Trusted Agent profile · Tenterden

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Rush Witt and Wilson Tenterden reviews

4.7

★★★★★ Excellent

42 reviews across 3 platforms

Tenterden, TN30 6JB

Rush Witt and Wilson's office in Tenterden, at Tenterden, is rated 4.7 out of 5 across 42 reviews on three platforms, including 35 Google reviews rated 4.8.

Google logo

4.8 / 5

35

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tenterden office, from every platform, shown as written. First names only.

5/5

Google

James was absolutely brilliant. He gave us honest, sound advice, took a lot of time choosing photos that really showed off our home and kept us up to date on each step. Our house sold within a day and although the chain was short, it proved a challenging time. James pushed it through and kept everyone informed so that the chain remained up to date. I would definitely recommend him and his colleagues.

Lisa · 24 September 2025

Agent replied · 12 November 2025

Lisa, thank you for your thoughtful review. We’re so pleased to hear that James’s advice, attention to detail, and communication made such a positive difference in your sale. We’re delighted the team could support you through the challenges and achieve such a quick result. Your recommendation means a great deal to us.

5/5

Trustpilot

From the moment I first phoned the…

From the moment I first phoned the office in Hastings I felt confident that my sale was in the right hands. I was fortunate to speak to an incredibly dynamic young man named Liam. How lucky I was. From start to finish he oversaw my sale with expert knowledge, confidence and understanding. With his help I was able to sell my home rapidly to exactly the right buyer and in turn able to buy my dream property. I seriously can't thank him enough. Mark the manager was brilliant too. Between them they gave me their professional insight regarding my expectations versus what I could achieve which was absolutely invaluable to being able to successfully sell and buy without having to wait very long. I sold and bought in six weeks which was perfect. I can't recommend the team at RWW Hastings highly enough. Everything was spot on! Thank you, especially to Liam and Mark.

Fiona · 19 April 2026

5/5

Google

In a tough market James and Kelly were brilliant. From the initial valuation to the completion of the sale, they delivered what they said they would. Good understanding of the local market, proactive, and great communication. We've used Rush Witt Wilson twice now and are really impressed with their professional and effective approach.

Amanda · 24 September 2025

Agent replied · 12 November 2025

Amanda, thank you for your excellent review. We’re delighted that James and Kelly delivered on their promises and supported you with proactive communication and local expertise. It’s wonderful to know you have chosen Rush Witt & Wilson more than once, and we truly value your continued trust in our team.

5/5

Trustpilot

Impressive Service

I selected ‘Rush Witt & Wilson’ to market my house and have been extremely impressed ,from the very start, with their proactive and professional approach. The initial preparation for market was informed, thorough and prompt. The virtual tour and listing together with photographs produced is nothing less than excellent. Scott Rea ,in particular ,is very focused and has worked really hard he is a very good communicator and I have been kept informed every step of the way. As a result of his efforts the house had 3 viewings within the first week. I would have no hesitation in recommending this agency.

Jacqueline · 5 October 2026

1/5

Trustpilot

Bad experience

Although the staff were polite and friendly, I had a very negative experience using this company when trying to purchase two grade 2 listed properties in northiam and bodiam. The owner of the northiam property would not confirm if the private drainage was compliant and we waited weeks and it cost us over £2000. The owner would not progress the sale when we offered an alternative way forward. I complained to the branch manager. He showed my complaint to other staff members but never replied to me. The property went straight back on the market even though the vendor would not sort out the drainage and the company completely disregarded my concerns. The next purchasers might fall into the same situation we did and the company do not want to take any responsibility regarding how this effects the buyers. The second property in bodiam was just coming on the market and was disclosed to us that a member of staff was related to the vendor. They assured as the sale could move quickly and if the drainage was not compliant the vendor would sort it out. We agreed to the full asking price and waited for the compliance to be confirmed. We waited another 2 weeks but still wasn't told if it was compliant and also if it was not we would need to pay towards it. The cottage is now back on the market at £20k more than the original price! What I experienced does not seem very professional. BEWARE of private drainage and false promises.

Sonia · 22 August 2026

5/5

Google

I could not be more impressed with the service provided by Rush Witt & Wilson's Tenterden branch. James and Kelly were knowledgeable and extremely supportive throughout the whole process. Kelly kept us informed at every stage of our move and, genuinely, could not be more helpful. I would not hesitate to use them again if we were to move (they're more on-the-ball and service-orientated than other agents we had dealings with in the area).

