Trusted Agent profile
★★★★★
59 reviews across 1 platform
44-46 Market Street, Wellington, Telford, TF1 1DT, Telford and Wrekin TF1 1DT
Harwood, Telford's Telford and Wrekin office at 44-46 Market Street is rated 4.2 out of 5 across 59 reviews on 1 platform, including 59 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Telford and Wrekin office, from every platform, shown as written. First names only.
5/5
GoogleBig thank you to all the team , we have just finished our 7 years tenancy and it was simply a pleasure/ special thank you to Summer for being very professional and supportive. Very good communication with team and very friendly staff . Thank you once again!!
5/5
GoogleI would like to really thank Frankie for everything he has done in the last 2 weeks, moving while almost 30 weeks pregnant and a holiday in the middle he really helped to manage everything for us keep things as smooth as possible and prioritise our needs I can’t thank you enough for al your help and I look forward to being happy in our new home… thank you again 👌
5/5
GoogleHarwood have been an amazing estate agents who have made renting first time very easy! Nothing is too much of an ask and they are always very informative. Summer has been especially helpful and is always there whenever we have any queries. Thank you all so much to the whole harwood team! :)
5/5
GoogleFive stars is not a high enough rating for the team at Harwood in Wellington. I have been a tenant with them twice and I've not only been treated well, I've felt genuinely looked after and cared for. The team at Harwood appreciate a tidy and respectful tenant and in return will go out of their way to communicate kindly, arrange appointments, fix problems, follow up on actions and genuinely care about your answer when they ask how you're getting on. Massive thank you to Joan for your kindness and attention to detail, Summer for your professional, friendly efficiency and James for appreciating my silly emails. If you're looking for an estate agents in Telford, this is THE place. Thanks again.
5/5
GoogleReally good experience renting a property through Harwood estate agents in wellington. Frankie has been an absolute star, really good communication and a very quick turn around, Summer has also been brilliant assisting also. Highly …
5/5
GoogleRecently started a tenancy with Harwood. Many thanks to Summer and Frankie for being so supportive and communicative, and to Frankie in particular for going above and beyond. Would recommend!
5/5
GoogleSummer was extremely helpful and friendly and answered all questions we had. As this was our first flat I was very stressed but summer made the process very easy which was an absolute godsend. Happily moved in now.
5/5
GoogleThe entire process was handled so well. All correspondence, viewing and information I needed and requested as a first time renter were handled so quickly and helpfully! I cant speak too broadly on lack of experience with other estate agencies but from the great experience I’ve had I’d strongly recommend Harwood. My agent was Frankie who’s been really approachable as well as being professional in helping me. Proper mix of getting good information while still feeling comfortable with talking with someone genuine. Literally haven’t had a single issue whatsoever. 10/10 🔥
5/5
GoogleHaving had several properties in the Telford area for many years we had used two agents both had good and bad points, but we were never really 100 % satisfied with their services. As a landlord and not living local to your houses you want to know you have an agent looking after your interests. What does a landlord want from their agent? Well, I want the following. • Good communication skills: Keep us always informed, text e-mail etc. Let us know about the tenants wanting to view a property and good feedback once they have viewed. Let us know if the property is not at its best so we can correct it. • Tenant selection: short list applicants and let us know their gut feeling which is the best prospective tenant for us. • Documentation: Make sure we have supplied all the correct documentation and comply with all the current regulations. • Payments and deposits: Process payments in a timely manner. This one has been a big bugbear for me in the past where previous agents have held on to the rent and deposit for up to 2 weeks before passing it on. This creates a delay for us protecting a tenant’s deposit. Well, thankfully after contacting a further 3 agents in the Telford area and explaining our situation and requirements only one agent met all our criteria. Harwood estate agent (Wellington branch) Now having had them complete two new tenants for us in a relatively short time I feel I’m able to compare and share our experience with you. I would like to say a big thanks to Joan, Nicky, and the rest of the wellington office for their support.PositiveProfessionalism
5/5
GoogleProfessional and reliable agency. I lived in the property for nearly four years and had a good experience throughout. Communication was clear, issues were handled promptly, and the process was smooth. Highly recommended.
5/5
GoogleAfter a terrible experience with the agency next door, I used Harwood to let out my property. The entire team at Harwood were amazing from start to finish and I could not have asked for a better service. Particularly outstanding was Joan. Joan was so incredibly experienced, knowledgable and efficient in every aspect, that I was able to completely leave everything in her hands and feel completely at ease. After the tenancy ended we chose to let to a family member, but if we ever need letting or sales services in the future, we will be back to Harwood without hesitation.
5/5
GoogleI can't praise Dean enough for the time and energy he spent helping me at a very stressful time. He pulled out all the stops to help bring the sale of my house to a close when there were a lot of external issues that were looking as if I …
5/5
GooglePatrick has been fantastic in our search for a house. Only estate agents that has been proactive in finding us a house rather than reactive. I highly recommend them if searching for a house or selling. Will be happy to use them if we ever sell I the future.PositiveResponsiveness, Professionalism
5/5
GoogleCouldn't be more happy with the service provided by Frankie and Summer, they've been an absolute delight and have made the whole process of moving into our new place as stress free as possible. Best experience I've had with any estate agents. Thank you both kindly!
5/5
GoogleThe team were excellent throughout the process. Friendly, professional, and knowledgeable. Always happy to take a call and answer our questions. Great local knowledge for those moving to the area.
1/5
GoogleInquired several times but no one got back to me. When I called to try to arrange a viewing was spoken to abruptly, told someone would get back to me and no one did
5/5
GoogleWanted to share my experience with Harwood Estate Agency! I’m very happy to share wonderful lady-Summer who helped me with rent and all questions I had! She is very nice and helpful person!
5/5
GoogleExcellent agents. Frankie really helped us find a place to rent in a dire situation and made the whole process as stress free as possible. Will definitely be using them again.
5/5
GoogleFrom start to finish Frankie and summer were great, nothing was too much trouble for them and they helped us move into our first rented home together A* service
4/5
GoogleVery kind and helpful staff, would definitely recommend.
5/5
GoogleThe property was sold on the same day that it was placed on the market, especially impressive as this was in December - not the best time to sell a property. I was kept informed of progress all the way through the sale process, and supported with information and advice whenever it was needed. Very friendly and efficient staff, who really knew their business and made the whole process really smooth, even assisting with prompting my solicitor and liasing between the buyers and myself.Really very much appreciated service and wouldn’t hesitate to recommend the office in Wellington.
5/5
GoogleGreat service very professional and quick response, they made my first time moving in to my own place very easy
1/5
GoogleRang this place to arrange a viewing on a property gave all my contact details was told someone would get back to me in a couple of days with a time to view over two weeks have passed no one has bothered though estate agents are in the bussnises of selling property!!!!!
2/5
GoogleDidn't go to Harwood estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Harwood, Telford's Telford and Wrekin office has 59 reviews across 1 platform: 59 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Harwood, Telford is rated 4.2 out of 5 across all 59 reviews, and 4.2 out of 5 on Google from 59 reviews, checked 9 October 2026.
Harwood, Telford, 44-46 Market Street, Wellington, Telford, TF1 1DT, Telford and Wrekin TF1 1DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.