Trusted Agent profile · Three Rivers
★★★★★
1,489 reviews across 2 platforms
114 High Street, Rickmansworth, WD3 1AQ, Three Rivers, WD3 1AQ
Hamptons's office in Three Rivers, at 114 High Street, is rated 4.3 out of 5 across 1,489 reviews on two platforms, including 73 Google reviews rated 4.8.
Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor service
Very poor service!!!!
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotVery efficient
Very efficient, keep me informed regarding either renting my flat or problems and remedies regarding tenants etc.
5/5
TrustpilotThe team provided an excellent service…
The team provided an excellent service from marketing to continuous support throughout . Sold first week.
Thank you for your feedback, we look forward sharing your review with the team.
5/5
TrustpilotMy experience with Yoanna at hamptons…
My experience with Yoanna at hamptons has been nothing but a joy, from start to finish, it has been a pleasure to deal with Yoanna and I can’t recommend her enough. Thank you for all your hard work
5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and quick remedial action taken. And very friendly service
5/5
TrustpilotJust purchased a house through Hamptons…
Just purchased a house through Hamptons in Amersham, great service from start-finish. Highly recommend! They were very easy to deal with, good and effective comms and helped us throughout the process. If your looking to buy or sell a house in the Amersham area I would absolutely point you in their direction.
2/5
GoogleNot Great to work with. Fixed dates for inventory check in and out, when I wasn't going to be available.
Thank you for taking the time to leave us a review. We take customer service very seriously and are disappointed to receive a 2* review on this occasion. Naturally the check in has to take place on the same day a tenancy begins, equally the check-out must take place on the last day of the tenancy unless you are willing to hand back keys before the natural end on a more suitable date. In addition to this, neither Landlord nor Tenant have to present during the check in or check out but I appreciate that on this occasion you wished to attend. Hamptons International take great pride in offering a high level of service and I have there for passed your feedback onto the Rickmansworth branch to ensure any improvements, where necessary, are made to our services. Thank you again.
5/5
TrustpilotGrace with Hamptons have managed the…
Grace with Hamptons have managed the parish properties during vacancies for many years and they are always knowledgeable, courteous and professional. The properties are let right away and well maintained and looked after. Thank you
5/5
TrustpilotExcellent service and help
We have experienced wonderful guidance and responses from Hamptons and especially from Katie in regards to us renting a property with them.Any issue we have brought up was dealt with almost immediately (some next day) and we really appreciate their patience and assistance during the pandemic.
5/5
TrustpilotAnca
Anca, our property manager, is super responsive for both parties and helps get issues sorted efficiently.
5/5
TrustpilotProperty Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
5/5
TrustpilotI'd recommend Hamptons staff to proposed tenants.
I found Hamptons staff were professional and efficient in the way they handled my tenancy. Camillie Solomons, Standen House office, was especially helpful in the way she completed matters.
5/5
TrustpilotVery responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
1/5
TrustpilotSales before safety
Disgraceful, marketing properties at Old Bellerbys Cottage, Wadhurst Place, Wadhurst with known defects and safety concerns. Safety last approach.
Thank you for leaving us a review. Unfortunately we have no record of working with 'Old Bellerbys Cottage' and are not currently marketing Wadhurst Place, albeit we were several months ago. We are not aware of any safety concerns within the building nor were we involved in the development process, so are unfortunately unable to assist. As we have no further information, we would advise you contact the developer or your managing agent should you have concerns. We apologise we are unable to help further as we have no current involvement but do hope you are able to find a suitable resolution.
5/5
TrustpilotSpeedy & hassle free property letting agents
I’ve been renting a property out for many years & have always used Hamptons. Melissa, the property manager’s help, advice & professionalism has consistently impressed. Liaising any issues or queries to the tenants are always dealt with effectively through Hamptons. Very happy with the service.
4/5
TrustpilotPrompt & Efficient
Turn around on presenting & providing solutions to issues regarding the efficient management of our apartment was quite evident. Gemma Ward, at Hamptons, was particularly helpful and delivered timely and cost effective solutions to problems.
5/5
TrustpilotHampton Property Management Services.
Hampton Property Management Services.The management of our rental flat is handled by Lucy Desborough at Hamptons. She is always responsive when queries are raised by the tenant or ourselves. Issues are sorted out before they become problems. We are very satisfied with Hamptons's management service.
3/5
TrustpilotDealt with Hamptons as a buyer
Dealt with Hamptons as a buyer. Not pleasant experience - lacking customer focused communication, and politeness. Would not want to go through that again.
4/5
TrustpilotI’m a new tenant renting a house…
I’m a new tenant renting a house through Hamptons. A month in and so far Ashley Odea has responded to all my questions and requests.So far everyone has been helpful except the concierge service they recommend to help set up services etc
5/5
TrustpilotHamptons have been managing a 2 year…
Hamptons have been managing a 2 year let of my property. Annual inspections and safety work have been conducted promptly. The one occasion where a repair was required was dealt with promptly and at a very reasonable cost. Thanks team!
5/5
TrustpilotExtremely efficient!
I am very happy with how smooth the process was and how efficient Jack and Julia have been! Communication was superb, could not ask for anything more. I am very grateful for all the help and for keeping me updated! Thank you!
5/5
TrustpilotThanks
Moved into the house slightly before all the work has been done by Max Barnes (property manager) was super helpful in sorting all the remaining work out and making sure we were both happy!
5/5
TrustpilotHamptons Service management
Sandra from Hamptons is an excellent advisor and has supported me in my flat management issues. I highly recommend her and her colleagues
5/5
TrustpilotNegotiating return of deposit
Hayley did a great job in managing the contract close out and negotiations on costs for damages/wear & tear. I feel she represented the interests of both parties in a fair and reasonable manner and we were both very happy with the outcome.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
