Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBelvoir have been on the front line of margates regeneration, my association will continue for decades,
Belvoir have supported me through thick and thin, taking over management when agency operations already very demanding,
It’s easy for landlords, but you change shoes, the rental market hectic,
Agents who find you a tenant,
Genuine is the word I’m looking for,
As a first time landlord I got good advice in the real world, without charging a penny I received support and advice as I woke up and exited Airbnb .
Agents I notice can be temporal , I’m proud to be associated and my experience teaches me I wouldn’t be able to change shoes,
Belvoir Margate are my heroes.
Joseph · 3 November 2025
★★★★★ 5/5
GoogleAfter many moths of searching for a suitable rental property through multiple agencies, Belvoir Thanet helped my partner and I find the perfect apartment.
After facing real disappointment and serious set backs with unreliable and unorganised agents, our experience with Belvoir Thanet was completely to contrary and they provided an all round exceptional service.
I cannot speak highly enough of not just the reliable and professional nature on which the company and its representatives conducted themselves (particularly our agent Gavin) in finding the property but also the follow up since our move has been fantastic.
My partner and I are now happily settled in our lovely new home and owe a great deal of gratitude to Belvoir and its Thanet team.
Jack Lambert and Che Childs
Jack · 2 January 2017
Agent replied · 31 December 2024
Thanks Jack, hope you and Che are settled.
★★★★★ 5/5
GoogleI can't praise Hugh and the Team at Belvoir Thanet highly enough really. Being an Overseas Landlord it's always a worry that you're not in the UK to deal with anything that may arise, but I can put those worries aside because I trust these guys implicitly and they've never let me down. We've just agreed another year's Tenancy with the same excellent Tenant - what wonderful Peace of Mind! Thank you Chaps it's an absolute pleasure working with you and I really appreciate everything you do to make the rental of my property so hassle free.
Geraldine · 2 January 2017
Agent replied · 31 December 2024
Thank you Geraldine, hope you're enjoying a warmer climate than we are here!
★★★★★ 5/5
GoogleI wanted to purchase a 'Buy to Let' property in Thanet to give me an income. I don't live in Thanet and hadn't bought a property for 35 years so was rather apprehensive about the whole process. Belvòir was recommended to me so I went to see Hughie & Gavin. I have been so impressed by their professionalism. They were happy to advise me every step of the way, from the type of property to buy, which areas are best for rentals, and those areas to avoid. They also did 'pre-purchase' inspections of houses I considered buying, to avoid me paying for an expensive full survey on an unsuitable property. They were able to recommend a very helpful local surveyor, and keep a list of experienced local tradespeople to call upon should that be necessary. They have even undertaken minor repair jobs themselves! They found tenants for my property within two days of advertising it, and my tenants were in the house very soon after Belvoir had undertaken all the necessary reference and financial checks. I am very happy with the service Belvoir provides and have no hesitation in highly recommending them. Jan Wright
Janet · 2 January 2017
Agent replied · 31 December 2024
Thanks Jan, we were very happy to assist you all of the way through!
★★★★★ 5/5
GoogleIf you are looking for complete piece of mind look no further these guy's have it all. Very professional they give a five star service alway's available and ready to help giving excellent advice. We would have no hesitation recommending Belvoir Thanet a big THANK YOU to Hugh and Gavin. K Talbot & J Hawkins
Karen · 2 January 2017
Agent replied · 31 December 2024
Thankyou Karen and Julie. Enjoy the weekend!
★★★★★ 5/5
GoogleThank you to Belvoir Lettings Thanet for making our move to this area so much easier than it might have been. Hugh pulled out all the stops to get us settled and the property was perfect for us. All admin etc went smoothly, thank you so much! Sue and Barry.
Sue · 2 January 2017
Agent replied · 31 December 2024
Thanks Sue, hope the move has gone smoothly and your settled in your new home!
★★★★★ 5/5
GoogleI found them highly professional, very knowledgeable, straight forward, and an absolute pleasure to deal with. Hugh and Gavin kept us totally informed and were always available to help with our numerous questions in a polite warm and friendly manner.
Simon · 2 January 2017
Agent replied · 31 December 2024
Thanks Simon, hope yourself and the family are well and things have been moving forward with the house.
