Every review we hold for the Tetbury & Malmesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJenna has been exceptional from start to finish.
She was recommended to me and the personal touch of dealing with the same professional has been a refreshing experience. Unlike High Street Estate Agents who continually pass you round different members of staff and unsatisfactorily send various people to do the viewings!
I have found the clear and regular communication very reassuring and Jenna could be contacted at the weekend if needed. Using Ewemove was a no brainer and we have been impressed with the outcome. Thank you Jenna 🤩.
Jason · 18 September 2026
★★★★★ 5/5
GoogleWhen Jenna first came to see us, she said she wanted to change people’s common opinion of estate agents, and she’s absolutely done that! We honestly can’t fault her for anything.
She’s been incredibly proactive and supportive throughout both our sale and purchase, always going above and beyond. Jenna is the kindest and most thoughtful person, keeping us constantly updated and making the whole process so much easier. Even through the stressful times, we always felt like she truly had our back.
If anyone is thinking of selling their home, we can’t recommend Jenna at EweMove highly enough. She’s positive, professional, and genuinely cares about giving the best possible service. She also knows the local area incredibly well so her knowledge is so useful, especially for people new to the area. An amazing experience from start to finish!
Emma · 16 November 2025
Agent replied · 17 November 2025
Thank you for sharing this glowing review, Emma. Unlike some branches of estate agents, our team put client care at the forefront of what we do and take a consultative approach to our work. Your positive feedback has really made our day. We're only ever at the end of the phone if you need our help in the future. Best wishes,
★★★★★ 5/5
GoogleWe have sold and purchased a number of properties over the years and our general experience of estate agents has not been good. However, Jenna was completely the opposite, she was constantly available, provided weekly updates, drove not only the process of our sale but also our buyers. She managed communications between solicitors, some of which were both difficult and frustrating. Her communication with us was excellent, her enthusiasm and sense of humour for her role in the process was always evident. We have no hesitation recommending her services.
Annette · 16 October 2025
Agent replied · 20 September 2025
Thank you for such a fantastic 5 star review of our estate agents Annette - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best. Best wishes,
★★★★★ 5/5
GoogleJenna was consistently amazing in the support she gave us for the purchase of our house, throughout the whole process, from the first viewing to being there on move day with the keys. Was always available and proactive, with clear, honest and timely comms, and really helped push things along when needed. I cannot recommend Jenna enough. The best Estate Agent I have ever dealt with, by a country mile. Thank you :)
Tamsin · 16 December 2025
Agent replied · 11 December 2025
Thank you ever so much for taking the time to share this fantastic feedback, Tasmin. Being there to guide you through the entire process was our pleasure, and we're thrilled that you hold us in such high regard. If you ever need our help in the future, then please let us know. Best wishes,
★★★★★ 5/5
GoogleThere is so much I could say about Jenna at the Malmesbury / Tetbury branch, but in summary she is exceptional. Jenna went above and beyond for us the whole way through.
The bits you’d expect - Jenna is friendly, professional, extremely knowledgeable and efficient.
The bits I didn’t - Jenna helped all the way through our process. Explaining things I simply didn’t understand or had no knowledge about. Our process was not the easiest with chains, restrictions and personal circumstances. She was patient and empathetic, always doing her best to help guide us through and to make the process as quick as it could be.
I personally could not have got through our process without Jenna and her support. She was simply fantastic. Ewemove was a pleasure to deal with and the easiest part of our house selling experience.
Emma · 16 September 2025
Agent replied · 18 December 2024
Thank you for such a fantastic 5 star review of our estate agents Emma - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best. Best wishes,
★★★★★ 5/5
GoogleJenna marketed and sold our property in Malmesbury, our experience with her was just exceptional.
Jenna - we just wanted to say the biggest thank you from the bottom of our hearts for everything you’ve done for us throughout this journey.
