Trusted Agent profile · Tiverton & South Molton
Verified
★★★★★
56 reviews across 2 platforms
Tiverton & South Molton, EX32
Part of EweMove, see every office.
EweMove's office in Tiverton & South Molton is rated 4.2 out of 5 across 56 reviews on two platforms, including 53 Google reviews rated 4.2.
We're so proud to be part of the multi-award-winning EweMove network, we are your 5-star rated estate agents in Tiverton. With our EweMove business, the stress of moving home is taken away, we will act as your personal estate agent helping and supporting you every step of the way to a successful sale. Not only that, we’re backed up by an experienced operations team behind the scenes, ensuring full support 24/7. We love carrying out property valuations in Tiverton, providing a bespoke marketing plan, advice, and support to those thinking of making a move. Book online to secure a house valuation appointment that's convenient for you. At EweMove we work outside of 9-5 hours and are happy to make appointments on evenings and weekends; we understand that this is when it's most convenient for our customers and a popular option for viewings too. How our customers feel about the service we deliver in Tiverton is incredibly important to us, EweMove has thousands of reviews from happy customers on Trustpilot (you'll see them dotted around our website). We are open and honest in everything we do, we operate a strict 'No sale. No fee policy, so if your house doesn't sell you won't pay. We don't charge anything upfront; with EweMove there are no hidden fees either. If you're looking for a home to rent or buy in the area or have a property to rent or sell, please do get in touch. We'd love to discuss how we can help you move, it all starts with a house valuation.
Every review we hold for the Tiverton & South Molton office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our property through EweMove in South Molton, and we cannot thank Pete and Ben enough for making a stressful experience completely painless. From our initial valuation to handing over the keys, their professionalism was outstanding. They are friendly and have a “can do” approach and where we saw a problem, they saw a solution. Their communication with us was excellent. This was undoubtedly our best ever estate agent experience. We would recommend them wholeheartedly.
5/5
GoogleIt is often said that moving house can be one of the most stressful things in life and have just done so for the first time in 42 years I can honestly say that is true. To find an Agent who goes far beyond their remit and not only do what they say they will do but assist in all sorts of ways was a blessing. That agent was Pete Collingswood of Ewemove, who I cannot praise highly enough. He is professional, diligent, reliable and very knowledgeable and does so in the most friendly manner. Despite acting for the sellers (and for whom he did a great job, he made our purchase so much easier than it could have been and we completed the purchase in record time, having previously been messed around by other agents. I would certainly recommend Pete and Ewemove to anyone moving home.
5/5
GoogleEweMove (Tiverton and South Molton) went above and beyond all expectations of an estate agent. Pete and Ben were so professional and efficient that we achieved our sale in record time, liaising consistently between our buyers and ourselves. The guys were at the end of the phone at all times and we never had to wait long for an appropriate resolution to and small problems that we had. It was a privilege to be a EweMove client in the safe hands of these guys. It will bring us much pleasure to see Pete and Ben's agency grow and flourish. Use EweMove to turn your difficult transaction into a happy adventue. There are not enough words of praise and appreciation. Use these guys and enjoy a happy move.
5/5
GoogleWe cannot recommend Pete more highly, in every way! We’ve just moved into our perfect home, which Pete sold us, and his support throughout the process was exceptional. Regular contact/updates, quick to respond at all times, brilliant at nudging the process along, keeping us all calm when things got stressful - and there on the day with our keys and a cheese hamper gift! ( So grateful for that after a day of moving and no food in the house!) Seriously, they don’t get much better than Pete.
5/5
GoogleWould highly recommend Pete. He was brilliant with the sale of our house and a buyer was found a few days after the property was put on the market. Pete also helped us buy our new property. Whilst the transaction was not completely smooth (through no fault of Pete) it was greatly helped by Pete who was always able to help push things a long and to enable matters to reach a swift conclusion so thank you.