★★★★★ 5/5
GoogleWhen I moved from North East to Margate 3 years ago Belvoir where amaxing at helping me find the right flat (that would take pets) and arrange all the checks and finances without me being present. I've only recently moved out of the flat and once again Belvoir were on the ball with my check out (even though I had to extended by 1 day) and the refunding of my deposit.
I would highly recommend them, as and when I'm on the market to look for another property this well be my first port of call.
Jan · 3 January 2021
Agent replied · 31 December 2024
Thanks Jan. We hope you're settled in to your new home and the dogs are happy too!
★★★★★ 1/5
GoogleWe had a positive experience moving into the property. But when it came to us relocating the agent did not seem bothered we had damp issues and we had a hole in the kitchen ceiling thanks to the landlords dodgy plumping! The viewings he was not there for some and got timings wrong! He also had a full inventory of the house he then said to the potential tenants that our personal belongs, for example, the American fridge freezer and washer dryer was coming with the house! Didn't do his homework. In addition, if you are on DSS don't bother with Belvoir we were told by the agent they won't consider them but still let them view the property as a box-ticking exercise. He admitted that before we took on the property that he was aware of the social issues i.e. drug dealers on our street when we asked if there were any issues at our initial viewing he neglected to tell us. Keep away a bunch of cowboys!
Marcus · 4 January 2020
Agent replied · 31 December 2024
Hi Marcus, thanks for taking the time to review our services. I will always hold my hands up and admit to when we are wrong (and sometimes it happens, we are not perfect) however I would like to respond to this wholly unfair, inaccurate and negative review and address the points you have made.
1) Damp issues - We did not manage the property so it is you who are responsible for reporting any damp issues to your landlord direct.
2) Hole in the ceiling - The landlord had already told us that the hole in the ceiling was caused by a leak from the shower, a leak which had been fixed and repair work was booked in for when you vacated the property.
3) Viewings - there was 1 occasion that the applicant turned up at the wrong time, knocked on your door and you showed them round. We were on our way and would have been there at the time it was actually booked for, you were also aware of the time it was booked for as this was booked via yourself.
4) Regarding your fridge freezer and washer dryer - I have spoken to the gentleman who did the viewings and he simply asked if the white goods were yours or came with the property. I accept your point that he should have known about this and we have taken actions to ensure this is the case moving forward with all our properties.
5) Applicants in receipt of housing allowance - As an agency we accept that everyone’s circumstances are different and take every application in to consideration. We are not however the final decision makers and this comes down to the individual landlords, there are other circumstances that can affect this with some insurance companies products not valid if the house is tenanted by people in receipt of housing benefit. Whilst we agree this is unfair it is completely out of our control.
6) Social issues, We find this comment extremely dishonest and can categorically deny that this even happened.
I do wish that you had taken the time to contact us and discuss why you felt that our professionalism had been well below what is expected instead of writing this review, 5 months after you had actually vacated the property.
★★★★★ 5/5
GoogleExcellent professional service - Belvoir Thanet gets my highest recommendation. Hughie and Gavin are meticulous in their approach, totally reliable and offer the highest calibre support to tenants and landlords. I can't fault them !!
Susan · 2 January 2017
Agent replied · 31 December 2024
Thanks very much Sue!
★★★★★ 5/5
GoogleDear Gavin & Hugh,
We would like to say how delighted we are with your services.
After experiencing and wasting some 6 weeks with another larger agent and having to endure such a poor and unprofessional-ism with them, we soon realised we made the right decision to change to Belvoir Lettings
We have found you to be professional, give good advice with a hands on approach to all matters.
In contrast and to have found a tenant in such a short time is amazing.
THANK YOU!!
Veronica Lancaster
Veronica · 2 January 2017
Agent replied · 31 December 2024
Thanks very much Veronica. Glad we could help!
★★★★★ 5/5
GoogleSuperb service, can’t fault Belvoir there fab : ) , would highly recommend. Gavin is great very helpful , caring and professional.PositiveResponsiveness, Professionalism
Joanna · 3 January 2021
Agent replied · 31 December 2024
Thanks Joanna, we hope you settle well in your new home.
