1/5
Absolutely horrible experience with them. I will never ever rent another flat with them. Nothing was done when I requested before move in, and they only respond quickly when they ask you to pay:)
Trusted Agent profile · Tower Hamlets
★★★★★
2,625 reviews across 2 platforms
Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE
Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,625 reviews on two platforms, including 439 Google reviews rated 4.4.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
1/5
Absolutely horrible experience with them. I will never ever rent another flat with them. Nothing was done when I requested before move in, and they only respond quickly when they ask you to pay:)
5/5
Ryan Briggs! Amazing man! Loved the way he managed my property! Responsible and punctual, professional person. Love it! Thank you!
5/5
They were helpful and really listened. Lucy Hayes from Chestertons was really helpful. She proactively reached out to us when she knew from our previous landlord that we needed help with finding a new flat. She then listened to our requirements and provided us only with relevant options that met our requirements.
5/5
Really responsive and friendly
Really responsive and friendly. Very helpful on lots of queries i've had
Thank you Anthony!
4/5
Nishaad helped us find a flat very…
Nishaad helped us find a flat very quickly! Great service.
Thank you for sharing Leah!
1/5
Not responsive
Not responsive, impossible to organise a viewing.
Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
1/5
Very unprofessional, lousy service. Don’t bother.
5/5
Great experience
Great experience with Kurt from Chestertons- always very helpful and reliable!
Thank you Mana!
5/5
I experienced enthusiasm
I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.
Thank you for the 5 star review!
5/5
We are very glad to ask Chestertons let our property
We are very glad to ask Chestertons South West Lettings as our Hammersmith flat letting agent. They found several quality tenants within one week. And it was very smoothly to sign the let contract and dealing with the details of the tenant move in.
5/5
I'm an overseas landlord, and have been using Chestertons Canary Wharf for my property management for 4 years. I have been very happy with their services and would recommend Chestertons Canary Wharf to any landlord.
5/5
A great apartment searching experience with Kerl Elie! He helped me successfully secured a very demanded studio and was helpful, reassuring and professional throughout the whole process, answered a lot of questions with patience too.
5/5
Friendly and very helpful
Friendly, helpful advice from Tamara Price at Chestertons South West lettings.
Thank you for taking the time to share your feedback!
5/5
Excellent service and communication
Excellent service and communication. Bravo
Thank you Mark!
5/5
Our agent, Rhiannon, was incredibly friendly and helpful from start to finish, ensuring our buying process went smoothly.
5/5
I'd like to commend Davina for her very professional service in helping to manage my account at Chestertons.
5/5
Responsible company
Responsible company, recommended
Thank you Junan!
5/5
Excellent and professional staff who offered great advice and service for properties in the Canary Wharf area
5/5
Great estate agency
Great estate agency. Professional, trustworthy and helpful. 5 stars.
Thank you Tomasz!
5/5
Organised!
Really prompt, very helpful and organised
Thank you for your review!
5/5
Super helpful and responsive
Super helpful and responsive! Seamless moving experience.No complaints:)
Thank you for the five-star review
5/5
Very efficient and friendly
Very efficient and friendly. Would definitely recommend to friends.
Thank you for your feedback.
5/5
Good experience (sale of an apartment in Canary Wharf). Rod (Cullen) from Chestertons really went the extra mile to make the deal happen. Was not necessarily the case with other agencies. Was a pleasant experience.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have recently completed my sale through Chesterton's. I have bought and sold several properties with them and I have been very pleased with the service that I have received each time. The agent I had was willing to go the extra mile even when it was asked for.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.