You didn’t just help us sell our property…you were our steady hand during the most emotional and stressful moments. You went above and beyond in every sense, not just professionally but personally too. Your kindness, patience, and unwavering support gave us the confidence and strength to keep going, even when things felt overwhelming.
Your commitment, guidance, and care have meant the world to us. We truly couldn’t have done this without you, and we feel incredibly lucky to have had you by our side.
Stacey and Mark Pearson
Stacey · 16 September 2025
Agent replied · 28 June 2025
Hi Stacey & Mark. Thank you very much for taking the time to share this glowing feedback. We are so pleased that we were able to guide you through the process of selling your property. Your positive comments about the manner of our team fills us with pride and we really appreciate you showcasing this in your feedback. If you ever need our assistance in the future, then please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
GoogleJenna is the best! The level of care and commitment I have received from Jenna from the moment of instruction right through to completion is phenomenal. Jenna is passionate in her work and was an advocate for me and my property sale at all times. She not only looked after me through all the stresses of selling a home, but also supported my buyer to assure everyone was taken care of and the chain was secure. She was always available to answer questions and provide reassurance, communication was second to none. The value of such a personal service became really apparent when my house chain had an extremely stressful last couple of weeks when just at the moment of exchange my buyers solicitors closed down. I’ve no doubt that without the efforts of Jenna working tirelessly with my solicitor after hours to find a solution that the chain would have collapsed. A typical high street agent would have been closed and I dread to think how differently things would have played out. Thank you Jenna for being the very best estate agent!
Mel · 16 September 2025
Agent replied · 28 June 2025
Hi Mel. Thank you so much for taking the time to share this excellent review. Our team work exceptionally hard to ensure that a positive relationship is maintained with all parties throughout the process of selling a property. It's lovely that you have showcased this in your feedback and we really appreciate you doing so. Client care is very much at the forefront of what we do. If you ever require our assistance in the future, please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
Google5*
We 100% wouldn’t hesitate to recommend Jenna Ewemove to anyone that is thinking of buying or selling. The details and photographs were amazing. The sale of our property was complicated and not straightforward with the solicitors.But Jenna was liaising between us and our buyers over the 3 1/2 months, even while on a weeks holiday in France. 👍🙏
We were a bit apprehensive about not using a High Street agent but really surprised how easy the process was.
So all in all we have moved a few times in our lifetime and would 100% recommend Jenna and ewemove.
David · 26 August 2025
Agent replied · 21 September 2024
Thank you for such a fantastic 5 star review of our estate agents David - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.
★★★★★ 5/5
GoogleCould not recommend enough! After having our house on the market for almost a year we changed to Ewemove and sold in a matter of weeks! Jenna's local knowledge was fantastic and I feel this plays a vital role in selling period properties! She was on the ball and always kept us in the loop with where we were in the process, she was a fantastic sales progressor as well as an estate agent! There is no other choice for us if we ever move again, Ewemove every time!!
Ashleigh · 26 August 2025
Agent replied · 21 November 2024
Thank you very much for providing us with this great review, Ashleigh. We pride ourselves in being an attentive and highly productive branch of estate agents, so it is great to be recognised for this. Your positive feedback has been passed on to the team. If you ever require our assistance in the future, please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
GoogleWe had an excellent experience working with Jenna, who was outstanding from start to finish. She was professional, approachable, and always quick to respond, keeping everything moving smoothly throughout the process.
Jenna’s communication was clear and consistent, which made a potentially stressful experience feel far more manageable. She showed great local knowledge, gave honest advice, and handled every detail with care and efficiency. Nothing ever felt like too much trouble, and I always felt informed and supported.
Totally recommend Jenna and Ewe Move if you are looking to move home. Loved their move in pack up too.😀
Gary · 11 May 2026
★★★★★ 5/5
GoogleI have worked with a variety of estate agents over past years, all of whom left much to be desired! Jenna and Ewemove have n=been the revelation and exception. She understood out circumstance, work with us and got us a buyer almost immediately. Thereafter not just sitting awaiting completion worked hard with us and solicitors to gain the completion date we needed. I can't speak highly enough about Jenna, her professionalism and commitment to support us as her customer. Don't use anyone else Jenna is the person you need!
