Trusted Agent profile Β· Taunton

haart Taunton reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

410 reviews across 2 platforms

Taunton, TA1 3PR

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haart's office in Taunton, at Taunton, is rated 4.8 out of 5 across 410 reviews on two platforms, including 392 Google reviews rated 4.8.

Google logo

4.8 / 5

392

Reviews on Google

This office

Facebook logo

4.6 / 5

18

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Google

I was so stranded and desperate as my boiler was not working all of a sudden and did not know what to do. I rang Haart Lettings and reported my issue. I spoke to Annabel Mitford-Peppard and she was my life saver. She immediately send me some helpful information on how to restart it and all was ok within a minute. I just want to thank her so much and these are the kind of people we want who reacts immediately when there is a problem. I rate her 10/10 πŸ‘πŸ½.

Linda Β· 12 October 2025

Agent replied Β· 10 December 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

For the final part of my dealings with Haarts over the letting of a family members flat, my contact was Janet McDonald. Again, polite, efficient and all questions answered promptly and fully. At the last moment when it was discovered that the gas hob was faulty and I thought the deal might fall apart, I rang her to say, "I don't know what to do. I live miles away in north Nottinghamshire and the flat's in Somerset!" "Don't worry," was her instant response. "We can sort that out." And so it was sorted and all is going ahead as planned. Perfect! Thank you Janet.

Jan Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

Hi, just dropping a review on here for Annabel J. I had a problem the day before Christmas Eve with a blocked pipe, Annabel pulled it out of the bag and got Aqua Blast in there 24th December… Annabel is always clear, communicates well and follows up. A credit to Haarts. Don’t let her go.. She is probably the most supportive of your team that I have interacted with over 10 years I have been dealing with you.

Simon Β· 12 October 2025

Agent replied Β· 22 January 2025

Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. If you have any further questions, please give us a call. We're always happy to help! Kind regards Somerset Property Management

5/5

Google

We had the most prompt and seamless experience with Haart. Aaron Hemmett is a true credit to the organisation and he was nothing but professional all throughout the process. He was very quick in responding to our million questions and helpful with the process, forms and other aspects of the letting. We are really happy with the support we have received and would definitely recommend this to anyone looking for a stress free and trustworthy move.

Prajakta Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you so much for your review, its been my pleasure accompanying you. Kind regards, Taunton Lettings

1/5

Google

I had completely lost my faith in haart. I was even tempted to rent elsewhere with anyone other than haart! I had a visit today from Annabel. Wow, she was lovely, she listened and 100% restored my faith. 😊 16/08/2025 update Annabel has left! My calls and emails to Haart are not being answered or replied to. The one email meant for me went to my son who does not live at my address. The office in Taunton is NEVER open! I can't stress enough DO NOT USE HAART!!!!!!

Tammy Β· 21 August 2025

Agent replied Β· 10 December 2024

Thank you for your five star review for Annabel, we're pleased to see you've been happy with the service she's provided. Regards Somerset Property Management

5/5

Google

I am a first time landlord and very nervous regarding renting my home, I phoned Haart and spoke to Aaron, he was amazing, talked me through the procedures fully, explained every aspect of letting what he would do and what I have to do. He gave me different options of management with costings and left me to decide what I would like to do. He was so reassuring, took great photos and marketed the property, within 2 days he had 4 viewings and we decided together which applicant to go with. Without Aaron I could never have done this, you are a star, and I can’t thank you enough

Tracey Β· 12 July 2025

Agent replied Β· 27 August 2025

Thank you for your kind review for our lettings team!

