5/5
GoogleHarry Crow is the most understanding , helpful person . I can not recommend him enough, I must of emailed him 50 times over the past month and he has always replied and helped and been there thank you so so much .
Trusted Agent profile · Teddington
Featherstone Leigh Teddington reviews
★★★★★
150 reviews across 2 platforms
35 High Street, Teddington, TW11 8ET
Featherstone Leigh's office in Teddington, at 35 High Street, is rated 4.6 out of 5 across 150 reviews on two platforms, including 138 Google reviews rated 4.8.
Reviews
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
Google5/5
GoogleThanks Featherstone Leigh ! Thanks Phoebe ! It was a really interesting and good experience renting a house remotely. Phoebe and whole team has given a professional service, assisted me as if I were in Teddington. Currently now I live in Teddington, I really appreciate ...
5/5
GoogleLaura was the agent who took care of all the renting process. Laura made all the process much easier for me,moving out/in it can be really stressful Everything went smoothly with laura help Really professional agent 😉PositiveQuality, Professionalism
5/5
GoogleLaura Emery was fantastic at Featherstone Leigh when dealing with a recent rented property. She's extremely thorough, very efficient and just a real pleasure to deal with. Thank you Laura!
1/5
TrustpilotTHIS REVIEW RELATES TO…FAILED SALE ATTEMPT
THIS REVIEW RELATES TO FEATHERSTONE-LEE,15 SHEEN ROAD SALES BRANCH, AND THE LAZY ATTEMPT TO SELL MY 41 YEAR LEASE GARDEN FLAT ON RICHMOND HILL. DECEMBER 21 TO MAY 2022. IT TOOK 3 DAYS TO VIEW, APPRAISE AND PHOTOGRAPH. 4 MORE DAYS TO REALIZE HE HAD ADDED A BEDROOM AND £100,000. 2 MONTHS TO MOUNT ON RIGHTMOVE. THE FIRST VIEWEE WAS GIVEN THE HIGH PRICE AND TOLD IT WAS FREEHOLD. SUBSEQUENT NEGOTIATIONS WITH THAT PARTY SEEMED TO FIZZLE OUT. AT ONE STAGE, THE MANAGER TOLD ME THERE HAD BEEN ABOUT 12 ENQUIRIES BUT OFFICE STAFF SAID NONE ACCORDING TO RECORDS. OTHER VIEWINGS TOOK PLACE. I HAD TO CALL TO FIND OUT IF THEY HAD FINISHED ANY VIEWING SO I COULD RETURN HOME. ONE TIME I CALLED ON A SATURDAY, STAFF SAID VIEWEE CANCELLED THEN SAID DIDN'T TURN UP, THEN SAID BOTH AGAIN BUT THE OTHER WAY AROUND BECAUSE IT SEEMED TO SOUND BETTER. ALSO SAID IT WAS A VIEWING OF A DIFFERENT STAFF MEMBER BUT WHEN I ASKED HIM HE SAID HE KNEW NOTHING OF IT (AND HE I BELIEVE) NEVER WAS I CALLED WITH UPDATES OR IDEAS TO CHANGE STRATEGY. I NEEDED TO GO INTO OFFICE TO FIND ANY INFO AND NORMALLY FOUND ONLY 1, 2, 3 STAFF. THE OTHERS WERE SAID TO BE ON DAYS OFF OR 4 DAY WEEKEND OR JAMAICA OR ITALY. OF TEN CALLS WITH THE MANAGER (YOU CAN CALL ME ANY TIME), ONLY 3 CONNECTED. THIS BRANCH MAY INDEED BE ABLE TO HANDLE PROPERTIES THAT SELL THEMSELVES BUT MINE REQUIRED SOME EXTRA WHICH APPARENTLY WAS UNIMAGINABLE. THERE WAS MORE BUT ENOUGH SAID. I WITHDREW.