Iain · 11 April 2026
★★★★★ 5/5
GoogleWe bought a house last year and Jenna was absolutely incredible. She was always contactable during the process from the first look round to completion, even being there on moving day which was a lovely way to close out the process! Thank you Jenna for making a stressful life event feel less so - highly recommend working with her and EweMove from a buyer's perspective!
Florence · 26 July 2026
★★★★★ 5/5
GoogleJenna has been absolutely incredible during our move, and we are beyond grateful. She’s been so helpful, supportive and a brilliant communicator who has kept us updated at every stage. She’s sped the process up considerably by being so proactive and always moving the sale along. We couldn’t recommend Jenna more, she’s gone above and beyond for us!
Rhiannon · 16 January 2026
Agent replied · 23 January 2026
Thanks for sharing this great feedback, Rhiannon. It is brilliant to hear that you have such positive things to say about the service that you received when using our sales services. We're thrilled that you would recommend our services to others and really appreciate you sharing this. Best wishes,
★★★★★ 5/5
GoogleWe met Jenna when we viewed the house we wanted to purchase, and we instantly knew we wanted her to sell ours. Jenna went above and beyond to help us with both the sale and purchase! Always there for support and really making sure we got through (at times) a tricky chain and obstacles. I can't recommend Jenna enough! She's so friendly, helpful, knowledgeable and just gets the job done👏🏼
Anita · 16 September 2025
Agent replied · 13 April 2025
Hi Anita. Thanks very much for taking the time to share this wonderful review. We appreciate that selling your home and purchasing a new one can be a stressful experience, and we're happy to hear that we made the process as smooth as possible for you. If you ever require our services again in the future, then please do not hesitate to get in touch. Best wishes,
★★★★★ 5/5
GoogleI cannot recommend Jenna enough. I had a tricky sale but she smoothed out every roadblock that came our way. Kind, conscientious, and so organised, she was always on top of everything, and such a pleasure to deal with throughout (even my panicked messages out of hours!). If you’re ever looking to sell your home, Jenna’s the best there is.
Courtney · 14 August 2026
★★★★★ 5/5
GoogleWe cannot thank Jenna enough for all of her help with the sale of our home, but also the purchase of our forever home! Jenna was absolutely fantastic throughout the whole process, and made it totally seamless. Jenna constantly communicated with us, solicitors and buyers and went above and beyond. Really grateful for making what is usually a stressful time, so easy for us!
Ellie · 16 September 2025
Agent replied · 23 August 2025
Thank you Ellie for your very generous feedback. It was a pleasure to provide and be recognised for the service we provide. We wish you well in the future and you know where we are should you need our service again. Best wishes,
★★★★★ 5/5
GoogleWe have recently moved home and Jenna at EweMove has been instrumental in making this happen, especially during the difficult moments. Always contactable (and quick to respond) Jenna has been nothing but proactive and motivated to ensure our sale and purchase happen. Would absolutely highly recommend if anyone’s looking for a highly knowledgeable and reliable agent that gets things done!
Kevin · 11 May 2026
★★★★★ 5/5
GoogleJenna at Ewemove Malmesbury couldn’t have been better. Information on the property was explained and provided. Viewing was prompt and relaxed. Admin for securing the property and moving in was seamless. We viewed on 23rd February and moved in on 14th March. Jenna has managed our move to the Cotswolds as efficiently and professional as we’ve ever experienced. Thank you
DrewBro85 · 11 April 2026
★★★★★ 5/5
GoogleJenna is an invaluable asset to anyone looking to sell their home. Her meticulous attention to detail and brilliant understanding of the local market set her apart. She adeptly balances the diverse wants and needs of both sellers and buyers, earning trust through her transparent and dedicated approach. After a challenging nine months of navigating poor advice and difficult market conditions, Jenna was a guiding light. She provided exceptional support and demonstrated that, even in a tough market, she can achieve wonderful results. I highly recommend her services.
