Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
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5/5
GoogleThank you so much to both Olivia and Christa from TAG! As first time buyers, we were nervous about the whole situation. Olivia was really helpful, supportive, informative and guided us through the first part of our house buying process . Christa then took over and was equally as helpful and supportive- keeping us updated, supporting us throughout each process and making sure everything was moving efficiently - both from us as the buyers and the sellers
Both Olivia and Christa were so easy to contact, always answered the phone and responded quickly to emails.
Thank you very much to Olivia, Christa and all those involved π
Jessica Β· 28 November 2025
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1/5
GoogleHad a very unpleasant experience with Beverly at TAG. Country is in a housing crisis and refused to give solid reason for rejecting an application. Supplied sufficient character references as two working nationals. Other estate agents have passed us on criteria; TAG generally seem uninterested in letting any properties to hard working citizens with referencing. Avoid at all costs.
Oliver Β· 29 September 2025
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1/5
GoogleDoesn't deserve not even 1 star. For a month I called to view different houses and their answers were "send us an email, somebody will get in touch". Eventually I went to their office. We even booked a viewing on a new house (for today), the answer was "we will email you the details". I just called them and I cancelled it as obviously nobody bothered to send anything. So, overall a huge big NO for this agency. Their customer service it's less then 0. I can't believe how is possible to have so many houses.
Andreea Β· 28 November 2025
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5/5
GoogleWe have just completed purchase of a property with TAG. Throughout the procedure Christa, Vicky and Simon kept us informed and the whole process went very smoothly. An absolute professional team and a great experience for us working with lovely people.
Totally recommend.
Elaine Β· 26 March 2024
Agent replied Β· 31 May 2023
HI Elaine, Thank you for your review ... it has made a rainy Tuesday bearable !
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5/5
GoogleWe purchased our home frome tag estate agents in Tewkesbury and I must say the staff were absolutely brilliant, a huge heartfelt thanks to Christa for her super hard work and for getting us across the line she went above and beyond to make β¦
Colin Β· 22 April 2025
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5/5
GoogleOlivia is excellent, her customer service and professionalism is next to none, I highly recommend using TAG, making it such an easy process, Iβve never dealt with someone like her before, making every step so easy and so calm, amazing β¦
Jade Β· 22 April 2025
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5/5
GoogleSold a property for me, 1st class from start to finish.
Very proactive in all aspects of the sale.
And the constant updates on the progression of the sale was very refreshing.
I will be using TAG again.
Thank you Vicky & Christa for an excellent selling experience.
Gareth Β· 26 March 2023
Agent replied Β· 31 May 2023
Hi Gareth, thanks for the review and i will pass it on to Christa and Vicky too. The buyers were so happy when they came in to collect the keys and were really looking forward to living there. Kind regards Simon
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5/5
GoogleOlivia has been a massive help advising me about rental properties and what would be financially suitable for me. Sheβs hardworking, very reliable and her customer care is excellent.
Sophie Β· 26 March 2025
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5/5
GoogleI chose TAG Estate Agents to sell 2 properties during the latter part of 2022 and they have proven to be excellent. Due to external influences it has not been the easiest process but TAG have shown their βmetalβ, they are a first class team from the front line selling, office admin and particularly their progress chasing and communication which has been first class. Sometimes surprised but never phased by events they have done a great job and the Boss lets them do their job - great team Paul! Well done.
Philip Β· 26 March 2023
Agent replied Β· 31 May 2023
Hi Phil, thank you for the review, i will ensue the whole team see it :) Hope you are enjoying your time away and look forward to seeing you when you are back ! Kind regards Simon
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5/5
FacebookI would like to thank Beverly Mills & the team in Tewkesbury for a smooth handover. We have let with Tagg for 3yrs, they have always been really helpful and a joy to deal with. Highly recommend. Thanks again Beverly for everything you have done for us. Katie & Stephen
Katie Β· 22 February 2024
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5/5
GoogleAlthough I did not purchase or sell a property with Tag I did have a property fall through after 5 months of it going through. The team where fantastic in taking care of me and listened to me. I cannot thank Simon , Paul ,Shelly and Vicky enough for being there for at a difficult time.
Birdy Β· 26 March 2023
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1/5
TrustpilotDo Not Trust TAG
I had a guarantied buyer for my property, then the manager in TAG had a friend who wanted to buy it so they tried to do a bidding war. I was not prepared to play there game. A female sales advisor in TAG also was telling clients about my personal position, but when they told friends of mine when valuing their house, they informed me about it.
Motofox Β· 4 February 2025
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1/5
GoogleAwful company. Have caused massive upset and stress to my two elderly grandparents by falsely applying charges following a long-term rental. The house was maintained and cleaned immaculately and left in better condition than it was at the start of the rental by dream tenants who they have now attempted to charge over Β£1k in completely unfounded deductions. The gardens and house were maintained meticulously by a couple who take immense pride in their home. They've picked the wrong fight here. Based on their amusing attempt at a patronising response below they seem to think a review constitutes a "childish" campaign. Good luck during the incoming recession.
