Trusted Agent profile · Tower Hamlets
★★★★★
2,168 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX
Dexters's office in Tower Hamlets, at 123 Wapping High Street, is rated 4.3 out of 5 across 2,168 reviews on two platforms, including 272 Google reviews rated 4.8.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Estate agency
Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.
Dear Ricardo, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleAfter having bad experiences with estate agents before, Olivia has been a breath of fresh air! She's been communicative, always happy to answer our questions and extremely helpful in finding us a flat! Couldn't recommend her enough to anyone flat hunting!
Dear Kristina, Thank you for taking the time to leave a wonderful 5 star Google review. Olivia will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNabil Subhani help with 43 Gothic building works
I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .
5/5
TrustpilotI would like to say huge thank you to…
I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x
Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had an excellent experience with Iara. Iara was professional, attentive, and incredibly helpful. She made the entire process smooth and stress-free.
Dear Tania, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleRecently bought a house that was sold by Dexters. William Gladstone was the Agent, and would like to put my thanks to him on record. Will helped us negotiate a good price for the Seller and me, and assisted with all my queries, and chased up when needed to ensure that the completion date was on-time. Very good service. Will & Dexters have been great to work with.
Dear David, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotHighly recommend Dexters
Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.
Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big thank you to Rai Gega, our Tenancy Manager
He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.
5/5
TrustpilotDexters have managed my property for…
Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.
5/5
TrustpilotRachelle Cambell has been an awesome…
Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you
Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!
Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotStraightforward and efficient
Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.
Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team
5/5
GoogleHarvey was a huge help during this difficult time of property search. He is friendly and helpful. He’s quick to reply and doesn’t miss anything. Unfortunately we had to change our plans, and Harvey handled this change with understanding.
Dear Wangjingyi, Thank you for taking the time to leave a lovely review regarding Harvey. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe worked with Dexters this year and in particular our liaison agent, Hollie Pittey. We were very impressed with the service we received. Visits were arranged in full consultation, despite all the COVID restrictions. We received detailed feedback after each visit. In the end we had two people who made offers. Excellent job by a professional agency and great people!PositiveProfessionalism
Dear Graeme, We are delighted that you took the time to leave such a fantastic review which the Wapping team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
TrustpilotWe had a window in our flat…
We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.
5/5
TrustpilotAs a contractor, GSP Property Maintenance
As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.
Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI've previously been a Dexters tenant…
I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!
5/5
TrustpilotOlivia Singam was really helpful upon…
Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!
5/5
GoogleExcellent service from all departments, everything was prompt, accurate and easy. In particular Rhys Card was outstanding, managed to squeeze in our viewing at very late notice on the same day, explained everything and all our options. Honestly without him it is unlikely that we would have gotten our property.
Dear Rhy, thank you for taking the time to leave a 5* review for Rhys and the team in our Wapping office. I will enure your kind words are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotJoe was really helpful throughout the…
Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThanks Natasha and team
We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.
Dear MD, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDominic was very helpful with our flat purchase. Flexible in terms of arranging time for the visits and afterwards was professional in the way the whole process was completed and kept us updated throughout while chasing the different parties when required. Good communication from Dexters when he was out of office.PositiveResponsiveness, Professionalism
Dear Kam, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotElla from Dexters
Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
Trustpilotexcellent service
I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!
Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team
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