1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
Trusted Agent profile · Totton
Fox & Sons Totton reviews
★★★★★
503 reviews across 2 platforms
4 Water Lane, Totton, Southampton, SO40 3DP, SO40 3DP
Fox & Sons's office in Totton, at 4 Water Lane, is rated 3.4 out of 5 across 503 reviews on two platforms, including 81 Google reviews rated 4.8.
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Reviews
Every review we hold for the Totton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleTotton fox's and sons have a great team working there Bradley becky and abbie are all very professional and always happy to help you. If your thinking of buying or selling your home go there. Five gold stars from me
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
5/5
GoogleThe team at Fox and Sons Totton are amazing. They went above and beyond in helping us sell our house. 1st rate service, don’t go anywhere else
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
GoogleBeen in Branch a few times. Never to much to hassle to help out especially with paperwork that I am not use to. Natasha who has been dealing with me the whole time and has beeen great. Really friendly and made the process easy and comfortable. Couldn’t rate the company and her enough!
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
5/5
GoogleCouldn't speak more highly of Kieran, Brad & Meghan. We have bought a couple of properties through them & they have been amazing throughout. They communicate constantly & keep us informed with updates! They cant do enough to help you! Thank you!!PositiveResponsiveness, Professionalism
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
GoogleWe had been trying to sell our house for four years before putting it on with Fox and Sons! Kieran, Bradley and Meghan are professional, competent and knowledgeable. Their communication was excellent, which made a pleasant change. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
1/5
TrustpilotFox and Sons Hastings Awful.
Fox and Sons Hastings are the worst estate agent I have ever dealt with. Never call you back, fail to deal with complaints and fail to deliver on promises. I would avoid them at all costs and go elsewhere. Customer service is not a thing they understand.
5/5
GoogleThe Totton Branch team are fantastic, knowledgable, exceptional communication throughout the selling and purchasing procedure, definitely recommend for the future!!
5/5
TrustpilotAga & the Lettings team do an…
Aga & the Lettings team do an outstanding job of letting our small portfolio of 11 properties in the eastbourne area & have done so for over 10 years, very professional with a good value service,most importantly no long waits between tenancies
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Tell us what you need and we'll put you in touch. Fox & Sons Totton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Totton.
