Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRoy and the team are amazing. I have used them over the years to buy and sell properties, their service is second to none. The team are so friendly and professional, keeping me up to date throughout the whole process. Would definitely use them again in the future.
Karen · 17 December 2025
Agent replied · 17 April 2026
Thanks Karen, lovely to hear. Best wishes for the future
★★★★★ 5/5
GoogleAfter months on the market without a single offer we relisted our property with O 'Connell and wow how I wish we had come to them the first time! Rob was professional and exceedingly knowledgeable about the local area and market conditions. The standard of the photography and the video for our listing were exceptional and helped us to achieve an accepted offer within 3 weeks. Kate was brilliant and helped us with the sale progress and kept us updated throughout the whole process. I could really trust that she was chasing on our behalf so I had one less thing to worry about! Overall with their knowledge and expertise they delivered a servicd better then I could of imagined, and I highly recommend them to anyone looking to sell in the local area.
Stephanie · 17 April 2025
★★★★★ 5/5
GoogleI recently used this agency to rent a fantastic 3 bedroom house in Gloucester. I dealt with a very friendly chap called Oli. As a truck driver I find it very hard to get days off in the week for viewings etc. Oli was fantastic help in working around this issue and helping me through the process of renting a property. When I went to collect the keys he even gave me two bottles of wine which I was not expecting. I highly recommend this agency. I will certainly consider using them again in the future.
Jack · 19 August 2023
Agent replied · 9 November 2024
Thank you for finding your home with us Jack, great to hear you were pleased with the service we offered and thank you for taking the time to leave a review, really appreciated
★★★★★ 5/5
GoogleRoy and the team were faultless, we were kept up to date and very happy. Would highly recommended
Caroline · 17 January 2026
Agent replied · 17 April 2026
Thank you for your kind words Caroline, we hope you and your family enjoy your new home. Best wishes for the future.
★★★★★ 5/5
GoogleAbsolutely a 5 star review. O'Connells have helped us on 3 occasions over the last 15 years, both buying and selling, most recently selling my late Mums retirement flat. Communication is the key for me and O'Connells are 10/10 for this. Frequent updates, even during the times when the wheels turn slowly you're never left wondering what is happening. Oli, based at Tewkesbury was an absolute star, always friendly, always professional, always approachable, even with the smallest query. Bravo O'Connells, once again you been the best.
Marcia · 15 June 2023
Agent replied · 14 June 2024
Thank you Marcia, it was great that we could help you successfully once again and thank you so much for your business over the years, it really is appreciated
★★★★★ 5/5
GoogleRoy, Faye and the team did a fantastic job with our Hartpury sale. Communication was swift and proactive and nothing was too much trouble. Our property sold within a week and despite sales processes never running smoothly, Roy kept us firmly up to date, ensured any issues were promptly dealt with, and did much follow up behind the scenes with the various involved parties to keep the process moving forward. We have had a relationship with O'Connells for over 5 years as they helped us rent our house multiple times before selling. Again, great experience as our rental agents as well as sales agents.
Martyn · 15 June 2023
Agent replied · 14 June 2024
Thank you for your kind review Martyn and for your business over the years. Best wishes for the future!
★★★★★ 5/5
GoogleWe found that correct procedures were followed from the start of our purchase, and important issues were clarified. Roy was very willing to arrange extra viewings even over the Christmas period. Both he and his assistant communicated frequently and promptly between ourselves and the sellers of the property, consistently kept us up to date with developments and sought to smooth out any problems or answer our queries. All this was done in the most friendly and obliging manner: one always felt nothing was too much trouble. No hesitation in recommending the Tewkesbury agency!
Julia · 15 June 2022
Agent replied · 14 June 2024
Thank you very much for your kind review, it was a pleasure helping you both make such a big move. We hope you are very happy in your new home and will look forward to seeing it when you’ve carried out the planned works. Best wishes for the future from everyone at O’Connell Property Agents
★★★★★ 5/5
GoogleOconnell property agents come highly recommended and provide excellent professional letting service.The family run company go the extra mile and stand out from the crowd. Faye, Roy and the team are amazing.
Steven · 17 April 2025
Agent replied · 10 January 2025
thank you for the great review!
★★★★★ 5/5
GoogleGreat comms, super-friendly and uber-professional - this is the company to use people, any other company is just letting yourself down. Thanks Faye for making it so easy.
David · 17 April 2025
Agent replied · 17 April 2026
Thank you very much David, great to hear you were happy with the service we provided
★★★★★ 5/5
GoogleFantastic service from O’connells Tewkesbury. Highly recommend this team. Can’t thank you all enough for everything you have done for me xx Especially Rob Toomey.