Rob · 25 March 2024

Agent replied · 15 June 2024

Many thanks for your kind review Rob, both James & Kelly are very appreciative!

4/5

Trustpilot

A big thank you to the team at the…

A big thank you to the team at the Bexhill office for their help in finally completing on our sale. Particularly Sarah who regularly chased progress with the chain and kept us up to date.

Noel · 8 March 2026

5/5

Google

A massive thanks to James & Kelly at Rush Witt & Wilson, Tenterden. A fantastic service, provided by two truly lovely people. They turned our property around quickly and efficiently, offering sage advice along the way. I couldn't recommend more.

Stuart · 24 January 2025

Agent replied · 25 March 2025

Stuart, thank you so much for your kind words and glowing review! James and Kelly are thrilled to have been able to assist you. We’re so pleased you had a positive experience and that their advice and efficiency made a difference. Your recommendation means the world to us!

5/5

Google

Professional and great market knowledge. Our property was marketed on the 4th May 2026 and we accepted an offer 10 days later. We had to obtain Probate with the sale completed on 4th September 2026. The team answered my questions quickly and also listened when I had points to raise.

Bruce · 26 September 2026

5/5

Google

We viewed lots of properties over a few years and Kelly‘s honesty and kindness always stood out to us when showing us round. Kelly went above and beyond to make sure that everything went as smoothly as possible with our property purchase and we are so grateful for her proactiveness and support. Thank you!

Gwi&Char · 25 March 2024

Agent replied · 15 June 2024

Many thanks for taking the time to leave us a review, Kelly & all the team in Tenterden are very grateful!

5/5

Google

We first came across James and Kelly late in 2018 when we purchased our current house via R W & W. We were very impressed with their attitude and helpfulness - beyond what we expected - especially when there were some hurdles to cross. So recently, when having to sell a relative's house, they were the first to call and were the most reasonably priced out of three we enquired about and their advice was particularly appreciated. We have just finished the sale and are very happy with the way things went. Also note, house buying and selling is usually quite stressful - but Kelly is particularly helpful with her banter. We would definitely use again and thoroughly recommend.

Dawn · 16 September 2021

Agent replied · 15 June 2024

Many thanks for the review Dawn, glad we could help!

5/5

Google

This was mine and my partners first time buying a house, it was a long painful process with others involved, however James and Kelly were amazing they were friendly, knowledgeable and they went above and beyond to make sure we got our house, if it wasn't for them both we would have never moved in. Nothing is ever to much of a bother for them, they just want to help people find their special home. Thank you so much James and Kelly.

Emma · 16 September 2021

Agent replied · 15 June 2024

Many thanks for the review Emma, your comments are much appreciated!

5/5

Google

Rush Witt &Wilson were absolutely fabulous to work with. They sold my house within 2 weeks of marketing and supported me throughout my search for a new home. They were open ,honest, transparent and 100%supportive throughout the whole transaction. Can't thank them enough, and completely restored my faith and trust in estate agents.highly recommended.

Jane · 24 November 2025

Agent replied · 24 March 2026

Jane. thank you for your wonderful review. We’re so pleased to hear that the team were able to secure a quick sale and support you throughout your search for a new home. Your comments about their honesty, transparency, and support mean a great deal. We truly appreciate your recommendation.

5/5

Google

Myself & my partner recently purchased a property sold through Tenterden Rush Witt & Wilson. This experience was extremely positive and Kelly was very helpful all the way through the process. We also occasionally spoke to James in the office who again was happy to help and update us. Since collecting the keys to our new home we have had the chance to appreciate how supportive, professional and friendly the service we received was especially during a stressful time of selling & purchasing! We would highly recommend Tenterden Rush, Witt & Wilson to anyone either selling or buying a property..The communication between us was amazing (both telephone & email) :D 5 stars!

Anna · 24 March 2020

Agent replied · 15 June 2024

Anna, Thank you so much for your kind review, happy to have been of service!

5/5

Google

James and Kelly were exceptional, they sold our house twice as our first buyer pulled out. The advice and expertise were outstanding.

Karen · 25 December 2024

Agent replied · 8 January 2025

Karen, thank you for your kind review! We’re so glad James and Kelly could provide exceptional service and guide you through the challenges of selling your home, twice! Their expertise and dedication truly shine in situations like these. We appreciate your trust in us and wish you all the best moving forward!