5/5

Google

Thank you very much, Annabel !! We are delighted to extend the rental contract again with you !! We have had a pleasant experience since we started our collaboration, and now we have the special pleasure of working together again !! We are fascinated by how quickly everything worked !! Thank you Annabel !! The best agent !!πŸ’ͺπŸ€·β€β™‚οΈ …

Constantin Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

Sure, here is a polished version of your comment: --- I recently visited a property through Haart in Taunton, and Sarah was the agent who assisted me. I was thoroughly impressed by her hospitality and presentation. She was incredibly cooperative and ensured that all my questions were answered. The viewing was well-organized, and Sarah made the entire process seamless. Thank you, Sarah, for your exceptional service! --- Feel free to adjust any specific details as needed.

Abdulah Β· 12 October 2024

Agent replied Β· 12 October 2026

Thank you for your five star viewing for Sarah, we're delighted to see you've been happy with her service. Regards, haart Taunton

5/5

Google

I’ve had ongoing maintenance issues, and Annabel has been an absolute star throughout. She’s incredibly detailed, consistently kind, and always responsive. Her clear communication and willingness to help have made a stressful situation so much easier to handle. It’s rare to come across someone so committed and professional, thank you, Annabel, for going above and beyond.

Jaz Β· 9 July 2025

Agent replied Β· 11 August 2025

Thank you for your review. Kind regards, Somerset property management

5/5

Google

Fantastic experience working with the Haart team from my onboarding, viewing and ending of tenancy. Annabel was great is ensuring smooth, prompt and seamless communication between all parties. Will definitely recommend to anyone wanting this service. Thanks Annabel and thanks to the Haart Team

Bosworth Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you for your very kind review regarding Annabel in the property management team!

5/5

Google

Sure, here is a polished version of your comment: --- I recently visited a property through Haart in Taunton, and Sarah was the agent who assisted me. I was thoroughly impressed by her hospitality and presentation. She was incredibly cooperative and ensured that all my questions were answered. The viewing was well-organized, and Sarah made the entire process seamless. Thank you, Sarah, for your exceptional service! --- Feel free to adjust any specific details as needed.

Abdul Β· 27 July 2024

Agent replied Β· 24 October 2024

Thank you for your five star viewing for Sarah, we're delighted to see you've been happy with her service. Regards, haart Taunton

5/5

Google

Many thanks to Haart estate and letting agents Taunton, Mr Worth, and many other staff members from the team for helping my family member secure a property to rent. We had a short time window to move out from the current place to a new place. Mr. Philip Worth is a highly professional, kind and efficient person. I was surprised to learn the number of layers involved in renting a property and the unbelievable amount of time and effort that goes into it. Mr. Worth's service is second to nothing, and without his support, it would have been nearly impossible to meet our target. I recommend this property agents.

Anu Β· 17 April 2024

Agent replied Β· 16 June 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service from Philip. Kind Regards, Taunton Lettings.

5/5

Google

I rarely post reviews. However having experienced the customer service from the Haart Taunton team, I have to share. What a professional, caring, supportive team they are. A special mention to Sarah Foxford who without doubt goes above and beyond to ensure you are fully aware of what to expect, process involved and genuinely cares and supports you every step of the journey. Sincere thanks to you all.

Shirley Β· 12 October 2024

Agent replied Β· 16 June 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service from Sarah. Kind regards, Taunton Lettings Team.

5/5

Google

What an excellent experience we have had moving into our first home. Aaron Hemmett went above and beyond to help us find a property after the first property fell through. He made the whole process simple and easy to understand, he was available to speak to when we needed to with great communication skills.

Tracy Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Aaron Hemmett, Residential Lettings

5/5

Google

Just viewed this 1 room shared house, comes furnished with bed, wardrobe, and fridge in room with sink. Many thanks to Aaron the lettings agent for showing me around, He was very helpful and friendly.

