Trusted Agent profile

Henwick Properties Thatcham reviews

4.0

★★★★★ Great

84 reviews across 2 platforms

3 High Street, Thatcham RG19 3JG

Henwick Properties's Thatcham office at 3 High Street is rated 4.0 out of 5 across 84 reviews on two platforms, including 78 Google reviews rated 4.2. Checked 9 October 2026.

Google logo

4.2 / 5

78

Reviews on Google

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thatcham office, from every platform, shown as written. First names only.

5/5

Google

Nick and the team at Henwick Properties were great with me at one of the most stressful and daunting times I’ve encountered yet as a single person/mother re homing me and my son quickly where other agencies didn’t give me a chance or weren’t prepared to, they made it so easy for me that I really didn’t believe it had happened that easily and quickly! I had quick responses and the team were very supportive making me feel like I could ask anything and i did!! Thank you.

Curly · 14 May 2025

Agent replied · 28 May 2025

Thank you for the kind words Claire, it means a lot. All the best.

5/5

Google

Nick and the team have been absolutely brilliant throughout my tenancy. By far the best letting's company I've used to date. When I've had issues Nick responded promptly and got things sorted in record time. I was impressed. Even the exit was fast and got my deposit back and everything wrapped up nice and quickly. Makes such a nice change because most lettings agents I've used have been slow or having to chase. Thank you ⭐⭐⭐⭐⭐

Jason · 29 December 2024

Agent replied · 24 December 2024

Thank you Jason for the lovely review. It means a lot. A Merry Christmas and a Happy New Year to you!

5/5

Google

Ben at Henwick Properties has been superb. Through what was quite a stressful time, Ben remained positive, energetic and passionate. He insisted he would sell my property and that he did. He kept me up to date and I really respected his honesty. If selling a property in Newbury/Thactham Ben is your man!!!

Hayley · 12 June 2025

Agent replied · 29 December 2025

Thank you so much for the kind words Hayley, Ben will be thrilled! All the best...

5/5

Google

Connie, Nick and team were so incredibly kind to us when finding a new property. I couldn't recommend them highly enough!

Barney · 14 February 2026

Agent replied · 14 April 2026

Thank you so much for your kind review Barney. I will pass this onto Nick & Connie. All the best.

5/5

Google

This is our third Estate Agency that we've rented through, and it has been the most hastle free! Moving homes can be super stressful but Connie and the Henwick Properties Team from Thatcham made it all super easy and quick. So happy to have come across them!

Kinga · 14 April 2025

Agent replied · 24 August 2024

Thank you so much for the lovely review Kinga, All the best!

4/5

Google

I would recommend Renting with you guys. Even though my experience with my property wasn’t the best at all. It wasn’t really Henwick properties fault, it was my lazy landlord. I could write a massive long story with everything but I won’t. …

Emily · 14 April 2025

Agent replied · 25 October 2024

Thank you Emily for your honest review. All the best.

5/5

Google

I highly recommend Connie and Henwick Properties to anyone in search of a new home. Their commitment to client satisfaction is evident, and I couldn’t be happier with the service I received. Thank you, Connie, for making my move such a positive experience!

Sonia · 14 April 2025

Agent replied · 24 August 2024

Thank you for the kind words Sonia, I'm glad Connie delivered a good service for you!

5/5

Google

I've had a fantastic experience renting a house through Henwick Properties. Connie was super helpful at the property viewing, and she also made the referencing and moving-in procedure very easy.

Kirsteen · 31 August 2025

Agent replied · 29 December 2025

Thank you Kirsteen, I will pass on your kind words to Connie! All the best.

5/5

Google

We were renting with Henwick Properties for a year. One of the best agency's for rented properties, especially Connie she was helpful from the beginning of the tenure to the end. She is been always professional and work with quality. Thank you!

Chris · 16 March 2025

Agent replied · 2 May 2025

Thank you so much for the lovely review. All the best.

5/5

Google

Has been the best experiance for me the past 5 years with henwick properties. Thank you so much nick and the team for helping me also through the scariest time of my life, making it possible where other high street estate agents left me with no options or no where to turn when becoming single with a child. You helped me a my young daughter 5 years ago and we are still with you now, forever grateful.

Catherine · 1 August 2025

Agent replied · 29 December 2025

Thank you Catherine for taking the time to write a lovely review. All the best to you and your daughter. Take care.

1/5

Trustpilot

Avoid Henwick Properties

If you are a property owner looking to rent your property out, then avoid this company, Henwick Properties, like the plague. They do not carry out and complete the relevant credit rating checks on people before they even move into the property, as they took on two people to rent my Mum's house out and they both had CCJ's against their names, even before they moved in, therefore, they should not have even been allowed to rent this property, however, the father and two sons who own and operate Henwick Properties did not do this, as they should have done anyway, as that is mandatory, period.

Richard · 10 April 2026

5/5

Google

We where having no luck finding anywhere. When we found places we never heard back from them until we got in touch with henwick properties they were really good. Connie replied to our emails very quickly and helped us find somewhere. Was really good at booking viewings last minute to fit around us. Happily showed us around same properties twice at different times to make sure we sure about it. She made a very stressful time a lot easier for us So thank you very much for all your help

Jennifer · 27 March 2025

Agent replied · 15 April 2025

Thank you Jennifer for taking the time to leave a kind review. All the best to you.

