Trusted Agent profile · Tower Hamlets

Dexters City reviews in Tower Hamlets

4.4

★★★★★ Great

2,279 reviews across 2 platforms

5 Sandys Row, London, E1 7HW, Tower Hamlets, E1 7HW

Dexters's office in Tower Hamlets, at 5 Sandys Row, is rated 4.4 out of 5 across 2,279 reviews on two platforms, including 348 Google reviews rated 4.8.

Google logo

4.8 / 5

348

Reviews on Google

This office

Trustpilot logo

1,931

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Alistair it’s amazing.

Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!

Eugen · 14 December 2022

1/5

Trustpilot

Timeswasters

Mohammed · 23 June 2026

4/5

Trustpilot

They are Great,

Robab · 25 May 2026

1/5

Trustpilot

Late customer service!

Rating only, no written review.

Cia · 14 May 2026

Agent replied · 28 May 2026

Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters has gone above and beyond

Dexters has gone above and beyond! Couldn’t recommend them more! Thank you

Mr · 13 December 2022

1/5

Trustpilot

SPAMMERS

They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!

Felipe · 27 October 2021

1/5

Trustpilot

Oh my god

Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.

Melvin · 7 October 2021

5/5

Google

Rating only, no written review.

James · 16 March 2026

Agent replied · 16 April 2026

Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Rating only, no written review.

Assistant · 16 March 2026

Agent replied · 16 April 2026

Thank you for leaving a 5 star Google review. Kind regards, Asma

1/5

Trustpilot

Very third class service they don't…

Very third class service they don't know how to speak to there clients and assault them

Shubham · 6 October 2021

5/5

Trustpilot

I deal with Sonia - professional, effective and friendly

I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.

Costas · 22 July 2019

1/5

Trustpilot

Absolutely atrocious customer service

Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.

Sayyada · 1 June 2020

5/5

Trustpilot

Excellent service from Georgina and…

Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.

MR · 14 August 2019

5/5

Google

Konrad

Keane · 24 September 2025

Agent replied · 8 October 2025

Dear Keane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Rating only, no written review.

Julia · 1 September 2025

Agent replied · 8 September 2025

Dear Julia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Rating only, no written review.

Guangzong · 23 August 2025

5/5

Trustpilot

Excellent service and response timing! Sabiya

Rating only, no written review.

Mary · 21 November 2024

Agent replied · 29 December 2024

Dear Mary, Thank you for leaving a wonderful 5* review. Kind regards, Asma

5/5

Trustpilot

Thank you Petros !

Rating only, no written review.

Lucia · 11 June 2024

Agent replied · 25 October 2024

Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service from Donalina

Rating only, no written review.

Richard · 16 May 2024

Agent replied · 25 October 2024

Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

A · 12 January 2024

Agent replied · 25 October 2024

Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

They cannot be trusted.

Rating only, no written review.

Chris · 6 January 2024

Agent replied · 25 October 2024

Dear Chris, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Top people

Very helpful

Stelia · 23 November 2023

Agent replied · 25 October 2024

Dear Stella, Thank you for your review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Keeps me well informed.

Rating only, no written review.

Mr · 20 November 2023

Agent replied · 25 October 2024

Dear Pierre, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very professional and responsive

Rating only, no written review.

Benjamin · 15 November 2023

Agent replied · 25 October 2024

Dear Benjamin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

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