Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters recently helped me with the…
Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!
Yael · 14 February 2022
Agent replied · 27 December 2024
Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI had great support from Graziana…
I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.
Alexandre · 24 November 2023
Agent replied · 27 December 2024
Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks for all your help!
I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers
Vicky · 23 September 2022
Agent replied · 27 December 2024
Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFinding a property through Dexters was a faultless process. Our point of contact, Nadia, was incredibly helpful, very responsive and enthusiastic. The service was professional and straightforward. Will definitely look to use Dexters again.
Virginia · 24 October 2022
Agent replied · 23 October 2024
Dear Virginia, Thank you for your review, and mentioning your experience with Nadia in our Wapping office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotWe are happy with Donalina Gargrupe’s…
We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.
Helen · 23 October 2023
Agent replied · 27 December 2024
Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a great experience with the…
Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.
Joel · 23 October 2023
Agent replied · 27 December 2024
Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful agents
Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line
Charlie · 31 July 2023
Agent replied · 27 December 2024
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service from Dexters
I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.
Mark · 7 November 2023
Agent replied · 27 December 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotthis company is a disgrace
this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.
Jason · 2 June 2022
Agent replied · 27 December 2024
Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotworking with Dexters
I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!
Irina · 29 November 2023
Agent replied · 27 December 2024
Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Property Management
Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.
Elliott · 9 October 2023
Agent replied · 27 December 2024
Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Joe · 13 May 2022
Agent replied · 27 December 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 27 December 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 27 December 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 27 December 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 27 December 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 27 December 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 27 December 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 27 December 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 27 December 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 27 December 2024
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 27 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Douglas · 19 January 2024
Agent replied · 27 December 2024
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