Mike Β· 26 March 2021
Agent replied Β· 31 May 2023
Hi Mike
We've never spoken before, my name is Paul Gregory and I'm a Director of TAG Estate Agents and TAG Residential Lettings, although I operate predominantly on the sales side your observations regarding your Grandparents recent tenancy should not go unchallenged. As I understand it the relationship between TAG and your Grandparents for the last three plus years has been a good one, only falling to this level at this point.
It would be helpful if you first used your Google-Fu to research mandated procedures that agents HAVE to follow when there is a dispute at the end of a tenancy, If you had done so you would be better informed and probably not inclined to vent in such a way. Unless you are of the opinion that the rules apply to everybody else and everybody else only.
https://www.gov.uk/tenancy-deposit-protection/disputes-and-problems
Once you have done your research and have given it some thought, you should conclude that there is a reason that the legislation is drafted in this way, and it's actually to protect tenants. You see, the Landlords are our ( agents ) clients, they pay for the service, even more so since the tenant fee ban ( legislation which I approve of, it put an end to rogue agents doing the job virtually for nothing for the Landlord yet fleecing the tenants who had little defence other than to pay up or walk away ) and their relationships often go on for years, decades in some instances.
Ask yourself this, if agents arbitrated disputes who would they naturally gravitate towards? The tenant with whom they have an often fleeting relationship lasting months or the paying Landlord with whom they have a relationship legacy as well as a commercial focus?
This is why 3rd party ( free ) arbitration is the sensible course of action via the compulsory schemes to which we subscribe.
Threatening companies with social media campaigns is childish, and one of the reasons this agent doesn't take much notice of rating sites is that they are too easily gamed, TAG have been in business for 21 years and if we were wrong 'uns we would have been found out well before now.
Threatening my colleagues personally with legal action when they are only trying to do their job in good faith and in compliance with legislation is just plain nasty, an approach that will not serve you well in any relationship whether business or personal. Hopefully you will receive enlightenment sooner rather than later, life is a lot easier. Furthermore, we are trying our best to find solutions in property for people in rural North Gloucestershire, we are not performing in an episode of Suits or a remake of My Cousin Vinny.
If you are right, and the Landlord is being unreasonable, you ( your Grandparents ) will win in arbitration. Simples.
I completely understand the emotional context of your actions, we all have older relatives that we feel particularly protective of during the pandemic, but please, do your research before opening your laptop.
Kind Regards
Paul
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5/5
GoogleAlthough our purchase through Tag Estate Agents wasn't successful through no fault of theirs Paul & Olivia were so helpful communicative & empathic throughout. We would certainly do business with Tag in the future
Angela Β· 26 March 2024
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5/5
GoogleHighly recommended tag letting agents Tewksbury
Mr Jordan is very helpful he is very kind and always happy to help. I really recommend to anyone if you looking to rent or buying house
Thank you so much mr Jordan for helping always. . Much appreciate it πππβ€οΈ β¦
Vikram Β· 26 March 2023
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5/5
GoogleChrista and Jordan have been an absolute pleasure to speak to over the last 5 months while purchasing my property. They kept me in the loop the entire time and went incredibly above and beyond.
Kyle Β· 28 November 2025
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5/5
GoogleI had a very good experience with TAG - 3 happy years of renting apartment in Tewkesbury center. Thank you very much Jordan and Beverly for all your help and support.
Super Β· 28 December 2025
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5/5
GoogleSuperb follow through from sale to completion. Thank you to the team for all your hard word.
Thoroughly recommended using TAG
Sue Β· 26 February 2026
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5/5
GoogleHaving no desire or appetite for moving house, my wife and I were alerted to a property, the type of which, was number 1 choice on our wish list when we moved from Kent to Gloucestershire to be near to our family - a dormer bungalow. My β¦
David Β· 22 April 2025
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2/5
GoogleI was really impressed by how Christa followed through with the processes of my property purchase, she kept me up to date always. However, I was disappointed on the completion day, I was just called on the phone to go take keys from one of β¦
Eziebo Β· 22 April 2025
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5/5
GoogleCan not fault the team at Tag always very welcoming and brilliant communication throughout the process of renting my first property. Even with a couple of snags when first moved in they were quick and efficient at resolving the situation. Can recommend tag and the team enough.
James Β· 3 April 2025
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5/5
GoogleWe purchased our first house through TAG, they were great throughout. The sales progression support from Christa was especially brilliant!
Aaron Β· 26 March 2024
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5/5
GoogleGreat smooth experience with Jordan and Beverley! Cannot thank Jordan enough for being so professional and patient with me, throughout the process of viewing to letting a property 10/10 would recommend to anyone!
Katie Β· 26 March 2023
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1/5
GoogleVery unprofessional company, no procedures in place for managing the property, for the management fee they did nothing during the tenancy and the tenant actually was trying to get hold of us directly to get a solution to a problem as the estate agency was so poor at communicating.
I would definitely stay away from this company if you're a landlord looking to rent your property, aswell as a tenant because our tenants did not have a good experience with them at all either.
Would have been better to manage ourselves, without thier fees
Laura Β· 31 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.