Linda · 17 April 2025
Agent replied · 10 January 2025
Great to hear, thank you for doing the review
★★★★★ 5/5
GoogleI highly recommend O'Connell's if you are selling your property. We had sensible offers made within the first week of putting our house on the market. Roy, Ollie and the team have been excellent at keeping us informed with regular progress updates. Their continued support throughout the sale process has been refreshingly honest, realistic and much appreciated.
Carol · 15 June 2023
Agent replied · 14 June 2024
Thank you for taking the time to write a review Carol, much appreciated
★★★★★ 5/5
GoogleReceived a great professional service. Rob Toomey was supportive in his knowledgeable advice and help. Really felt in safe hands. Without doubt I’d recommend Rob and will use again when I can
Paul · 27 October 2024
Agent replied · 9 December 2024
Thank you Paul
★★★★★ 5/5
GoogleExcellent service from Fay O'Connell. We viewed a house being sold by her and she was extremely well informed and was able to answer every question we asked. She was very helpful in telling about possible solutions to problems with the house we were viewing.
Provided a lot of information about the locality as we're not from Gloucester.
Sue · 11 July 2025
Agent replied · 9 September 2025
Thank you for your kind words
★★★★★ 5/5
GoogleRob, Roy and the entire team at O'Connells made selling our house during a difficult time as easy as possible. They were there with help and support every step of the way, and thier communication was superb. I would highly recommend them.
Jonathan · 29 June 2025
★★★★★ 5/5
FacebookRoy was absolutely amazing. He was somehow able to drive the entire processes for all parties in the chain. This ensured that everything that needed to be done got done. Without him, I am sure things would not have been anywhere near as smooth.
If you are looking for an estate agent that will go above and beyond for you, stop looking! You have just found them.
Peter · 24 February 2021
Agent replied · 20 March 2026
Thank you very much for your great review Peter, much appreciated
★★★★★ 5/5
GoogleFaye and her team are professional and personable. They have made management of our rental hassle free. We would highly recommend them.
Conor · 27 October 2024
Agent replied · 9 December 2024
Thank you and glad your move went well
★★★★★ 5/5
FacebookIf you are selling or buying a house, you HAVE to go with o'connells. I cannot recommend them enough. Every member of staff we spoke to were excellent, especially Chris. So helpful, always available, updated on WhatsApp every step of the way. There for advice and helped with issues further on the chain aswell. After dealing with other estate agents in the county and seeing how poorly they treat clients, these guys are way ahead of the game. I have been singing their praises to friends all the way through and especially now our house has completed. Thankyou so much o'connells.
Michelle · 17 July 2022
★★★★★ 5/5
GoogleRob was very helpful and kept us up to date with viewings and progress
Shireen · 27 October 2024
Agent replied · 9 November 2024
Thank you for your business Shireen and thank you for taking the time to leave us a review, it really is appreciated. Best wishes for the future
★★★★★ 5/5
GoogleGreat Service and a fast sale thanks to Roy and his team
Dean · 27 October 2024
Agent replied · 9 November 2024
Thank you for your kind words Dean, wonderful to hear you were happy with the service and thank you for your business
★★★★★ 1/5
GoogleNot a fair party when it come to review of the deposit. Started the email to us accusing us of damage that was show in the original inventory of the rent. Acted like bully's and that they knew better when they were clearly not looking at the original inventory at all. The way that the process of moving out from one of their managed properties was handled was slow, poorly managed and the customer service was shocking.
Francesca · 12 May 2025
★★★★★ 5/5
GoogleHighly recommend.
We received regular and detailed updates, including updates regarding solicitors not responding or any other factors that could slow the process down. This helped in completing 2 months after we viewed the property.
Leon · 17 April 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave a review for us Leon, much appreciated. Great to hear you were pleased with our service
★★★★★ 5/5
GoogleFrom the start they were super-easy to deal with. The initial enquiry was handled quickly and efficiently, with an appointment arranged for the next working day. The viewing was followed up and all communication was quick, efficient and friendly. Cannot fault them in any way and would not hesitate to recommend them.
Judi · 16 September 2025
★★★★★ 1/5
GoogleWaste as time absolutely useless in every aspect of selling wasted 26 weeks havnt got one good words to say about them
Fred · 26 August 2025
Agent replied · 9 September 2025
Hello Fred, we have no record of you being a client. O’Connell Property Agents are an agent in Tewkesbury, Gloucestershire which is not anywhere near you. We think you have the wrong agent. Could you remove your review please. Thanks
★★★★★ 5/5
GoogleBrilliant agent. Warm, professional, patient, knowledgeable, interested in what we were looking for. Couldn’t ask for more!
Collette · 13 October 2025
Agent replied · 12 November 2025
Thank you for your kind words Collette
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.