Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you for your support and respect.
Thank you for keeping us updated with everything that has been going on with the sale. .Thank to the whole team. As I explained to Louise we were not just selling a house. We were selling the beautiful home of our dearly beloved mother. And we fell you treated us with support and respect. This had been a very emotional time for us all this home had such wonderful memories attached to it and was difficult to say good bye to . Thanks again. yours sincerely Andrew Turnidge.
Andrew · 16 March 2022
★★★★★ 4/5
TrustpilotAMY WHIFFIN -she's the star of Miles and Barr Fokestone
All credit goes to AMY WHIFFIN -[now with Miles and Barr, Folkestone] who continued with the ethics of her previous company-Advanced Lettings.She was professional , helpful, always prepared to find solutions-important as we live 250 miles away. It took finance at M+B over a week to remit the rent each month.It also took M+B a month to advise us that our tenant had gone into a nursing home-already notified by Folkestone Council on 19 January? So all credit to Amy Whiffin and thanks for all her help over the years. Sue Wilding 15/03/22
SUE · 15 March 2022
★★★★★ 5/5
TrustpilotDealing with miles and Barr especially…
Dealing with miles and Barr especially Jane who showed us around and property and Kerrie dealing with our application has been a breeze, they answer emails and queries promptly and with a friendly manner.Thank you
Emily · 22 September 2021
★★★★★ 5/5
TrustpilotUnderstanding the brief
Stephen has shown us properties on 3 occasions. He was punctual, organised and knowledgeable about both areas and properties. His recommendations have shown he really understands our brief. Back office is equally efficient - highly recommend
Liz · 9 February 2025
★★★★★ 5/5
TrustpilotI've used Miles and Barr for purchasing…
I've used Miles and Barr for purchasing two properties and for many years for letting. They have been so professional, hardworking and go the extra mile. Thanks Jo, Jack, Louise, Kelly, Reece, Andrew and the team.
Jane · 7 July 2021
★★★★★ 5/5
TrustpilotEmily from sales progression made it…
Emily from sales progression made it all go smooth and fast, job well done!
Kropaksp · 15 October 2025
★★★★★ 5/5
TrustpilotMiles and Barr were great from start to…
Miles and Barr were great from start to finish! All the staff are very helpful especially Lisa Rice who went that extra mile to make sure I was up to date every second of the day!
Nick · 16 June 2021
★★★★★ 5/5
TrustpilotBrilliant Service
This has been so smooth and I have not had any fears or worries as I have been kept in the loop of all that's happening as it happens. Sophie Collins has been amazing
Sophia · 22 October 2021
★★★★★ 5/5
TrustpilotSophie was excellent throughout the…
Sophie was excellent throughout the letting process very approachable and quick to reply when we had any concerns. Helped us to find a great property in a difficult rental market and we are very appreciative.
Barnaby · 17 August 2021
★★★★★ 5/5
TrustpilotShelley Webster
Shelley Webster was extremely helpful and went above and beyond to make sure my sale was completed with minimal stress. She was punctual, reliable and so hardworking. I cannot thank her enough.
Faye · 5 February 2022
★★★★★ 5/5
TrustpilotHelpful, Nice & Swiftly
I appreciate the services and helps from your colleagues, like Jess, Jake and especially Jenny Harmes, she have been helpful, nice and responding swiftly. It’s been a pleasure speaking with her. KK
KK · 4 February 2022
★★★★★ 5/5
TrustpilotBEST ESTATE AGENTS…
We sold our property through Miles & Barr and had excellent service from start to finish. Thank you so much to all of you, especially Emma for keeping us up to date all the time.
Christelle · 22 June 2021
★★★★★ 5/5
TrustpilotI had a wonderful service and…
I had a wonderful service and experience purchasing my property and would like to give a special thank you to James for helping me with the mortgage! All round great company to purchase from! Would highly recommend!