5/5

Google

Brilliant team at the Tenterden branch of Rush, Witt and Wilson. They kept me informed of everything I needed to know about the sale of my property. From sale to completion in the space of a couple of months. James and the team go above and beyond to make everything as smooth as possible. Couldn’t fault them. Thank you!

Hannah · 24 March 2022

Agent replied · 15 June 2024

Many thanks for the review Hannah, it is much appreciated!

5/5

Google

Just brought our first home through these guys and the whole team was lovely whenever I had any questions or concerns. Our estate agent has been amazing! James had the experience and knowledge that we needed when buying our first home. James was so helpful and was very responsive. Would happily choose Rush Witt & Wilson again.

Hannah · 24 March 2022

Agent replied · 15 June 2024

Many thanks for your review Hannah, it is much appreciated!

5/5

Google

I have much experience in selling houses and none has been as good as my recent dealings with Rush Witt Wilson in Tenterden. I was kept fully up o date with every development; we had a buyer within 2 or 3 days and everything was completed within 8 weeks. thank you James and Kelly for making it a fairly stress free experience.

Susan · 24 March 2020

Agent replied · 15 June 2024

Many thanks for your review Susan, gald to have been of service.

5/5

Google

A great experience from a thoroughly helpful, friendly and professional team in James and Kelly, they understood the difficulties in selling my parents property and took away much of the potential stress by handling all aspects of the sale, which from acceptance of the offer to completion took a whirlwind of 3 weeks... Thank you James and Kelly.

Jeff · 16 September 2020

Agent replied · 15 June 2024

Many thanks for the review Jeff, much appreciated.

5/5

Google

My Wife and I have recently bought a property through Rush Witt & Wilson,Tenterden. We can't praise Kelly and James enough. They have literally been our Rock through a very up and down move over the course of six very stressful months. They are so professional and upbeat all of the time, giving us so much encouragement and support through the whole process and never letting us lose hope for our dream home. Now we are here and we are so happy. Here's to Kelly & James, an extraordinary team and so great at their job. We are so grateful to have met them and have them work for us. If we could give them 11 out of 10 we would. Thank you both very much! Kind Regards from Lyn and Geoff Nutting

GEOFF · 26 March 2023

Agent replied · 15 June 2024

Lyn & Geoff, many thanks for your kind review. James & Kelly in the Tenterden office are very grateful!

5/5

Facebook

We recently sold our property with the rye rush witt department and I can honestly say that they were nothing but brilliant. From the very start when Ralph came round to value, up until the final moments before completion. We were looked after for 6 months by Barnaby and what a little star he was. He really got me through it and supported us the whole way. I would highly recommend this agency and in the future if I'm ever brave enough to move I'll be phoning these guys up straight away. Thank you to everyone in the team, especially Barnaby and Harry. You kept me sane during our 6 months of stress!!!! hahah!!

Nicola · 15 March 2019

5/5

Google

I can't recommend the team at Rush, Witt, Wilson highly enough. Their care, attention and customer service is second to none. They went above and beyond to help us find buyers for our property under extreme time pressure and guide the sale to completion within the required time frame. Estate agents are often maligned but I have to say that Kelly and James put all such criticisms to one side by focusing on the needs of their clients - both seller and buyer - to ensure a good buying and selling experience for all involved.

Melissa · 16 September 2022

Agent replied · 15 June 2024

Many thanks for taking the time to leave us a review Melissa, Both Kelly & James are very appreciative!

5/5

Google

Very efficient and friendly service when selling in High Halden. Easy to get in touch and prompt responses to any queries. Made a complicated sale pain free. Definitely use them again. James was particularly helpful.

David · 24 March 2021

Agent replied · 15 June 2024

Thank you for your review David, much appreciated!

5/5

Google

Honest, ethical and professional! Rush Witt and Wilson in Tenterden have been consistently active on our behalf. Our sale was a 16th Century property. Kelly and James understand people and are expert at handling relationships between buyers and sellers! I echo the other reviews - honesty is a rare quality these days, but found in abundance when dealing with Kelly and James at Rush Witt and Wilson ( Tenterden) If you want to feel safe, instruct them to sell your property!

Julia · 16 September 2021

Agent replied · 15 June 2024

Many thanks for your kind review Julia, it is much appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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