5/5
GoogleDanielle was absolutely fantastic. The whole buying experience was dealt with in such a professional way with the added benefit of being a personal and friendly service. My move would not have happened without Danielle. Thank you very much!PositiveResponsiveness, Professionalism
5/5
GooglePhoebe Baveystock was really helpful, she helped me finding a flat in Teddington when I was out of the country, she always replied really quickly and gave me many information. It’s the first time that the flat looked actually better than the pics!
5/5
TrustpilotExcelent hard work.
Excelent hard work. Very good stuff. Very friendly and kind. Many thanks to Daniela and Erika.
5/5
GoogleI have found all the team members at Featherstone Leigh to be extremely helpful and very proactive. They answered all my queries immediately and were amazing at keeping in touch with everyone involved in the sale - buyers, other agents and solicitors - in order to expedite the sale. I would have no hesitation in recommending them to anyone considering selling their property.
5/5
GoogleWe had a great experience with Featherstone Leigh throughout our flat purchase, Natasha in particular was fantastic, always making herself available to us to answer questions and follow up on delays.
5/5
GoogleThanks to you both Dan & Natasha - you have been fantastic all the way through from an early sale then keeping track of everything though to completion. I’ve bought and sold quite a few houses - this was very good service. 🫶👏👏🍾🍾 …
5/5
GoogleVery professional, friendly and helpful. Ashleigh was great in giving us the right advice and was always on hand to help with any enquiries. We are now happily settled in to our new place and it all happened with very little stress involved. Big thanks.
5/5
GoogleFrom start to finish, Danielle and Emily have been incredibly professional, polite, knowledgeable and sympathetic to our needs. Their communication is excellent - We have been able to speak to Danielle and Emily throughout the transaction and they have done all they can to ensure everything went smoothly. All in all, a very professional, caring team that go the extra mile.
5/5
GoogleJust before christmas holiday we found the house , 6th of Jan we were tenants. Great service from Harry. Professional & efficient in everything that he did for us. Thank you Harry & Featherstone Leigh - Teddington
5/5
GoogleI absolutely would recommend Phoebe,she was fantastic from day one we have meet. She was helping with everything,now we rent beautiful property which tick all the boxes and that’s only because of Phoebe. Thank you again 🤗
5/5
GoogleWe have rented 2 bedrooms flat with Featherstone Leigh an so far it was one of the best letting agency experiences for the last 4 years in London. Many thanks to Phoebe who made our moving so smooth and troubleless.
1/5
TrustpilotDespite being bullied out of a job by a…
Despite being bullied out of a job by a homophobic manager, I never received an apology from Polly the Managing Director. Instead she chose to spread gossip and lie
5/5
GoogleLaura was excellent from the minute I walked in to the Teddington office right through the whole renting process. 5 stars - not enough!
5/5
GoogleHaving dealt with lots of agents in the past, Featherstone Leigh have been by far the most efficient and friendly of them all. Having rented and used them to let out my property, nothing is too much for them and all responses are answered in a timely fashion. Their in-house management team is also very pro-active and fast acting on any problems. I would strongly recommend Featherstone Leigh and their management department.
5/5
GoogleA special thanks to Featherstone Leigh and Laura Emery for all your hard work in helping us make this very bespoke move home to London as smooth as possible. Laura was extremely helpful and kept us up to date regularly throughout!
5/5
GoogleCan highly recommend Featherstone Leigh based on my recent experience renting a flat with them. Ashleigh Mutimear did a great job, very professional, on top of everything, excellent communication. Big thanks to Ashleigh and to Stacey Mean for making sure everything went smoothly.
5/5
GoogleStacey and her team are professional and know the Teddington market inside out. They rented my property within 2 weeks to a young professional couple at almost asking price. Great service and highly recommended to any local Landlord
5/5
GoogleWe found Featherstone Leigh to be a very polite and professional agent. Phoebe went the extra mile to help us secure a new tenancy in the area and we were very pleased with her service. Thank you Phoebe!
5/5
GoogleWe've recently moved into a very nice house advertised by Featherstone Leigh Teddington. The whole process of renting our new home went smoothly thanks to Katie Malham who assisted us. Thank you so much and keep up the good work :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