Nicola · 26 August 2024
Agent replied · 1 August 2024
Thank you for such a fantastic 5 star review of our estate agents Nicola - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.
★★★★★ 5/5
GoogleWe have just sold our property near Malmesbury in Wiltshire through EweMove and want to thank Jenna in particular for her exceptional dedication. Due to chains breaking down because of dramatic rate changes in the mortgage market over the past 15 months, two sales collapsed through no fault of the buyers.
Throughout, Jenna kept us optimistic, spent a great deal of effort in marketing the property in social channels as well as the aggregation sites. She advised us the right time to review our price, but always advised to keep it high, and we have now got a successful sale. There was never a time when we felt activity had dropped off. And when it came to managing all parties, Jenna was extremely active talking to the buyer, the two solicitors and always kept us up to date.
I wouldn't hesitate recommending EweMove, and will most definitely use them the next time we decide to move on.
Tom · 23 August 2024
Agent replied · 21 February 2024
Thank you Tom for your very generous feedback. It was a pleasure to provide and be recognised for the service we provide. We wish you well in the future and you know where we are should you need our service again. Best wishes,
★★★★★ 5/5
GoogleJenna from EweMove is an extremely professional estate agent . She inspired us the minute she walked through our front door with enthusiasm and an immediate idea of how she would lead viewers through our home to ensure they could see the space of our lounge, dining room and conservatory to its fullest potential. Jenna gave us great advice how to pitch the asking price and then arranged for some expert photography which showed our home and private garden at its best . Jenna was always available on the phone to check any updates or queries and responded immediately to any WhatsApp messages. She also helped us to renegotiate a price on our purchase . She is expert at liaising with other agents and solicitors and is a credit to her profession. Jenna is an expert at her job and is fantastic at getting the exchange done. If you are seeking an enthusiastic and committed person to sell your home then look no further . Jenna is a diamond .
Cherry · 23 August 2024
Agent replied · 21 February 2024
Thank you so much Cherry for your fantastic review! Wishing you all the best with your new journey in Cornwall! 😊 …
★★★★★ 5/5
GoogleJenna has been absolutely fantastic selling our property. She has been the glue that held our chain together, supporting above and beyond covering all aspects of our move. Always available to help, informative and communicative with facts and solutions, I would recommend Jenna to everyone.
Genna · 9 July 2025
Agent replied · 15 July 2025
Thanks so much for sharing this fabulous feedback, Genna. We're so pleased that you found us to be communicative and responsive when dealing with the sale of your property. Client care is at the forefront of what we do and it's lovely to be recognised for this. It was a pleasure working alongside you. Best wishes,
★★★★★ 5/5
GoogleJust incredible! We switched to EweMove (Jenna) after several months of false starts and she utilised her network effectively finding suitable buyers relatively quickly. Her communication and dedication to the sale has eclipsed any other agent I have engaged with, despite the drawn out sale process she was both proactive supportive throughout. I cannot recommend her enough as she is without doubt the best agent in the area.
Thank-you Jenna for helping make the process as pain free As possible and getting us into our forever home.
Scott · 16 November 2025
Agent replied · 29 November 2025
Thank you ever so much for sharing this fantastic review, Scott. We're so pleased that you were satisfied with the way that we handled the sale of your property. It was a pleasure to work alongside you and we hope that you're settling nicely at your new home. Best wishes,
★★★★★ 5/5
GoogleWe were very fortunate to work with Jenna on our move to Malmesbury. She really helped us through some challenging parts of the moving process and was a constant source of support. We couldn't recommend working with her highly enough. Thanks so much Jenna for all your help!
Simon · 25 May 2025
Agent replied · 28 June 2025
Thank you from all the team for your 5 star review, Simon. We really appreciate you taking time out of your day to leave us the positive feedback. Best wishes,
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