1/5

Trustpilot

Company should just close down

Was a Tennant with Henwick for 8 years and over the 8 years they was hard work to deal with. I’d report issues and constantly have to chase them to follow up and to find they never actually actioned anything. Every time you speak to them they give you a clear impression that they don’t care as is more of a bother to them that you call.

Kevin · 5 May 2026

5/5

Google

I can’t recommend Gary enough at Henwick properties, very transparent at every stage and complete honesty. I would highly recommend to use Henwick properties for any aspect of your house transaction.

Dylan · 30 September 2024

Agent replied · 25 October 2024

Thank you Dylan for the lovely review. Take care! 🙂 …

5/5

Google

Very good and polite service, especially Ben in particular, and has always been personally a hastle free experience renting, as a tenant, with them.

Cean · 29 December 2024

Agent replied · 24 December 2024

Thank you so much for the kind review Cean. All the best to you.

5/5

Google

I would give Henwick Properties 6 star if I could. Ben helped me secure a great flat in a nice part of Central Reading at a reasonable price, and was very accommodating with my bespoke requests. Throughout my property hunt, I approached a number of letting agents in my search. Almost all of them (apart from Henwick and one other) used high pressure tactics to try to get me to part with a Holding Deposit before I was ready to. Ben was very understanding when I told him about this. He knew exactly the right times to press the button to request money from me (i.e. when I felt comfortable enough to part with funds) and didn't let my concerns jeopardise the deal from closing. And they also managed to get me in only 4 days after I viewed and offered. Henwick Properties are based a few miles outside Reading, but they cover properties to rent in Reading and have staff regularly available in the area to conduct viewings. The property was immaculately clean, pretty much to the letter, and had very little wrong with it. It's been a while since I last rented, but every friend and colleague of mine who I have ever spoken to about renting have all complained about properties they move into coming with a list as long as my arm of faults or teething problems, so it was a huge relief to me that I was able to enjoy this move without experiencing the same. Again this demonstrates the high standard that Henwick Properties deliver. I wouldn't hesitate in recommending Henwick Properties to any prospective tenant.

Lee · 7 February 2023

5/5

Google

We have been renting the same property for many years with Henwick, and we're lucky enough not to have many issues. However, whenever we needed anything, they were very helpful and quick to action. Always getting back to my emails in a very timely manner. Can't fault Henwick Properties with anything.

Natalia · 14 April 2025

Agent replied · 24 August 2024

Thank you so much for your positive review Natalia.

5/5

Google

If your thinking of renting your property out, I’d say don’t walk, but RUN to Henwick. Having rented a property out for years with multiple local agencies I can tell you this team are a different level. They have taken care of everything from Start to finish, made what can be a stressful process Calm and organised. Honestly biggest thank you to Nick and the team I really appreciate your expert advice, support and work. My flat was rented within 3 days with everything taken care of for me. Seamless. I won’t be using any other companies for my rental requirements again and again. 5*PositiveResponsiveness, Quality, Professionalism, Value

Gareth · 25 August 2022

5/5

Google

They are supportive and available to respond to customer's requests. Thanks dear Connie for being kind and responsible all the time.

Sam · 29 November 2025

Agent replied · 29 December 2025

Thank you so much for the lovely review Sam, we will pass this message onto Connie! All the best to you... 🙂 …

5/5

Google

Would definitely recommend Henwick Properties to anyone looking to rent or rent out a property. Straightforward, approachable, responsive, and professional at all times. We really appreciated their approach and actually felt like we could …

Shona · 14 April 2025

Agent replied · 24 August 2024

Thank you so much for your kind words Shona, All the best!

5/5

Google

We sold our house to move into rented accommodation and the whole experience has been one of the most stressful times of my life (not sold through Henwick) …

Colette · 14 April 2025

Agent replied · 25 October 2024

Thank you for taking the time to leave a review Colette, all the best.

1/5

Google

I've been looking for a 2 bedroom house for months and months and everytime I ask if a house is available in Newbury or Thatcham the house then magically disappears off the website. Don't waste your time even ringing because they also don't bother ringing you back to let you know the house has been put up for let. It's a joke.

Amber · 20 July 2023

Agent replied · 27 July 2023

Hello Amber, I'm sorry that we couldn't find you a property. If we had more properties to offer of course we would like to help everyone but it is nearly impossible in this area with the shortage of Rental properties.

5/5

Google

Henwick Properties always helps me find the perfect house to rent. The service is excellent, quick, and efficient. Highly recommended!

Luiz · 14 April 2025

Agent replied · 14 April 2026

Thank you Luiz. Take care.

1/5

Google

They made me wait for hours in vain, even though I told them three times, no one looked at the car for two and a half hours. When they delivered the car, it was delivered without washing. When I asked why, they said it was a joke because the water was chalky and left a trace.

Halim · 1 July 2023

Agent replied · 27 July 2023

This is Spam. Please Remove. We don't sell cars. We sell houses!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henwick Properties's Google reviewsLeave Henwick Properties a review

Questions about Henwick Properties Thatcham

How many reviews does Henwick Properties Thatcham have?

Henwick Properties's Thatcham office has 84 reviews across two platforms: 78 on Google, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Henwick Properties Thatcham's rating?

Henwick Properties Thatcham is rated 4.0 out of 5 across all 84 reviews, and 4.2 out of 5 on Google from 78 reviews, checked 9 October 2026.

Where is Henwick Properties's Thatcham office?

Henwick Properties Thatcham, 3 High Street, Thatcham RG19 3JG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.