Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was looking for a new home in a hurry as my landlord had sold my home of 6 years. Ben was so kind and helpful and I was able to find a wonderful newly refurbished flat in Ramsgate. Other agents were inflexible and my circumstances made it difficult to get a place but Springer Homes went out of their way to help me.
Ed · 26 June 2024
Agent replied · 22 November 2024
Hi Ed,
Thank you for this lovely review, no worries we always try to help all situations, we hope you will be very happy in your new flat.
Kind regards
Ben
★★★★★ 5/5
GoogleI'm really happy with all the help we got from springer homes.
As first time renters we had many worries, but Ben was very helpful and explained everything properly, he was quick with the emails as well. Thank you again for everything!
Would definitely recommend.
Enikő · 23 March 2025
Agent replied · 8 May 2025
Ah thank you Eniko 😊
I really hope you and Ewan enjoy your new home. …
★★★★★ 5/5
GoogleThe BEST Estate Agents in Thanet!!
After listing our property with prettyich every other agent in the local area over the past few years (who were all charging double the price btw) We recently sold our property with Springer Homes. The professionalism, attention to detail and approachability of their staff made the whole process easy.
Our sale was not as simple as you'd first think with our first buyers pulling out without much explanation after months of enquiries, Ben and his team had another buyer lined up within 4 working days!
You will not be sorry for working with Springer Homes I know we aren't!
Beth · 23 November 2022
Agent replied · 22 November 2024
Thank you for your lovely comments Beth,
Was great working with you guys.
Thank you again.
Ben
★★★★★ 5/5
GoogleWe've used other estate agents based in the Thanet area, each were really keen to provide tenants, however over time they would seek ways to rip off the landlord where they could, yet not look after the buy to let property as we were led to expect. The unfortunate & costly result being we've been left cautious of their claims of good management and honesty. We've now been with Ben (and father) for a while and they have restored faith. As a 2 man family business they are small enough to care and have remained competent, very helpful and trustworthy. We would heartily recommend Springer Homes to any landlord fed up with the larger, far less personal outfits, who were really about profiteering at the landlords' expense. It's been such a relief to appoint and work with Springer Homes.
Charlie · 19 December 2025
★★★★★ 5/5
GoogleWe have worked with Jeff, Ben, Freddie and the rest of the team at Springer Homes for nearly ten years now and have always found them professional and easy to work with. Unlike some agents they are always contactable and go the extra mile. We use them for property management, lettings, sales and building work via their sister building company. Being based in London it is comforting knowing such a competent team are looking after our property investments.
Tom · 24 November 2019
Agent replied · 22 November 2024
Thank you for your kind words Tom, means alot.
★★★★★ 5/5
GoogleMany thanks to Ben for his help in selling our property. His breadth of knowledge and attention to detail has been invaluable. We will definitely be recommending the services of Springer homes, and returning in the future.
Susy · 22 May 2024
Agent replied · 22 November 2024
Hi Susy,
Thank you for your kind words.
Always here to help.
Kindest regards
Ben
★★★★★ 5/5
GoogleReally great people. Always available to help their customers. My agent Ben has been amazing and I am happy that I got my flat from Springer Homes. Would most definitely recommend for anyone looking for a place to rent or mortgage
Gloria · 23 November 2023
Agent replied · 22 November 2024
Hi Gloria,
Thank you for your kind words, we always try and give all our tenants the best support we can.
Kind regards
Ben
★★★★★ 5/5
GoogleJust purchased a home through Springer Homes, such a positive experience! Ben was so helpful and quick to answer our emails, which was very reassuring as first time buyers! Couldn’t be happier!
Tasha · 22 May 2024
Agent replied · 22 November 2024
Hi Tasha,
Thank you for your review, we hope you enjoy your new home and I am glad I made your first ever buying process a positive one.
Congratulations on your new home !!
Kind regards
Ben
★★★★★ 5/5
GoogleI dealt with Ben at Springer homes and he couldn't have been more helpful an absolute pleasure to deal with, great communication and a very easy process throughout, I can't recommend Springer homes enough
Matthew · 26 March 2025
★★★★★ 5/5
GoogleThis is definitely the best letting agent in Thanet, all due process was stress free. My agent Ben was very professional and helpful.