5/5
GooglePete & Ben certainly break the mould for the typical estate agents . We cannot fault either of them they went above and beyond what we anticipated , both helping us sell and keeping us informed and also helping our buyers in the process . Highly recommended these wonderful gentlemen , you can't / wont go wrong .
5/5
GoogleWe bought our bungalow through EweMove and throughout the process, both Ben and Pete were amazing! They were there for us every step of the way and went above and beyond to ensure the process went as smoothly as possible. If you are selling your property, use Ewemove! Top rate service and super nice guys!!!!
5/5
FacebookEasily the best and most considerate estate agents out there! Ben has been perfect from beginning to end and continues to offer his support even after I’ve moved in. Incredible at providing communication between the sellers, solicitors and myself - he’s gone above & beyond expectations to put my mind at ease.
5/5
GoogleEasily the best and most considerate estate agents out there! Ben has been perfect from beginning to end and continues to offer his support even after I’ve moved in. Incredible at providing communication between the sellers, solicitors and myself - he’s gone above & beyond expectations to put my mind at ease.
5/5
GooglePete & Ben were brilliant from the start - really refreshing to deal with. Honest, knowledgeable and straight-talking, which is rare to find in this industry. They gave great advice and had an offer at full asking within 24hrs... can’t recommend them highly enough.
5/5
GoogleWe were very pleased with the effort made to sell our house The brochure and photos taken were top class. Peter and Ben were fully supportive throughout the post offer process and eventually completion.
1/5
GoogleAs a tenant, do not rent through this agent. They're lovely as pie when you're a prospect for them, and promise you that they will be in touch, come round periodically to check up on the flat for any issues etc. As soon as you sign the dotted line for tenancy, you're a piece of dirt to them, they'll take forever to get anything sorted, as simple as having a handyman out to fix a tap took weeks. I raised an issue with some windows which don't serve their purpose and let in a lot of cold air in the winter. This was raised initially in November 2022. Here we are in May 2023 and all that's happened is two quotes have been obtained. I haven't had a response to any emails in three weeks, and I can't call due to working hours. Very disappointing, hopefully Lynn and the team can improve soon.. *Update July 2023* Since the above review, there has been no word from Lynn and the team, so action is being taken with the local council for a HHSRS (Housing Health and Safety Rating System) inspection. Despite numerous emails and contact to Martins since the above review, no correspondence has been received, and no effort has been made to ensure the landlords legal obligations to tenants are met, leaving us no choice but to involve the local council to ensure we will be adequately warm this winter. Last winter we were wrapped in jumpers, coats, blankets, hats and everything, and could still see our breath in the the flat when heating was on full (during the cost of living crisis). No empathy or effort has been shown by Martin's since the issue was initially raised in November 2022 to ensure the matter is resolved quickly (or at all), or that their tenants are in the least bit important to them, and no communication has been shared regarding updates from the landlord on the situation. Poor/non-existent communication, and a complete lack of accountability and professionalism are why I've given the one-star review.
5/5
GoogleWow! Pete and Ben - Highly recommended We have had faultless service with EweMove and achieved sale of our property promptly. Will certainly rush to use again! Thank you both.
