Trusted Agent profile · Tewkesbury

Andrews Letting and Management Tewkesbury reviews

4.7

★★★★★ Excellent

2,195 reviews across 2 platforms

128 High Street, Tewkesbury, GL20 5JU

Andrews Letting and Management's office in Tewkesbury, at 128 High Street, is rated 4.7 out of 5 across 2,195 reviews on two platforms, including 144 Google reviews rated 4.7.

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4.7 / 5

144

Reviews on Google

This office

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2,051

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing communication and help from the…

Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!

Georgie · 19 May 2026

Agent replied · 5 June 2026

Hi Georgie, thank you for your wonderful review! We're thrilled to hear about your positive experience with Rebekah and our team at Andrews Downend. We're glad we could assist you in finding the perfect place. Your feedback is greatly appreciated! Best wishes , Lisa

5/5

Google

We have just let our property through Andrews Letting Agents. We would like to thank Hayley and Eva for their hard work and good energy that they put in to get a good outcome so quickly.

Admin · 26 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Hayley and Eva. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa

4/5

Google

Laura is now my assigned agent after having a number of different short term reps over the last year managing the tenancy at my property. I find her to be very responsive and generally concerned to help with all the little problems that come up. I have great confidence in her! Thank you Laura!

Virginia · 11 October 2025

Agent replied · 19 May 2025

Hi Virginia, thank you for your feedback! We're thrilled to hear about your positive experience with Laura. Your confidence in her means a lot to us. If there's anything more we can do to enhance your experience, please let us know. Best wishes, Jake

5/5

Trustpilot

The best estate agent by a mile

I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.

Shelley · 4 December 2024

Agent replied · 24 December 2024

Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

30 years of great service.

Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.

Fraser · 27 November 2024

Agent replied · 12 June 2024

Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys

5/5

Trustpilot

A Reliable and Proactive Partner in Property Management

As an inventory company, we have collaborated with many property managers, but working with Rebecca Newbrook has been a standout experience. Their professionalism, responsiveness, and commitment to excellence make them an exceptional partner in the property management industry.Rebecca consistently demonstrates a keen eye for detail and ensures that every aspect of a property is managed with precision. They understand the importance of accurate and timely inventories, and they go out of their way to facilitate seamless collaboration. Their proactive communication and prompt responses to scheduling requests make our job more efficient and enjoyable.In our line of work, having a property manager who is both organized and approachable is invaluable. Rebecca excels at coordinating check-ins, check-outs, and interim inspections. They always provide comprehensive information upfront, which allows us to prepare thoroughly and deliver the best possible service to property owners and tenants.Moreover, her dedication to maintaining the quality of properties is evident in their thorough follow-ups on maintenance needs and tenant concerns. Their ability to balance tenant satisfaction with the needs of property owners ensures that properties are well-maintained and respected.In summary, working with Rebecca has been an absolute pleasure. Their commitment to excellence, exceptional communication, and strong work ethic set a high standard in property management. We highly value our partnership and look forward to continued collaboration.

Mike · 18 November 2024

Agent replied · 12 June 2024

I am sorry to hear about your experience which I have just had an opportunity to review. Although I am relatively new in role it does sound like you had a poor experience with Andrews for which I am sorry.Delivering excellent customer experiences, in line with our core values is very important to Andrews, and something which we are now more energetically focused on, and whilst I imagine that is of little comfort to you, I do hope you will consider Andrews for your property needs again in the future.Carl HowardGroup Chief Executive

5/5

Trustpilot

Friendly and supportive!

I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)

Si'von · 8 November 2024

Agent replied · 24 December 2024

Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa

5/5

Google

Josh and Ethan were extremely helpful, professional and friendly during our house search. We felt they always had time for us, no question or task was too much hassle and the advice from them both was very useful. Highly recommended. Thank you to Josh, Ethan and Andrews.

Alastair · 27 November 2025

Agent replied · 27 December 2025

Thank you, Alastair, for your wonderful feedback! We're thrilled to hear that Josh and Ethan made your house search a positive experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Thank you James Connor…Wallington branch

James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.

