Trusted Agent profile · Tower Hamlets

Chestertons Canary Wharf reviews in Tower Hamlets

4.5

★★★★★ Excellent

2,625 reviews across 2 platforms

Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE

Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,625 reviews on two platforms, including 439 Google reviews rated 4.4.

Google logo

4.4 / 5

439

Reviews on Google

This office

Trustpilot logo

2,186

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

1/5

Google

Absolutely horrible experience with them. I will never ever rent another flat with them. Nothing was done when I requested before move in, and they only respond quickly when they ask you to pay:)

Wang · 8 February 2023

5/5

Google

Ryan Briggs! Amazing man! Loved the way he managed my property! Responsible and punctual, professional person. Love it! Thank you!

Isfandiyor · 8 February 2024

5/5

Google

They were helpful and really listened. Lucy Hayes from Chestertons was really helpful. She proactively reached out to us when she knew from our previous landlord that we needed help with finding a new flat. She then listened to our requirements and provided us only with relevant options that met our requirements.

Andreea · 10 November 2019

5/5

Trustpilot

Really responsive and friendly

Really responsive and friendly. Very helpful on lots of queries i've had

Anthony · 11 November 2021

Agent replied · 23 October 2024

Thank you Anthony!

4/5

Trustpilot

Nishaad helped us find a flat very…

Nishaad helped us find a flat very quickly! Great service.

Leah · 28 February 2022

Agent replied · 23 October 2024

Thank you for sharing Leah!

1/5

Trustpilot

Not responsive

Not responsive, impossible to organise a viewing.

Arsenii · 20 July 2022

Agent replied · 23 October 2024

Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

1/5

Google

Very unprofessional, lousy service. Don’t bother.

Rosey · 10 October 2024

5/5

Trustpilot

Great experience

Great experience with Kurt from Chestertons- always very helpful and reliable!

Mana · 14 November 2021

Agent replied · 23 October 2024

Thank you Mana!

5/5

Trustpilot

I experienced enthusiasm

I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.

Elisabeth · 18 August 2021

Agent replied · 23 October 2024

Thank you for the 5 star review!

5/5

Trustpilot

We are very glad to ask Chestertons let our property

We are very glad to ask Chestertons South West Lettings as our Hammersmith flat letting agent. They found several quality tenants within one week. And it was very smoothly to sign the let contract and dealing with the details of the tenant move in.

Albert · 13 August 2021

5/5

Google

I'm an overseas landlord, and have been using Chestertons Canary Wharf for my property management for 4 years. I have been very happy with their services and would recommend Chestertons Canary Wharf to any landlord.

Yuepeng · 25 October 2022

5/5

Google

A great apartment searching experience with Kerl Elie! He helped me successfully secured a very demanded studio and was helpful, reassuring and professional throughout the whole process, answered a lot of questions with patience too.

DongYi · 25 October 2022

5/5

Trustpilot

Friendly and very helpful

Friendly, helpful advice from Tamara Price at Chestertons South West lettings.

Sam · 20 September 2021

Agent replied · 23 October 2024

Thank you for taking the time to share your feedback!

5/5

Trustpilot

Excellent service and communication

Excellent service and communication. Bravo

Mark · 26 July 2022

Agent replied · 23 October 2024

Thank you Mark!

5/5

Google

Our agent, Rhiannon, was incredibly friendly and helpful from start to finish, ensuring our buying process went smoothly.

Holly · 8 February 2024

5/5

Google

I'd like to commend Davina for her very professional service in helping to manage my account at Chestertons.

Michael · 8 February 2024

5/5

Trustpilot

Responsible company

Responsible company, recommended

Junan · 16 September 2022

Agent replied · 23 October 2024

Thank you Junan!

5/5

Google

Excellent and professional staff who offered great advice and service for properties in the Canary Wharf area

Jason · 8 February 2024

5/5

Trustpilot

Great estate agency

Great estate agency. Professional, trustworthy and helpful. 5 stars.

Tomasz · 12 November 2021

Agent replied · 23 October 2024

Thank you Tomasz!

5/5

Trustpilot

Organised!

Really prompt, very helpful and organised

Rawa · 6 April 2022

Agent replied · 23 October 2024

Thank you for your review!

5/5

Trustpilot

Super helpful and responsive

Super helpful and responsive! Seamless moving experience.No complaints:)

NK · 10 November 2021

Agent replied · 23 October 2024

Thank you for the five-star review

5/5

Trustpilot

Very efficient and friendly

Very efficient and friendly. Would definitely recommend to friends.

Katy · 18 August 2021

Agent replied · 23 October 2024

Thank you for your feedback.

5/5

Google

Good experience (sale of an apartment in Canary Wharf). Rod (Cullen) from Chestertons really went the extra mile to make the deal happen. Was not necessarily the case with other agencies. Was a pleasant experience.PositiveResponsiveness, Quality, Professionalism, Value

Philippe · 8 February 2022

5/5

Google

I have recently completed my sale through Chesterton's. I have bought and sold several properties with them and I have been very pleased with the service that I have received each time. The agent I had was willing to go the extra mile even when it was asked for.

Ben · 9 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews
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