Sele Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you so much for your review, its been my pleasure accompanying you. Aaron Hemmett from Residential Lettings

5/5

Google

Thank you very much, Annabel !! We are delighted to extend the rental contract again with you !! We have had a pleasant experience since we started our collaboration, and now we have the special pleasure of working together again !! We are fascinated by how quickly everything worked !! Thank you Annabel !! The best agent !!πŸ’ͺπŸ€·β€β™‚οΈ …

Daniel Β· 15 December 2024

Agent replied Β· 22 January 2025

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

I recently received help from Annabel regarding my tenancy and I was truly impressed with her exceptional service and communication. Annabel went above and beyond to ensure my needs were met. Her expertise and professionalism shone through and I highly recommend Annabel to anyone seeking reliable and effective assistance.

Steve Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

This review is for Philip Worth Philip was helpful, polite and patient with me when I contacted Haart Agency regarding a property . He provided me with all relevant information and was always on hand to support before and duration the viewing of the property. And any problem I encountered in connection with the house was immediately solved. I do recommend Philip to everyone who deals with Haart Agency for her professionalism. Thank you. Roxana

Roxana Β· 17 February 2024

Agent replied Β· 16 June 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service from Philip . Kind Regards, Taunton Lettings Team at Haart.

5/5

Google

Janet helped us to find our home and was so helpful throughout the whole process. She understood our needs and wants and spoke with the landlord to ensure everyone was happy and in agreement. We kept in contact throughout the moving process and found it so easy to do and always had support and help available if needed. Thank you Janet!

Holly Β· 12 October 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us feedback about Janet. We are very pleased to hear about your experience with us. If you have any further questions, please give us a call, We're always happy to help! Kind regards Somerset Property Management

5/5

Google

Annabel from Haart in Taunton is always so polite and helpful . She has certainly made the difference in liaising between tenant and landlord seamless . Love her energy and thoroughness. A pleasure to deal with. She is restoring my faith in estate agencies. Thank you

Earl Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service. Please let us know if there is anything further we can assist you with. Kind Regards, Somerset Property Management

5/5

Google

Rohini has been such a great help over the past few months when trying to search for a property. We will be new to the area so felt her support was really valuable! Whilst we chose a house marketed elsewhere, Rohini showed her care and kindness for both us as a buyer rather than just the seller. This has not been our experience with other estate agents and even other staff within Haart, so feel this is a unique quality that is clearly rare within the field. Thank you for everything and wish you well in your career! All the best, Rhys and Danielle

Rhys Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you very much for your feedback for Rohini in our office. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Taunton

5/5

Google

Haart is the best estate and letting agency I have dealt with. Being new in town, I hardly got a viewing by other agencies and when I did, that was the last time I'd be hearing from them. But with Haart, I got another viewing when I wasn't pleased with the first one. They treat you like you matter and rest assured, your housing needs will be taken care of. You'll get a good deal. Matthew Kirby is very helpful. He made me feel special by always carrying me along. Use Haarts and your housing needs will be taken care of.

Danoski Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you so much for your review, we are so pleased to hear you have been happy with your service from Matthew and haart, Regards, Taunton Haart Lettings

5/5

Google

Matthew was incredibly helpful from start to finish. He replied to my questions swiftly and went out of his way to get things done in a timely manner. Despite the many obstacles that came during the tenancy process, he was able to stay in constant communication and help in every capacity. I couldn't have asked more from Matthew and I truly appreciate everything he's done for me since my first call with him. Fantastic customer service - highly recommended.

Sultan Β· 17 June 2023

Agent replied Β· 16 June 2024

Good morning, Thank you for your 5* review, we are pleased to hear you have been happy with the service provided. Regards - haart Taunton, Lettings

5/5

Google

I couldn't be happier with the service I received from Ben and the team from Haart, with the process of renting out my flat. As a newbee landlord, I had no ideas of what needed to be done. However, Ben kept me fully informed every step of the process, and made any necessary arrangements to get problems resolved without bother. Would highly recommend them , and I would have no hesitation in using them again in the future.

Tony Β· 17 June 2023

Agent replied Β· 16 June 2024

Good Afternoon, Thank you for your 5* review, we are pleased to hear you have been happy with the service provided. Regards - haart Taunton, Lettings

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