Trusted Agent profile · Thames Ditton
★★★★★
586 reviews across 2 platforms
55 High Street, Thames Ditton, KT7 0SF
Seymours Estate Agents's office in Thames Ditton, at 55 High Street, is rated 4.3 out of 5 across 586 reviews on two platforms, including 1 Google review rated 5.0.
Tell us what you need and we'll put you in touch. Seymours Estate Agents Thames Ditton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thames Ditton.
Every review we hold for the Thames Ditton office, from every platform, shown as written. First names only.
5/5
TrustpilotFound the staff friendly and helpful
Found the staff friendly and helpful, kept up to date with all requirements Good experience all round
Thank you, Ray. We're glad to hear you had a good experience and that our team kept you well informed. We appreciate your feedback.
5/5
TrustpilotGood people
Good people, very helpful, good communicator, trustful business agent, excellent property seller . Very understanding in resolve problems .
Thanks for the review Carlo. Simply covers a great deal in just a few words.
5/5
TrustpilotFast & friendly!
Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey
Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!
5/5
TrustpilotThanks to everyone at Seymours in …
Thanks to everyone at Seymours in Ripley. Helpful, friendly and courteous staff who all did a great job. Many thanks. Nicky
Thank you for your kind words! We're delighted to hear that our team in Ripley was helpful, friendly, and courteous. We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotI was lucky to meet Jeff at Seymour’s
I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing
We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.
1/5
TrustpilotVery bad service and unprofessional…
Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price
Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.
5/5
TrustpilotEmpathy is key to negotiation
Swift, polite and empathetic response which leads to positive conclusion the next day after viewing. Impressed, and thank you Seymours, Burpham!
We're glad to hear you had a swift, polite, and empathetic experience that led to a positive conclusion. We appreciate your feedback and support. Thank you Francis.
5/5
TrustpilotThe Seymours Sales team in Dorking…
The Seymours Sales team in Dorking recently facilitated our relocation back to the area after 4 years away. They were extremely helpful, polite and professional throughout what is always a stressful and emotional time. Thanks to their interventions with solicitors we managed to get moved in the timescales we needed.
Hi Jacqui, most people believe that buying a home is simple when in fact it can be quite complicated, especially when there are multiples of legal people to deal with as well. Pleased to hear that its all gone well.
5/5
Trustpilotgreat team at the Lightwater office
great team at the Lightwater office. kept us informed all the way in our selling process. definitely recommend above other agents locally
Thanks Ray, its been a pleasure to help you. We've really enjoyed being apart of the Lightwater neighbourhood already.
5/5
TrustpilotExcellent, professional service.
Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!
Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.
5/5
TrustpilotSelling our property
A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.
Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.
4/5
TrustpilotOverall everyone friendly and proactive
Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.
Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.
5/5
TrustpilotFantastic team that got the job done.
Fantastic team that got the job done.I sold a property with Seymours and they made the experience simple. Always on hand to answer questions and worked harder (during COVID) to make my sale happen.I can honestly say lesser Estate Agents wouldn't have bothered to go the extra mile - Seymours did!
Hi Jon, Thanks for taking the time to review our services, Covid has indeed brought a few challenges for us and our clients. Pleased we could help and thanks for using us.
5/5
TrustpilotGreat service
We are happy with the service from Seymours in Surbiton. John and Jenny especially were helpful, honest, courteous and timely with communications throughout the selling process.
Thank you for the kind words. We always keep a constant baseline of treating people the same way that we would wish to be treated ourselves. Thanks for using us.
5/5
TrustpilotAfter using Seymours at Blackwater ten…
After using Seymours ten years ago and being delighted with their excellent service I used the Blackwater office this summer and they were really top notch again. Aiden helped so much in dealing brilliantly with the sale of my house and also with my elderly mother's purchase of a flat.
Hi Ed, its great to hear that you have used us in the past and used us again. Our strap line is "Your Property Partner For Life" so hopefully we can live up to this with you. Thanks so much for the review.
1/5
TrustpilotThe WORST
The WORST! Wont fix anything! Rat infestation...did nothing...mold...did nothing...central heating broken, massive bills...did nothing..no shower for two months in winter..did nothing..works for landlord. Wont let you out of contract. Does not adhere to covid regulations regarding 4 month notice. Tries to force you to renew. Beware!!!!!!!!! Do not use this company!!!
Hello Tanja, Thank you for the comments. I would like to investigate this further for you if I may. Could you let me know which Seymours office you have been dealing with please? Thank you. UPDATE: Hi Tanja, I haven't heard back from you so I took the liberty of searching for your name across our rental department databases but I can't find that you are a tenant of ours. If this is not the case, please let me know so that I can help you. Thank you.
5/5
TrustpilotThe team at Seymours in Godalming are…
The team at Seymours in Godalming are amazing. We have had great service from Adam Boshoff. Thank you!
Thank you so much for your kind words Michelle. We're delighted to hear that you had a great experience with the team at Seymours in Godalming. Adam Boshoff will be thrilled to know his service was appreciated. Thank you for choosing us!
5/5
TrustpilotFantastic experience with the Seymours…
Fantastic experience with the Seymours Camberley team. From start to finish their communication was excellent and their feedback was fair. They made some great suggestions before we listed and managed to sell our house a few weeks after going on the market. Would use again, thank you guys🙏
Thanks Thomas, that's great to hear.
5/5
TrustpilotSo Far So Good
Appointed Seymours as sole agents, as I have previously successfully sold property through them.The have achieved obtaining an offer at asking price in good time.Solicitors instructed and completion forecast for 10 weeks time.Watch this space!
Thanks for the review Ian. We like to think of ourselves as being on the property journey with you and will always make every effort to ensure that that journey is as pleasurable as possible. It's great to hear that you've used us before and have come back to use us again, it cements our company strap line - Your Property Partner For Life.
5/5
TrustpilotGreat Service & Support
Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.
5/5
TrustpilotA seamless sale and purchase all within…
A seamless sale and purchase all within record time and personal service throughout .
Thank you, Lucy, for your wonderful feedback! We're delighted to hear that you experienced a seamless sale and purchase with us, all within record time. Providing personal service throughout the process is what we strive for, and it's great to know we met your expectations. It was a pleasure working with you, and we wish you all the best in your new home!
5/5
TrustpilotPersonable and approachable at all…
Personable and approachable at all times, professional and friendly.
Thanks Lou!
5/5
TrustpilotHelpfull
Helpfull, being with Seymour’s knaphil first time great experience, very helpful honest all the staff I have deal with. Fantastic
From the first time to the last time, its always a pleasure to help. Knaphill has been so welcoming for us as well and we love being apart the neighbourhood. Thanks for using us LG.
4/5
TrustpilotPersonal and conscientious attention…
Personal and conscientious attention combined with a friendly and cooperative demeanour
Thank you, Howard. We're glad to hear you appreciated the personal attention and friendly approach. It was a pleasure assisting you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Seymours Estate Agents Thames Ditton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thames Ditton.
