Trusted Agent profile · Tower Hamlets

Dexters Wapping reviews in Tower Hamlets

4.3

★★★★★ Great

2,171 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX

Dexters's office in Tower Hamlets, at 123 Wapping High Street, is rated 4.3 out of 5 across 2,171 reviews on two platforms, including 272 Google reviews rated 4.8.

Google logo

4.8 / 5

272

Reviews on Google

This office

Trustpilot logo

1,899

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Joanne

Joanne was phenomenal. Regular follow ups and had a solution oriented approach!

Umar · 26 October 2023

Agent replied · 27 December 2024

Dear Umar, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

They are positively awful!

They are positively awful!! Tried to contact, sent emails and messages, then when it came to now we want to terminate as you haven’t done your job.. the apologies come and blame is distributed far and wide! The tenants have rights too!! The rental tribunal is the next stop!! Don’t use them!

Esmê · 15 April 2024

Agent replied · 27 December 2024

Dear Esmê, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great team

Very happy with management service from Dexters, especially Kiera. Thank you!

J.E.S · 15 November 2023

Agent replied · 27 December 2024

Dear J.E.S, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Friendly and efficient Agents

Friendly and efficient Agents. Easily contactable. Alistair was extremely helpful with progressing the transaction.

Holley · 1 September 2023

Agent replied · 27 December 2024

Dear Holley & Steer, Thank you for taking the time to rate your service with Dexters . Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Cricklewood - Brilliant!

Having had a long and difficult search for a flat, I found the perfect one with Dexters Cricklewood. After attending the viewing with Ade through to the securing of the flat, he has been incredibly efficient, patient, happy to answer my many questions and made the process smooth, stress free and fast. I cannot recommend the team at Dexters Cricklewood highly enough.

H · 1 September 2023

Agent replied · 27 December 2024

Dear Holly, It’s great to hear that you have had a brilliant experience with our Cricklewood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jack Morgan has been extremely…

Jack Morgan has been extremely professional in helping us feel at ease with people viewing our property and in finding a new home to rent…

Rachel · 7 September 2022

Agent replied · 27 December 2024

Dear Rachel, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Donalina Gargrupe was extremely helpful…

Donalina Gargrupe was extremely helpful in sorting a property management issue

Imane · 13 November 2023

Agent replied · 27 December 2024

Dear Imane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Replacement washing machine

Monika Piszczyk informed me of the problem then provided me with options for the replacement washing machine, she took care of everything with no fuss and I appreciated it very much. Thank you

Customer · 22 January 2026

5/5

Trustpilot

It is my trust agent

It is my trust agent. Cadi did an efficient job and good organization. Alex was patient and considerate to help me. It is always wise to engage with a big agent because of professionalism and accountability.

Hanwei · 19 October 2020

Agent replied · 27 December 2024

Dear Hanwei, Thank you for taking the time in providing such lovely comments about Cadi in our Richmond office. Feedback is so important and it makes all the hard work more worth while when they receive great comments like this. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Mohammed Amin was great

Mohammed Amin was great. Very efficient and helpful

Vincent · 17 January 2024

Agent replied · 27 December 2024

Dear Vincent, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have only great things to say about…

I have only great things to say about my property manager Jamilah. She has been amazing since the first day, always responsive and incredibly efficient. Anytime anything has come up or any question I have had, has always been dealt with very swiftly and professionally.

Sara · 13 August 2024

Agent replied · 27 December 2024

Dear Sara, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Really happy with the service from…

Really happy with the service from Dexters - thanks Olivier and team!

Dan · 12 October 2023

Agent replied · 27 December 2024

Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and huge shout out to…

Great experience and huge shout out to Felix for his patience and assistance throughout the process

Wilmer · 27 June 2023

Agent replied · 27 December 2024

Dear Wilmer, Thank you for taking the time to leave a wonderful 5 star review regarding Felix. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Exceptional Service

Exceptional Service received from Tia Blackmore-Saunders.Tia is a true asset to Dexters, she shows 100% full commitment and her knowledge and expertise is exceptional.

APS · 30 October 2024

5/5

Trustpilot

Best experience ever

Rafi from Dexter Estate Agent (Hendon) was fantastic! He went above and beyond to help us find and purchase our dream flat. His expertise and dedication made the entire process smooth and stress-free. We couldn't be happier with his exceptional service and would highly recommend him to anyone looking to buy a property. Thank you, Rafi, for making our home-buying experience truly great!

Nadim · 19 July 2023

Agent replied · 27 December 2024

Dear Nadim, We really appreciate you taking the time to leave such lovely comments about Rafi. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hendon team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I had an amazing experience with…

I had an amazing experience with dexters. A big thanks to Leorenta, very friendly and very helpful. Supported me with my purchase and any queries. Thank you!

Selena · 13 May 2022

Agent replied · 27 December 2024

Dear Selena, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexter - St. John's Wood - Jack Zadmehr

Jack at the St. John's wood office is great to work with! He is professional but also personable, always responsive and helped me secure a flat in a day. Thanks Jack!

Zoey · 1 October 2021

Agent replied · 27 December 2024

Dear Zoey, It’s great to hear that you have had a brilliant experience with our St John's Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Donalina was great

Donalina was great. Always friendly and efficient. 5 stars!

Rob · 11 December 2023

Agent replied · 27 December 2024

Dear Rob, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to register my gratitude…

I would like to register my gratitude for Ana Ferreira at North property Management office, for all the help, efficiency and care she has towards our family and any issue related to the property. She is always available and we love to have her as our Brazilian property manager making things easier to sort out in our native language.

Gabriela · 24 October 2023

Agent replied · 27 December 2024

Dear Gabriela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the pleasure of excellent service from Olivia Hill earlier this year as we were looking for a rental property in Wapping. She was quick to figure out our requirements and extremely patient in dealing with all the queries. We found her to be very pleasant and approachable through the entire process.

Rohit · 27 March 2024

Agent replied · 23 October 2024

Dear Rohit, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Olivia, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jadasa Andjadiumi

Jadasa Andjadiumi I met Jadasa Andjadiumi very recently. She took over my apartment and she has a very friendly and helpful approach. I have had big problems and disagreements with the property manager before, but I believe that I can get along very well with Jadasa. I hope she will solve my carpet problem in the house soon!

Irem · 16 November 2023

Agent replied · 27 December 2024

Dear Irem, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Bailey Strutton goes beyond the call of…

Bailey Strutton goes beyond the call of duty, nothing is too much trouble for her. She is a great Ambassador for the company and her Customer Service is excellent. When I have a query, issue or request I am confident that she will resolve without fuss and keep me updated at all times.

Judith · 5 March 2024

Agent replied · 27 December 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I dealt with Jason and Jamie and they were responsive, friendly and proactive. My property sold quickly using Dexter's and from start to end they ensured that the process ran efficiently and smoothly. Highly recommended.

Peter · 24 October 2020

Agent replied · 23 October 2024

Dear Peter, We are really pleased to read your positive review regarding the service from our Wapping Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Rasel was prompt and helpful with…

Rasel was prompt and helpful with getting our rental agreement renewed. Great to work with!

Zofia · 5 July 2023

Agent replied · 27 December 2024

Dear Zofia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

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