Will definitely recommend
Ayomide · 23 November 2023
Agent replied · 22 November 2024
Ahh Thank you Ayomide !!!
Has been a pleasure helping you secure your family home.
Always hear to help.
Thank you
Ben
★★★★★ 5/5
GoogleBen was professional and thorough in his conducting of our viewing. His knowledge of the property and valuable insight meant that we were both comfortable and happy throughout the process of viewing, making an offer and having our offer accepted. Excellent.
Paul · 23 November 2021
Agent replied · 22 November 2024
Thank you for your review Paul, I'm glad I made the viewing process an enjoyable one! Good luck with the sales process and I shall be a phone call away should you need any assistance, Kind regards
Ben
★★★★★ 5/5
GoogleI would definitely recommend springer homes. Very friendly and down to earth agent , professional and helpful and good quality affordable homes to rent. Repairs are sorted quickly to. By far the best agency I have rented from.
Dawn · 7 February 2025
Agent replied · 22 May 2025
Hi Dawn,
Thank you for your review, This means to world to us.
Hope you are enjoying you new home.
Kind regards
Ben
★★★★★ 5/5
GoogleWe used springer homes recently for two transactions and received excellent service! We were in the process of buying a second property and renting out our first one. They were really helpfull and guided us through the whole process as it was stressful trying to do both in one go. They found us an excellent family home and great tenants for our flat. Would definitely recommend and use again in the future, professional and friendly throughout. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Alexandra · 23 November 2021
Agent replied · 22 November 2024
Hi Alexandra,
We are pleased you feel this way about our services, we only have your best interests. Making it a smooth process hopefully helps with any stress. Thank you for your review.
Kind regards
Ben
★★★★★ 5/5
GoogleVery professional and great service. Nothing was to much trouble for these guys and got me in my property very quickly.
Kirsty · 22 May 2024
Agent replied · 22 November 2024
Hi Kirsty,
Thank you for your lovely review, we love to do our best to find people their new home. Hope you will be a tenant for a long time with us.
Kind regards
Ben
Springer Homes
★★★★★ 5/5
GoogleSpringer Homes is a boutique estate agent which provides a one-to-one personal service, where the client's needs are not only listened to, but actioned upon. They found us the perfect tenants during the Covid crisis. Little short of a miracle. We will most definitely be using them again.
Winjoy · 23 November 2020
Agent replied · 22 November 2024
Thank you for your very kind words.
★★★★★ 5/5
GoogleWe are very pleased with the service we have received and continue to receive from Springer Homes. We would highly recommend them.
Alison · 23 November 2022
Agent replied · 22 November 2024
Hi Alison,
Thank you for your kind review, Glad you're happy with our service.
Kind regards
Ben
★★★★★ 5/5
GoogleBest estate agent we have had highly recommended
Helen · 23 November 2023
Agent replied · 22 November 2024
Thank you Helen, Kind words.
We will continue to be the best we can.
Kind regards
Ben
Springer Homes
★★★★★ 5/5
GoogleSuper service. I feel very happy with Ben and Geoff running my rental property affairs.
Lindsey · 23 November 2022
Agent replied · 22 November 2024
Thank you, Lindsey.
Always her to help, glad you happy with our service.
Kind regards
Ben
★★★★★ 5/5
GoogleVery kind, family run and always keen to help
Dan · 23 November 2021
Agent replied · 22 November 2024
Thank you very much for the review Dan, we sure are always here to help
Ben
★★★★★ 5/5
GoogleLovely apartment overlooking the sea at Machico
David · 22 May 2024
★★★★★ 5/5
GoogleBrillaint experience very recommended
Stacie · 23 November 2021
Agent replied · 22 November 2024
Thank you for your kind words.
★★★★★ 1/5
GoogleRating only, no written review.
N · 23 November 2024
Agent replied · 22 November 2024
Evening N J
Can I ask why you have left us a 1 star review with zero explanation?
Kind regards
Springer Homes
★★★★★ 5/5
GoogleRating only, no written review.
Marina · 23 November 2023
Agent replied · 22 November 2024
Thank you Marina
Kind regards
Ben
★★★★★ 5/5
GoogleRating only, no written review.
Leelaram · 23 November 2020
Agent replied · 22 November 2024
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.