Lauren · 16 January 2021
★★★★★ 5/5
GoogleMy experience from start to finish was excellent. The team at the Birchington branch went above and beyond to not only ensure a sale but to support us when our chain was in danger of collapse. All of the team members that I dealt with at the branch were professional, helpful and responsive to my needs and communication. Thank you.
Carrie · 28 November 2023
★★★★★ 3/5
TrustpilotTo Rent, OR Not To Rent, that is the question…
Praise be to Jenny Harmes, Miles & Barr Lettings Manager, Thanet.I would have given up on the whole process of trying to rent a property through the Miles & Barr agency - from being faced with a viewings agent who knew nothing about the property, having been in the job for only 2 weeks, to THE MOST torturous on-line application process, dealing with “The Lettings Hub”, + an off-shore call centre, blah! blah! blah!- were it not for a phone call with Jenny. Knowledgeable, patient, answered all my questions - no matter how often I repeated them - and set my mind at ease.In this digital age, why has renting a property become so difficult & convoluted??!!?? Our entire lives are on-line, takes about an hour to check an individual’s bona fides: 10 days with Miles & Barr…….Jenny I rate 4 ⭐️. The rest of the renting experience with M&B, 2 ⭐️. Average 3 ⭐️.
MRS · 9 December 2021
★★★★★ 5/5
TrustpilotGreat help with finding our new home
We were really impressed by Miles & Barr Property Management's communication and professionalism in helping us find our new home. Our contact with Sophie Collins was incredibly helpful throughout this process - thank you!
Jack · 22 July 2021
★★★★★ 5/5
TrustpilotVery helpful and always there to answer…
Very helpful and always there to answer my queries, Alex Munn went all out to help me and I cant thank him enough , that guy dont stop working , he is an asset
Rory · 2 July 2021
★★★★★ 5/5
TrustpilotI bought a lovely flat recently through…
I bought a lovely flat recently through Miles & Barr, I was actually dreading the process as it as it can be long, boring and very frustrating. I was pleasantly surprised how painless and quick it it all was. They also introduced to really good solicitors which really helped and a member of their team (Louise Daly) was always on hand with any questions or worries I had. I can most definitely recommend Miles and Barr.
Fee · 20 May 2022
★★★★★ 5/5
TrustpilotWonderful experience.
This was a very smooth and friendly process, with a lot of help from Anna and Holly, made this a lot less stressful, they listened to my needs and wishes, many thanks Jason.
J · 10 August 2021
★★★★★ 5/5
TrustpilotThanks for the perfect Xmas gift Miles and Barr
It's been a long journey looking for a home for my family and finally we got our dream home thanks to the great team at Miles and Barr, when I say great, I really mean great from Natalie who's always been responsive and supportive, Sophie,Jake who's taken us on several viewings and the rest of them team behind the scene,my family says a big thank you,words aren't enough to express our gratitude, thanks so much guys and double thanks👍👍👍👍
Olukayode · 30 November 2021
★★★★★ 5/5
TrustpilotBig thank you to Miles & Barr
I have just completed on my lovely new home in Ramsgate, with a seaview, thanks largely to the quick thinking of Chelsea at Miles & Barr. I had seen the house on Rightmove before but it had been snapped up already. I was viewing another property with Chelsea and happened to mention the house, she said that the house may come back on the market and fitted me in for a quick dash round (after we spent about 15 minutes trying to unlock the door). The outcome was that I got my dream house! Then came the nightmare solicitor charade, but Suzanne at M&B helped through the whole process, always at the end of the phone and a delight to deal with. Thanks to all at Miles & Barr and I would happily recommend them to any house hunters out there. Good luck.
Aled · 24 September 2021
★★★★★ 5/5
TrustpilotGreat experience
Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great
Nkadinma · 22 July 2022
★★★★★ 5/5
TrustpilotAnna Adamczak
Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star 🌟
Christian · 2 January 2022
★★★★★ 5/5
TrustpilotThe Birchington team and Debbie Mead…
The Birchington team and Debbie Mead went above and beyond. As a first time buyer they helped me every step of the way. I really appreciate everything they done for me.
S · 2 November 2021
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