1/5
GoogleIf I could give 0 stars I would - I implore everyone to avoid martin&co like the plague. They are the worst estate agents I’ve ever come across. They act nice at first and then as soon as they’ve got your money and signature, they don’t care. Lynn and Sean are the rudest, most inconsiderate and uncaring people. They always have an unprofessional snarky attitude and talk down to you, no matter how understanding you try to be. And their properties are even worse - they tell you the flat is all fine and good to go, then the second you move in it falls apart because it’s all cheaply done and they cut corners for everything, (as confirmed by their own handyman!). The first day I moved in the power cut off and wouldn’t work due to shoddy wiring. All the food in my fridge and freezer was ruined. When I rang them I was told it wasn’t an emergency. They have no sense of urgency when it comes to repairs; another time two of the windows nearly came off because they’d used hinges that weren’t strong enough for the window size. And the windows are the top hung projecting style, so I had to use whatever I could find to tie and secure them to my furniture because otherwise they would have fallen and smashed to the ground outside, as my flat was several floors up. They also never respond to emails. I had to constantly chase for months and months to get even the tiniest jobs done, and the big jobs like fixing a mould issue took over a year for them to actually get someone on it and still it was never properly fixed. No matter how calm and reasonable you are to them, they are always rude and aggressive in return. Phone calls were always the worst. Even if you grey rock them, they will continue to get heated and worked up to the point where they hang up on you. Then when you have to speak to them again, they will actually try to gaslight you and say you were the one with the anger and temper problem, (luckily I always have witnesses for my phone calls and so I knew that wasn’t true!). Lynn and Sean are clearly two very narcissistic people. They will also steal your deposit, coming up with any excuse for not paying it. I wish I had read the reviews before signing with them as everyone says they experienced the same thing - I guess it’s a scam they pull with all their tenants. They regularly inspect the property and say everything is fine and looks good, but then when it’s time to refund the deposit they suddenly invent a bunch of reasons and charges because they think they can get away with it. My last inspection was literally a week before I moved out, with the purpose of making sure everything was all ok. The only feedback I was given was about some dust on the ceilings pipes. I had the flat professionally cleaned, making sure to specify the pipes were dusted, which they did. I provided the invoice as proof and yet they still tried to insist on a professional cleaning fee? The company I used had a guarantee and said they would redo anything that wasn’t satisfactory, but martin&co never got back to me on details and just kept insisting on the cleaning fee, amongst other non-sensical charges - they will honestly try to rob you blind. So in summary: beware and stear clear! And if you have no other choice but to sign with them, then at least make sure to document everything, record your conversations, and take pictures of everything and anything, so you can at least beat them at their own game.
1/5
GoogleRubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!
5/5
GooglePete and Ben were both friendly, approachable and professional when handling my house sale, would recommend 5*
5/5
GoogleWell what a fantastic service we had from Pete and Ben, they most definitely go the extra mile to make selling your property as stress free as possible. We would recommend 100%. Thanks guys 👏🏻👏🏻 …
5/5
FacebookPete was fantastic to deal with before, during and after the sale of our home. The brochure and write up was of far higher standard than a local competitor. Would highly recommend.
1/5
GoogleI would give a minus rating if possible, absolutely disgusting service even their own maintenance team slate them as an agent. House riddled with mould and they kept £1700 of my deposit after 6 years of renting to clean the mould and so called repairs. Had no bathroom mirror for 18 months they were supposed to replace it. Worst estate agents in Berkshire
5/5
GoogleThe guys at EweMove were fantastic. Kept me informed throughout the process and always replied swiftly when I had any questions. Would definitely recommend as they made the house purchase super smooth and stress free. Solid 5 stars.
1/5
GoogleAbsolutely rubbish estate agents had the house rented for 6 years without any repairs done to the house and in the end minuses £500 from my deposit for the repairs they should have done. I advise any one who's looking to rent from these fools not to bother please find a different estate agent.
2/5
GoogleLate rental payments and need to be lucky to be able to speak to a staff over the phone. Their website shows the Caversham, Reading open until 1300 on Saturday but when I rang at 1000, voicemail says office closed.
5/5
GoogleExcellent, helpful service throughout the whole process of renting a property. Friendly initial phone call, viewing arranged at late notice the same day and then experienced guidance through the application process, taking time to explain things that were new to me as a first time private tenant. Thank you so much Sean and team.
5/5
GoogleSean was very when he visited our property for a valuation. He was thorough regarding all information needed and explained everything in a concise and simple manner as this was my first time having to do this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
EweMove's Tiverton & South Molton office has 56 reviews across two platforms: 53 on Google, 3 on Facebook.
EweMove Tiverton & South Molton is rated 4.2 out of 5 across all 56 reviews, and 4.2 out of 5 on Google from 53 reviews.
EweMove Tiverton & South Molton, Tiverton & South Molton, EX32.
