests.
We lived with mice for two years and this agency did not give an ounce of care.
Bunch of liars as well. We were promised a deep clean before moving in and we found personal hygiene products and items underneath the sofas and beds.
Never again. Close this place down.
Lourenço · 9 September 2025
★★★★★ 1/5
GoogleDisorganised, unresponsive, unaccountable and unapologetic.
I arranged on two occasions to view a property and on both occasions was let down by the agent due to access to the property not being correctly arranged.
I had thought this must be an isolated incident but another prospective tenant was waiting outside the property and relayed that this had occurred multiple to her and her friends too. There is also another review below (Sarah Anderson) who appears to have a similar experience!
What I found most disappointing was the agents inability to take responsibility for this repeated failure. All I received was a text message (at the time we were due to be viewing the property) saying that the viewing had been cancelled.
No apology and no attempt to even reschedule it.
I would hate to be in the landlords position where prospective tenants are being put off in this way.
Alexander · 24 October 2016
★★★★★ 5/5
GoogleRented with the support of Will and have been very well looked after. Any issues have been solved quickly and communication between estate agent and landlord and us as tenants has been good.
Jessie · 17 October 2025
★★★★★ 1/5
GoogleAbsolutely terrible estate agents, the worst I have ever had renting in London, which I have done for over 6 years now. I rented a property through this estate agents for 3 years and they are truly awful. I could write an essay about how terrible they are but will save time and highlight the worst.
After renewing our tenancy for the second year, they attempted to charge myself over £400 JUST to renew the contract. Same people, same property, only change to the contract would be the rent paid. They expected £400 for about 3 minutes of work. Laughable.
Upon moving out of the property they tried to cheat us out of our deposit. They never had the money protected in a security deposit scheme (which is the law btw) and the landlord would refuse to even reply to our emails. They refused any accountability at all in this matter and it was only until I threatened to take them to court that they eventually paid us back in full.
These guys are disorganised, dishonest and absolutely useless if you are a renter.
AVOID AT ALL COSTS.
Carl · 24 October 2017
★★★★★ 5/5
GoogleI chose one of the recommended estate agents from All agents and they have been marvellous.Had an offer on the property after first viewings. Greenlands provided excellant service. Thanks Greenlands
Carla · 24 October 2018
★★★★★ 5/5
GoogleGreenlands were excellent in assisting me to acquire my commercial property in Shoreditch. They were very helpful and paitent in showing me around and answered all my queries quickly.
Josh · 17 April 2019
★★★★★ 5/5
GoogleGreat experience with Greenlands being a tenant for over 4 years. Very responsive, approachable and super helpful with any concerns. Would definitely recommend.
Shay · 24 December 2024
★★★★★ 1/5
GoogleNever paid me my holding deposit back and then ghosted me and now has an automated "out of office" email going through. VERY DODGY AVOID AT ALL COSTS.
K · 27 July 2024
★★★★★ 5/5
GoogleVery helpful and professional agents. Many thanks to Will.
Dragan · 24 April 2022
★★★★★ 4/5
GoogleI couldn't be more pleased with Greenland Property' level of service.
All the team coordinated the whole process for me and gave the sound advice needed to achieve a reliable rent at my desired price.
I would certainly use Greenland Property Services again in the future as I was most impressed at how professional & quickly everything was dealt with, thus I would not hesitate to recommend them. "
Michele · 24 October 2016
★★★★★ 5/5
GoogleThey are very helpful.They help to move in a lot.I really like them
Musfiqur · 24 December 2024
★★★★★ 5/5
GoogleVERY VERY HAPPY!!!!!! I have just vacated a property I had rented through Greenlands and had a lovely check-out.
I received my deposit in full and can look forward to 3 months holiday in Spain.
I found their fees higher then other agents, but their service throughout was excellent.
I will be contacting them again in the new year for my new flat.
Patrick · 25 October 2012
★★★★★ 1/5
GoogleAbsolute con artists! charged over £2000 in 'maintenance' for one year but could not advise as to what had been repaired or provide a single invoice. Months later they are either dodging me or saying they are waiting for the accountant to find the invoices which probably don't exist. Landlords and tenants stay well clear of these guys!
Wass · 24 October 2018
★★★★★ 1/5
Google"Landlords beware" I gave my flat to find tenants instead they passed my property to others agent who were marketing my property to let on a room by room basis. If I wanted that I would have gone directly to them and not pay commission for that.
Nurul · 17 April 2019
★★★★★ 5/5
GoogleI researched letting agents online and Greenlands looked a good option. They found me my ideal property and have looked after any issues with the property quickly and efficiently. I recommend them to anyone looking to rent property in Shoreditch.
Samuel · 24 October 2018
★★★★★ 5/5
Googlebrilliant hard working been in area for years not like these trendy cowboy fly by night guys
do wish they offered you bottle of water when visiting though
and a lift in a trendy mini lolzzzzzzzzzzzzzz
Adrian · 17 April 2020
★★★★★ 1/5
GoogleRude, unhelpful and unprofessional. Changed viewing time at the last minute, turned up late to new appointment. Happy to take our money for the deposit, but no rush to communicate with us when we didn't get the flat.
S · 24 October 2016
★★★★★ 5/5
GoogleHave already been back twice. its nice to finally be able to get decent bubble tea in Gants Hill
Mosh · 24 April 2022
★★★★★ 1/5
GoogleTerrible agents. Unorganized, rude and unhelpful. During our tenancy they tried to charge for all sort of tenancy renewal fees and provided no help at all when dealing with the Landlord. …
Fausto · 17 April 2018
★★★★★ 1/5
GoogleOnly one word. Unprofessional
Abhishek · 24 April 2023
★★★★★ 5/5
GoogleBlue edge beauty construction
Blue · 24 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