Miss · 5 November 2024

Agent replied · 24 December 2024

Thank you, We're thrilled to hear about your positive experience with James. Your recommendation means a lot to us. Best wishes in your new home , Lisa

5/5

Trustpilot

Monika

We have been thoroughly impressed with the service provided by Monika and team from Andrews Letting Agents. She is incredibly responsive, making it easy for us to get timely updates and answers to our questions, which has been invaluable throughout our property letting journey. Monika goes above and beyond to ensure that all our needs are met, from helping with tenant inquiries to resolving any property-related issues. Her proactive approach and genuine dedication make us feel well-supported and confident in our choice of letting agent. Highly recommend Andrews for anyone looking for a reliable, attentive professional to manage their property!

Stephen · 1 November 2024

Agent replied · 12 June 2024

Hi Stephen, thank you for taking the time to leave us a review. We know Richard works really hard to keep in touch with customers throughout their journey with us, even with unexpected delays he always likes to be on hand to help with anything he can! It certainly seems that was the experience you had and it's really pleasing to see that in what can be a difficult situation you received the support and guidance required from us. Thanks again for your feedback., we know Rich really appreciates it too, Rhys.

5/5

Trustpilot

James at Andrews Wallington branch has…

James at Andrews Wallington branch has been exceptional with our first home purchase years ago as well as sale of the same property recently.From the first meeting we felt very supported and confident that we would be looked after well. Throughout the entire process James was extremely knowledgeable, always professional with prompt feedback; keeping us updated on each step of the process.For anyone seeking an estate agent with both expertise and a personal touch I highly recommend James.Thank you for being part of our journey. We are very grateful.

Anna · 31 October 2024

Agent replied · 12 June 2024

Hi Anna, great to see Emily was able to give you an accurate valuation of your property, meaning you are able to make a full informed decision moving forward, of course Emily and the team will be on hand to help whenever you're ready! Thanks, Rhys

5/5

Trustpilot

Exceptional Service from Zyad at Andrews - Highly Recommended!

I recently had the pleasure of working with Zyad, a lettings consultant at Andrews, to find a house to rent in Bath, England. From the very first viewing to the final steps of the letting process, Zyad was incredibly helpful and professional.Zyad’s knowledge of the local market and his keen eye for detail made the entire experience smooth and stress-free. He was always available to answer my questions and provided valuable insights that helped me make informed decisions. His friendly demeanor and willingness to go the extra mile truly set him apart.Thanks to Zyad, I found the perfect home that meets all my needs. I highly recommend Zyad and Andrews to anyone looking for a reliable and dedicated lettings consultant. Thank you, Zyad, for your outstanding service! - Preston

Preston · 29 October 2024

Agent replied · 24 December 2024

Thank you, Preston, for your kind words about Zyad. We're thrilled to hear he provided such excellent service and helped you find the perfect home. Your recommendation means a lot to us! Best wishes , Lisa

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!

Elen · 19 October 2024

Agent replied · 24 October 2024

Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa

5/5

Trustpilot

Good Experience

Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.

Adam · 30 May 2026

Agent replied · 5 June 2026

Dear Adam, Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Google

We have recently sold our house and also purchased our new home through Andrews and Ethan and the rest of the team have been fantastic throughout. We had a few hiccups along the way, but Ethan was extremely helpful and was very patient and helped us to ensure we got the home we wanted! Nothing was too much to ask for and he helped to keep us in the loop with everything. Thank you to the whole team 🙌🏼

Kerry · 11 October 2024

Agent replied · 12 June 2024

Hi Kerry, thank you for the five star review. Fantastic to see that Ethan and the team have been fantastic, patient and helpful . Thank you for sharing your experience, we know the team will really appreciate it, Lisa

5/5

Trustpilot

Highly recommended Rebecca Newbrook

I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service

Dominique · 19 November 2024

Agent replied · 24 December 2024

Thank you, Dominique, for your kind words about Rebecca. We're so pleased to hear about your positive experience and her exceptional service. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Highly Recommended...

Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.

Colin · 4 November 2024

Agent replied · 24 December 2024

Thank you, Colin! We're thrilled to hear about your positive experience with Emma. Your kind words mean a lot to us, and we're glad she could assist you so effectively. Best wishes , Lisa

5/5

Trustpilot

Positive feedback about Shannon at Downend branch

It has been a pleasure renting a property with Andrew.Shannon at the Downend branch has been amazing and has communicated with us quickly with all the information throughout the process, answering any queries we had.We are greatly looking forward to renting with Andrew for the foreseeable future.Shannon is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved.Shannon was able to understand our needs and fulfil our expectations.She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.I would like to strongly recommend to approach Shannon who is working in Andrew estate agent at Downend branch to all my friends for Lettings.

Shainy · 4 September 2024

Agent replied · 24 October 2024

Thank you, Shainy! We're thrilled to hear about your positive experience with Shannon at our Downend branch. Your kind words and recommendation mean a lot to us.

5/5

Trustpilot

Monika Lami

Monika Lami - property manager at Andrews in Barnet has been an absolute treasure for me and my family in the last 3 years. Any issues, no matter how big or small was taken seriously and followed up promptly with consideration to our needs and circumstances. I could feel Monika cares for us to live peacefully and comfortably and this is priceless. Having someone like her is a great asset for every company but more importantly for all the clients of Andrews.

MRS · 30 August 2024

Agent replied · 24 October 2024

Thank you, Mariana, for your kind words. It's great to hear that Monika has been there to support you and your family with any issues in the past few years.

5/5

Trustpilot

Faultless service that went the extra mile

Jasmine and Hayley, and in fact everyone in the team in Gloucester and Stroud made it so easy for me to let my house. In fact, I first thought I wanted to sell, but when I changed my mind I wasn't made to feel as if I was being difficult. They were all so supportive and helpful. I am very happy to have put my much loved house in their hands. Thank you all!

Cindy · 30 November 2024

Agent replied · 24 December 2024

Thank you, Cindy! We're thrilled to hear that Jasmine, Hayley, and the team made the process smooth for you. Your kind words mean a lot to us. We're glad to have been able to assist with your much-loved house. Best wishes, Jake

5/5

Trustpilot

Excellent service from Shamiya!

My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.

Samantha · 27 August 2024

Agent replied · 30 August 2024

Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!

5/5

Trustpilot

A good experience

Issy from the Downend Office showed us a property to rent on 21st December 2024. She was punctual and phoned us a few minutes before we were due to meet to explain where the best place to park was and where to enter the house.Issy was friendly and approachable. There was no rush or hard sell. Andrews in general have been more approachable and helpful than other estate agents we have seen.

Melanie · 22 December 2024

Agent replied · 24 December 2024

Dear Melanie,Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Issy and our team. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you further.Best regards, Jake

5/5

Trustpilot

Amazing and professional

I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!

Nicola · 12 August 2024

Agent replied · 24 August 2024

Thank you, Nicola! We're thrilled to hear about your positive experience with Kish and our team. Your kind words and recommendation mean a lot to us. We're glad we could make your selling process smooth and stress-free.

5/5

Trustpilot

We have had the pleasure of working…

We have had the pleasure of working with Kelly at Andrews Downend Branch, and we couldn't be happier with the service we have received. Kelly has been consistently professional, efficient, and always goes the extra mile to ensure that everything runs smoothly. Recently, she handled a tricky situation involving the installation of a new washing machine, and despite the challenges, she kept us informed and ensured the issue was resolved promptly along with her manager Molly. Her dedication and friendly approach make her a standout agent. We highly recommend Kelly and the team at Andrews Downend.

DAVID · 12 August 2024

Agent replied · 24 August 2024

Thank you, David! We're thrilled to hear about your positive experience with Kelly and Molly at our Downend Branch. Your kind words and recommendation mean a lot to us. We'll be sure to pass along your praise to the team!

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