★★★★★ 5/5
GoogleTo those who might be beginning to think these guys must write their own Google reviews I can assure you that my own testimony is both true and unsolicited ;) Both Gavin and Hughie have been consummate professionals and continually helpful in terms of general advice - well beyond any terms of contract. This assistance and guidance started before I had even engaged their services and I would not hesitate in recommending them to any landlord.
Richard · 2 January 2018
Agent replied · 31 December 2024
Hi Richard, Many thanks for your review. Always nice to receive such high praise! Look forward in assisting you in the future.
★★★★★ 5/5
GoogleKnowledgeable, honest, and a fantastic all round service from Belvoir Thanet. Their expertise filled me with confidence and trust and I would highly recommend them to anyone.
Chris · 2 January 2017
Agent replied · 31 December 2024
Thank you Chris!
★★★★★ 5/5
GoogleI would like to thank Gavin for the fantastic services he provided to our family in our most recent move, I would highly recommend this company.
Steve · 2 January 2017
Agent replied · 31 December 2024
Thank you Steve. I hope you and the family are all settled now.
★★★★★ 5/5
GoogleWe have been dealing letting agents for about 10 years now and both Hugh and Gavin are by far the best we have dealt with.Nothing is too much trouble and if anything does go wrong it is sorted out straight away.They are always very polite and helpful and we could not recommend them highly enough,thanks again for all your help, Ian And Wendy.
Wendy · 2 January 2017
Agent replied · 31 December 2024
Thanks Ian and Wendy! Have a great weekend!
★★★★★ 5/5
GoogleGavin and Hugh and fantastic at what they do. They are always so professional, friendly, and get on top of any "issues" arising at our AST property. We are very grateful to have them as our management and letting agent and I know our tenant feels the same. Thank you guys!
Sarah · 5 March 2024
★★★★★ 4/5
GoogleI have rented out my property for two years with Belvoir Thanet and the team have been professional, knowledgeable and helpful. They have dealt with any tenant queries, changes of tenant and paperwork smoothly, quickly and efficiently. Highly Recommended!
Jen · 2 January 2018
★★★★★ 5/5
GoogleHave to say that Gavin and Hugh are both stand up guys, very friendly and professional, and always understanding of any situations that may have arisen.
Always sorted any problems and answered any queries promptly, they couldn't have done more and always had the utmost respect for us.
I would never use a different estate agent, as they give a personal service and really make you feel like a friend rather than just another customer, I trust everything Gavin says and know he wouldn't just palm you off with excuses etc.... Thanks ☺PositiveResponsiveness, Quality, Professionalism, Value
Speed · 3 January 2021
★★★★★ 5/5
GoogleWe recently used Gavin to sell a property though probate. Was a very smooth process and Gavin went above and beyond to ensure the transaction progressed quickly. Would highly recommend.
Anthony · 6 March 2020
★★★★★ 5/5
GoogleI am so grateful to have Belvoir as my letting agent. Both Hugh and Gavin have been really helpful through the moving in process and are really fast to answer phone calls and fix problems. Hugh seems to be able to fix ANYTHING personally which has made repairing the shower and fitting a TV aerial really fast. It is also nice not to have workmen you don't know or trust in the house. Hugh came to my house 5 minutes after I called to report a water leak on a Friday night and fixed it there and then. I feel really lucky to have them as my letting agents and would totally recommend them.
Team · 2 January 2019
★★★★★ 5/5
GoogleWould highly recommened belvoir as an estate agents. They were very helpful finding us a property we loved and nothing was a problem for them, very proffesional and straight forward move in/check in. Very happy, if we was to move would deffiantly use again. Cant fault a thing, very happy.
Sophia · 2 January 2017
Agent replied · 31 December 2024
Thanks Sophia, glad you're happy in your new home.
★★★★★ 5/5
GoogleBelvoir were extremely helpful in finding the right tenants for my property. As a first time landlord they provided great support and answered all the queries I had. I would recommend their services to landlords new and old and will use them again when the need arises. Chris
Groundscale58 · 2 January 2017
Agent replied · 31 December 2024
Thanks Chris!
★★★★★ 5/5
GoogleI am very happy with Belvoir lettings. They are friendly, professional and helpful. I have, and would, definitely recommend to anyone looking for honest, reliable letting agents.
Becci · 7 March 2019
Agent replied · 31 December 2024
Thanks Becci. Hope you've settled in well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.